Trusted Housesitters Reviews

: 28

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89% Would buy here again

Most relevant positive review

  2024-05-26
House sitting service review
I wasn't sure about trying a house sitting service at first, but a friend suggested it so I ...Read on
Craig Clarke

Most relevant negative review

  2024-03-24
Dodgy website
This website's a complete scam! Fake accounts everywhere, trying to get your info and asking...Read on
Harry

Review with most votes

  2017-08-04
I always keepmy good trust on
I have one Doberman, his name is Dart ( because of he fast like dart!!!) We were planning for a l...Read on
Josh Gurierla

Reviews (28)

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    House sitting and pet care

    I've been using house sitting services for more than a year, and it's been absolutely brilliant. I've done several house sits through the service and they've all been really positive experiences. The app is easy to use and I really like having access to the veterinary advice line as well. I would definitely recommend this service to anyone who loves animals and enjoys travelling, it's a great way to find interesting and cost-effective places to stay.


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    Cat-sitting services

    I've used the cat-sitting services quite a few times and I've always been really impressed with how dedicated and caring the sitters are. It's so reassuring to know that my cats are well looked after while I'm on holiday. The website is easy to use and I've never had any trouble finding a good sitter at short notice.


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    Sitters for my dog

    The dog sitters we hired were absolutely fantastic, they looked after our dog and house brilliantly. It was such a good decision not to put our dog in kennels. I would definitely recommend them!


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    House sitting service review

    A friend suggested a house sitting service to me, and I have to say, I was really impressed. I signed up and in no time at all, I found a great house sitter who looked after my home and pets really well. The registration was easy, and the website was simple to use. When I got back, everything was perfect, and they even left me a nice gift. I would definitely recommend this service to anyone looking for reliable house sitters.


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    Exceptional pet sitting experiences

    I've had a few different pet sitters from this service, and I have to say, they have all gone above and beyond. They really took great care of my pets and made sure my house was looked after too, like it was their own. The reasons they gave for looking after pets for free were all so lovely, it really made me appreciate their help even more. Trusted Housesitters has honestly been a lifesaver for me when I've needed to travel, giving me that peace of mind and sense of security that you just can't put a price on.


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    Great pet sitters!

    Trusted pet sitters is fantastic because I managed to find reliable people to look after my pets and home for a whole 28 days. It's really simple to use and I've had some really positive experiences with the sitters.


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    Found pawsome sitters for our old doggy

    They were absolutely fantastic with our older pup who tends to get easily stressed. Moreover, they took care of our house so efficiently, like real professionals. I would definitely recommend them!


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    No Purchase

    Last year my husband & I used "Trusted Housesitters" to look after our home and little cat for 2 weeks. A couple responded from the south of England - we are in NE Scotland. We were all booked up in late January with them for our holiday in June. We met them a week before they were due to arrive at our home in Aberdeen as they were visiting and staying with family there. Everything seemed wonderful. !! They arrived at our home the day before our departure.
    We communicated via WhatsApp and I became concerned as they were hardly ever in our home during any of the days - they were constantly away visiting friends or out sightseeing. I became concerned about how neglected our little cat might be. Also our home is quite isolated. On our return home my fears came to light. They had left before we arrived home on the day of our return. Our front door had been left unlocked. Our little cat was nowhere to be seen. The bottom of the bath was left full of dried foam. Cutlery, crockery in the kitchen was covered in watermarks. Our garden and greenhouse had been terrible neglected with lack of water - we have hoses available which we showed them. My house plant pots were full of water - obviously watered the night before. They also watered an artificial plant which looks nothing like real and ruined an antique table belonging to my late parents. They had been in rooms which they weren't required to be in and left furniture moved. I have also discovered personal items missing. Our little cat eventually arrived home hours later but extremely frightened. She was a rescue cat which we had adopted 5 years ago. She had obviously had to fend for herself being shut out all night. She always likes to be in the house at night. This couple used our home as a sleep over for visiting their family instead of looking after our home and little cat. They had also left a lot of their rubbish behind - beer bottles and wine bottles!!!!! for us to clear up. We had a wonderful holiday celebrating our 30th wedding anniversary but ruined by these two very selfish, untidy and totally untrustworthy individuals. I feel very concerned and worried about leaving a stranger/strangers looking after our home again.
    Would I shop again? - I'm not sure.


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    Membership

    I did not have the best experience with Trusted House Sitters. I had a simple request – take care of one adorable cat for 3 weeks. I had three responses to that request and within days all of them declined because they got ‘better offers.’ One didn’t want to travel across borders due to corona which I understood. So I lost all three and then started doing research on profiles and inviting people to apply. Everyone turned me down. One of the people who accepted told me she was positive that she would come so I bought my flights. The next day she declined. A stressful emotional roller coaster. THS has a guarantee which I was counting on if this didn’t work: ‘If you do not receive any sitter applications within 14 days of posting your first listing, you’ll receive your money back with no strings attached.’ While I did receive applications, all of them cancelled their applications so in effect there were no valid applications. I finally found a cat sitter through friends and contacted THS for a refund since I met the criteria of no valid application during the first two weeks. They refused my request for a refund. This coronavirus has given companies the opportunity to take advantage of their customers. I’ve been fighting two airlines for 6 months to get refunds on flights they cancelled. Ive had hotels with free cancellation policies refuse to refund me, and now this. I hope everyone remembers who treated them right and who didn’t during this crisis and that we make sure those companies who were greedy are not patronized when things get better.


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