AirHelp - Overall Rating based on 21 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-04
Flight compensation claim
I cannot stress enough how impressed I am with the service offered by this company. They got in t...Read on
Rowena Watson

Most relevant negative review

  2024-05-16
Flight delay compensation assi
The company's service was really disappointing, just automated responses for basic flight ca...Read on
Oscar Robinson

Review with most votes

  2019-03-25
Useful
Just keep their contact and website details saved in mobile for flight issues ,like timely refund...Read on
John

Reviews (21)

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    Flight compensation claim

    I cannot stress enough how impressed I am with the service offered by this company. They got in touch with me promptly regarding a missed flight from a few months back, even though it wasn't my fault. I was a bit unsure at first, but after reading some good reviews, I thought I'd give it a go. The whole thing went really smoothly, and before I knew it, my claim was approved, and I got a decent amount of compensation. I was more than happy to pay their fee because they really came through for me. I would definitely recommend them!


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    Flight compensation assistance

    I just wanted to say a big thank you to AirHelp for helping me out with my delayed flight situation. They made the whole process really easy and hassle-free. It only took them 3 weeks to sort everything out with the airline and get the money into my bank account. The best part was that I didn't have to pay anything upfront, just a small commission once they successfully got me my compensation. If anyone out there is dealing with flight cancellations or delays, I highly recommend giving AirHelp a try. It can really take some of the stress out of the situation, knowing that you might be able to get some money back. So, thanks again, AirHelp!


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    Refund assistance

    A mate suggested this service to me, and I was really pleased with how fast and efficient it was. I didn't know about it before, but decided to have a go since I had nothing to lose. The fee percentage might be a bit high, but getting over $800 back in refunds in just days, I can't really complain. All I had to do was give my passport details, flight info, and ticket number, and they sorted out the rest. It was hassle-free and simple to use.


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    Quick and hassle-free compensation claim

    Are you fed up with airlines messing up your travel plans? Don't worry, this service is super speedy and easy to use when it comes to getting the money you're owed. I've always been able to get compensated for long delays caused by airlines, all thanks to this fantastic and dependable service.


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    Refund assistance service

    I'm really happy with the help I got from the company's refund service. AirHelp did a great job of keeping me informed about the refund process and they made sure to update me regularly. The money was quickly and efficiently transferred into my account as soon as they told me. I would definitely recommend their services to anyone who needs help with flight compensation claims.


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    Flight delay compensation claim

    AirHelp really saved me when the airline messed up. I had to deal with a cancelled flight, delays, and the stress of going to another airport just to get my bags. The airline only offered me 10,000 points to make up for it, which felt like a slap in the face. Feeling upset, I reached out to AirHelp and they really came through for me. It took a bit of time, but they managed to get me the compensation I was owed. I'm grateful for their persistence and effort in sorting out my claim properly.


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    Flight delay compensation assistance

    The company's service was really disappointing, just automated responses for basic flight cancellations and charging too much. The reviews don't seem genuine, they're short and not very believable. I wouldn't advise anyone to use this company.


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    Flight compensation claim

    I was well chuffed with the service I received from the company. Even though I wasn’t sure at first, sorting out the flight problem, filling in the forms, and sending over the documents was actually pretty easy. I was over the moon when I got almost 500 Euros in compensation. I really appreciate all the help the company gave me.


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    Refund service

    I thought the refund service was really easy to use and quick. I got my refund just a few days after I made my claim. At first, I wasn't sure about using the service, but I was actually quite surprised by how well they kept me informed at each stage. It's important to mention that I don't have a subscription, so a big chunk was taken out of my refund. If you're someone who travels a lot, it might be a good idea to think about getting a subscription to save money in the future.


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    Service review

    I had a really good experience with the company's service recently. Even though my case was more than a year old, they decided to take it on again and actually managed to get me some compensation. I was really impressed by how dedicated they were to helping me solve my problem. The customer service team was always quick to respond and kept me updated every step of the way, which I really liked. In general, I'm really happy with the service I got from the company.


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    Refund benefit assistance

    I got in touch with your company not so long ago for some help with a refund that I didn't know about. The service I received was really easy, quick, and helpful. To be honest, I wouldn't have known about the refund I could get, or how to actually get it, without your help. I'm really thankful for all the help your team gave me.


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    Emma mattress

    MATTRESS SCAM! Do not buy! They took my money and I never received my mattress even after which felt like 50 emails back and forth with me threatening to take it further and how disgusted I was that no one knew anything about my order, they promised me time after time they would sort it.


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    Flight compensation assistance

    I was really pleased with the great service I got from AirHelp. I had a flight delayed and wasn't sure if I could get any compensation. But AirHelp got in touch with me, helped me through the claim process, and were really speedy and professional. I got my compensation within a week of flying, much quicker than I expected. All in all, I'm really happy with the service from AirHelp and would definitely suggest them to anyone else in the same boat.


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    Flight delay compensation

    My experience with AirHelp was absolutely brilliant. The airline was trying to get out of paying us compensation for a massive delay, but AirHelp came to the rescue and managed to secure the money we deserved. I was really impressed with how quickly and effectively they dealt with our case. Their customer service was also fantastic - they kept us updated every step of the way and were always on hand to answer any queries we had. I would definitely recommend AirHelp to anyone looking for help with flight delay compensation.


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    Delayed flight claim

    I recently had a flight that was delayed, so I decided to contact a company that specialises in helping passengers get compensation from airlines. The whole process was really smooth and easy. The website gave me all the info I needed to make my claim, and the questions were simple and clear. I liked getting regular email updates about how my claim was going - it kept me in the loop and made me feel better. About a month later, the airline refunded me, all thanks to the help of the company. The fee for making the claim was a bit high at 35%, but I thought it was worth it considering the time and hassle saved.


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    Compensated for flight delays

    AirHelp has really saved the day for me a few times when my flights got delayed or cancelled. Their service is top-notch, getting me compensation four times now. I'm amazed at how simple the whole process is with frequent updates on my claim and great customer service that's always quick to help with any questions I have. I definitely suggest AirHelp to anyone who's had flight troubles and wants a trustworthy way to get compensation.


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    Quick refund process

    At first, I was a bit unsure because I was worried it could be a scam, but I eventually decided to give it a go. And I'm pleased that I did because AirHelp managed to get me a refund from the airline. They kept me informed about what was happening throughout, which really helped put my mind at ease. As soon as they told me the money had come through from the airline, they quickly transferred it to my bank account. I really value how efficient and dependable their service is. So, thank you, AirHelp.


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    Quick and stress-free claim process

    AirHelp was such a lifesaver when my flight got delayed. All I had to do was give them the stuff they needed and they took care of the rest, even going as far as legal action. It's true their fee is a bit steep, but the ease and expertise they bring make it worth it. I'd for sure suggest AirHelp to anyone dealing with flight problems.


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    Easy flight compensation

    This website is great for getting money back if your flight is delayed. I tried it out and got my cash within a week. The only downside is they do take quite a hefty percentage in taxes, about 36%. It's a shame to lose so much money just to get what you're entitled to. Overall, it's still worth it, but I do wish they didn't take such a big cut.


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    Flight compensation assistance

    I got really great help from the AirHelp team about a year after my flight got cancelled. They were really good at keeping me in the loop and making sure I knew what was going on every step of the way. It all went really smoothly thanks to them. I would definitely suggest their services to anyone who needs help with flight compensation.