All reviews of Tina Oakley

  • Review about: Handtec

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    Would buy here again
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    Phone


    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.


  • Review about: Handtec

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    Would buy here again
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    iPhone 7

    They sent a faulty phone It was returned to them and they claimed that the fault was due to misuse.
    The phone was faulty when it was delivered by Handtec.
    Handtec have refused to repair, replace or refund the order.
    Buyer beware!


    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.


  • Review about: Handtec

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    Would buy here again
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    Sold my iPhone XS 256GB Silver

    Handtec offered me £407 for my iPhone XS 256 Silver. I received an email from them stating they the £402 was a guaranteed. Despite the price being £5 less than what was originally offered I accepted and sent my phone in the post. My phone arrived at their address and it took them over a week to respond to my messages asking for updates. Subsequently I was offered £370 instead of the ''guaranteed'' £402 with no reasoning why. I felt as if I was backed into a corner as they had my phone, and felt as if I refused they would either not send it back, or send it back damaged. Because of their previous actions I felt as If I had no choice other than to accept the £370. £32 less than what was ''guaranteed''. Of course I asked them for the remainder of £37 which was owed to me... the price which was advertised to me in the first place and the only reason why I decided to sell my phone to them - it was the highest price out of all the buyers. Their response was that they have already paid me. My advise to anyone considering selling their phone to Handtec is to simply not do it. They conduct unethical business practices and take advantage of the fact they are in possession of personal property, which induces duress. If ever selling your phone - sell to Music Magpie. I wish I did. STAY AWAY FROM HANDTEC.


    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.


  • Review about: Handtec

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    Would buy here again
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    Dishonest and not a trustworthy company!

    I posted my immaculate Apple iPhone 11 Pro Max 256GB to them in March (the trade-in value was £700+). I'd had the device 7 months and it was completely unlocked. After waiting for a few days, I had received an email from them with a revised offer of £100. This was apparently because it was not unlocked, and I'd had the device less than 6 months on contract from my network provider. The email received is also aggressive, which states they will pay you the revised offer and some waffle about a debt collection agency. I've worked in mobile phones since 2006, and know my stuff. I rang the customer services department to request my handset back to be told I'll be charged £30 for the privilege (I also spent £15 with Royal Mail Special Delivery to send it to them as well). I requested my phone worth £1200 brand new back off them, and once I received it back (luckily) traded it in with another company (getting my full amount and a better customer experience). After weeks of feeling utterly ripped off, I thought come back here to warn people not to sell to this company. Thanks for nothing and you're welcome Handtec :)


    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.


  • Review about: Handtec

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    Would buy here again
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    Sell order

    Do not use for selling a device. Keeps your phone and then does not communicate or update. They still have my device and look like they’re refusing to pay out. Looks like I’ve lost out on this one. Steer clear and AVOID.


    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.


  • Review about: Handtec

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    Would buy here again
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    sold iphone 11 pro max

    BIGGEST SCAMMERS MOBILE RECYLE COMPANY…
    BIGGEST SCAMMERS MOBILE RECYLE COMPANY AROUND. THEY NEVER GIVE MONEY THEY OFFER IN FIRST PLACE. THEY HAVE TOLD ME MY PHONE WAS OWED MONEY TO MOBILE FIRM AND THEY HAVE OFERED ME 90% LESS MONEY, IT'S A JOKE OR THEY WANTED £30 TO RETURN THE PHONE BACK TO ME. I HAD NO OPTION PAID £30 TO GET MY PHONE BACK AND PHONE CAME BACK WITH A SCRATCH ON THE SCREEN. I WAS GUTTED. THEY WANTED TO GET THE PHONE FOR FREE... DON'T USE THEM AT ALL. THEY ARE CONNERS.. CHECK THE REVIEWS ON iO.REVIEWS MOST PPL HAVE HAD SIMILAR PROBLEMS.

    i wish i did check more reviews before going to handtec, they are conners

    Yeah, they kept my phone & denied the received it but Royal Mail proved they received it. They sent me a used pregnancy test, unhygienic & disgusting.