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catnip
Tom refused point blank to refund me for cat nip (costing approx £20!) despite admitting they KNEW it was poor quality BEFORE i purchased it.
He offered to credit my account instead which is no good as i refuse to order from a DISHONEST business.
They don't sell anything else i wanted.
I tried to open a case with resolver but they clearly don't participate in it, so that came to nothing. AVOID this company.
They sell things they KNOW are unfit for purpose which is illegal under the sale of goods act!
I have it in writing where he admits it was "poor quality".organic turmeric powder and black sesame seeds
Terrible delivery waited in for one day it did not arrive then had to wait the second day no text or no call as to when you have to collect it then from the sorting office somewhere far. No one to speak to to and answers come 24-hours by email meaningless good for them but not for the customer. When you write a review you on their site, they won't print it until it is moderated so they only get good reviews. Fourth rate service third grade product forest whole foods cheaper and soil association organic Mark. You will be sorry if you order from them
absolutely disgraceful customer "service" with this dishonest company/staff. they KNOWINGLY sell UNFIT for purpose products, then refuse to refund the money. 242 likes to your comment, so well done for informing everyone that multiple people have had a bad experience.
Dried fruits
I eat dried fruits all my life and throughout my childhood the fruits where just dried with no preservatives added. I usually buy my fruit from Wholefoods and it was my first time ordering from BuyWholefoodsOnline. Similar name but tons of preservatives in most of the products. You open a pack of raisins and smells of old oil. Not such a quality that I expected
Organic wild rice
I am so happy for finding this reliable company for my online Organic products shopping. Everything is great about the quality of the products and their service
Dried fruits
Very disappointed with the quality of the products. The dry apricots were too dry and tasteless. Worse than this, they were dirty !!
The dried Lemon Peels do not smell or taste nice.
When I received the order and opened the packaging box, it smelled weird and bad. I`ve never received parcel smells that bad !
This made me question how this company is branding itself as a healthy natural supplier while it has nothing to do with quality.
Contacted them to share my disappointing experience and no one was interested to reply back.416 likes in response to this. This company buy POOR QUALITY products and pass them off as high grade. I have an email admitting from them they KNEW a product i bought for £20, was poor quality before i bought it!
Horrible Customer Service
First time customer, and I am shocked at the customer service. I placed a large order in May for multiple items as I was starting a keto diet. Prior to the items being delivered, I had to undergo emergency surgery, and was on bed rest for eight weeks. Naturally, after the eight weeks passed and I became mobile, I began to open the stacks of mail and parcels which had accumulated in my flat. Upon opening my parcel from this company, I realised one of my items were missing. I searched through every box and I could not locate the item. I immediately email the company about the missing item. However, I received a response back basically advising too bad; its out of the 14 day window so there is nothing they can do. The item costs less than £5, and this company is willing to ruin their reputation and lose a customer over something less than £5? I am shocked!
you got off lightly with being ripped off for £5. I was ripped off for £20 (catnip) which was nothing but a bit of half shredded wood! They also didn't care and tried to force me to have credit, when i would never buy from them again. I was also a first time customer. They are THIEVES. Tom admitted they KNEW the catnip was poor quality before i bought it. UNFIT FOR PURPOSE...that's illegal under the sale of goods act.
My usual and ideal store for whole foods
I always book whole food, super food, fruits and all other requirements of the house from here only. It has been around a year now. They also provide great discounts. Quality, Availability and range of products is unmatcable.
quality? are you sure this is the right review page?
quality? are you sure this is the right review page?
About BuyWholefoodsOnline
Food is one of the things in life that come back every single day. What’s more, professionals are convinced that you need to eat at least 3-5 times a day. But where can you find the best food available? One of the companies that sell food is Buy Whole Foods Online. But how fresh will their specialty foods and dried vegetables be? Will their condiments and superfoods be nutritious? Will their aromatherapy help you to feel more relaxed? How long will it take for Buy Whole Foods Online to deliver your purchase? And what kind of customer service do they provide for their customers? The best way to investigate all of these things is by reading reviews left by real customers of Buy Whole Foods Online. Their opinions, complaints, compliments, experiences and ratings can help you to get an idea of what Buy Whole Foods Online is all about.
About Buy Whole Foods Online’s History
Buy Whole Foods, of BWSF for intimi, is a company that sells food. They are, at heart, a family business. The company was founded by cousins Arthur Martin and Joe Cooper. They established Buy Whole Foods Online in 2007. At first, they worked from a small back-garden shed owned by Joe’s parents. Because of the success of their superfoods, herbs, fruits and vegetables, the shed quickly turned into a mini-warehouse. In 2011, the company had grown enough to move into a commercial warehouse and, in 2014 a warehouse for bulk-order packing machines. In 2016, they yet again occupied a new warehouse in Ramsgate, one that is 25,000 square feet.
Products of Buy Whole Foods Online
At Buy Whole Foods Online, you can find all kinds of foods. They offer wholefoods, nuts, seeds, homecare, dried vegetables, herbs, spices, healthy snacks, cleaning supplies, baby products, coffee, tea, healthy treats, drinks, baking mixes, cooking supplies, personal care products, baby products, empty bottles, empty jars, selection packs, sports proteins, sports drinks, sports supplements, candles, incenses, flower water, salts, seasoning, pepper, chocolate coconut oil, flour, cereal grains, pet food, Japanese food, alternative therapies and more. There is even a special range of Christmas foods. Their supplies include Carley’s, Artisan Grains, Pukka, Rude Health, Lucy Bee, 9Nine, Yogi Tea, Nicks, Dr Bronner’s, Chocqlate etc.
Services of Buy Whole Foods Online
Their herbs, spices, alternative therapies and other supplies can be ordered online. If you enter your email address, you will have the chance of winning a wholefoods hamper worth over £120. They will automatically enter your email address in the prize draw. There is also a customer service department to help you when you need some assistance.
Complaints, Compliments and Tips for Buy Whole Foods Online
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Contact Information
Channel View Road
CT12 4EX Minster
United Kingdom
📧 support@buywholefoodsonline.co.uk
Categories BuyWholefoodsOnline
Food and Drinks | Order Online Reviews & Experiences | Dietary Advice Reviews & Experiences
Page Statistics
Seite online seit: 21 November 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
My usual and ideal store for w
I always book whole food, super food, fruits and all other requirements of the house from here only. It has been around a year now. They also provide great discounts. Quality, A... Read onBy: Sharon Miller