All reviews of Y. Lee
Review about: MyBag
Return and refund delay
I would not recommend shopping at this store. I returned a bag 7 weeks ago and haven't gotten my refund yet. I did everything I was supposed to, even have proof that their courier picked up the bag. I've tried contacting them multiple times but haven't heard anything about my refund. It's really frustrating and they're being unprofessional.
Review about: Rattan Direct
ShieldCovers
The staff really knew their stuff and gave me a hand picking out the perfect size covers for my garden furniture. The delivery arrived right on schedule, just like they said, and I was over the moon with how everything turned out. I'll definitely be coming back for more shopping in the future.
Review about: Smithers of Stamford
Quick delivery
I recently ordered a piece of furniture that was out of stock, and it took longer than I had hoped to arrive. I ended up having to send two emails after waiting for a week and a half to chase up my order, but I only received vague responses. In the end, I had to contact my bank to file a chargeback to get my money back. The customer service I received was really poor, and I even got a really rude email from them where they tried to blame me for the mistakes they made. I found their behaviour completely unacceptable.