All reviews of Lola
Review about: Menai Holiday Cottages
Cottage booking
I rented a cottage last year, and it was really disappointing. There was no QR code to scan for legal requirements, the outside bin was overflowing, there was no wardrobe for hanging clothes, damp patches on the walls, a dirty bathroom with low water pressure and a cracked shower tray, and even ice in the fridge. When we complained to the customer relations team after our stay, they didn't take any responsibility. I definitely won't be booking with them again, and I would advise others not to either.
Review about: The Towel Shop
700gsm Egyptian cotton bath sheets
I've bought these fantastic towels that are incredibly fluffy and dry really fast. It's like getting a big hug from a towel! I absolutely adore them, they're such great quality and at such a reasonable price as well.
Review about: Kids Pass
Money-saving app
This app is just brilliant for parents who want to save some money. The discounts and deals you get are amazing, and I always end up saving loads more than the cost of the yearly subscription in just one outing with the kids. It's like having a superpower in my pocket that helps me save money without missing out on fun stuff. Being able to easily get discounts for different attractions and activities is a real lifesaver, especially when trying to keep the kids entertained on a budget. I really like how easy the app is to use and how simple it is to find and use the discounts while on the move. Overall, I can't recommend this app highly enough for parents who want to make their budget go further while making sure their little ones are happy and having a good time.
Review about: BuyWholefoodsOnline
Good choice, satisfied with quality
I was really happy with all the different products on the website that I could pick from. The stuff I bought was top-notch and I was well chuffed with how it all went. They arrived quickly and were packed nicely, so they got to me in perfect shape. I'll definitely be coming back for more in the future.
Review about: Cedar Tree Insurance
Travel insurance for family trip
I just got travel insurance for a family holiday to Florida and I have to say, I really appreciated the help I got from the insurance company. Sadly, my little girl got sick while we were away, but Cedar Tree were there for us the whole time. They helped with medical costs, paid for our hotel stay, and even sorted out flight changes when our trip ended up being longer than planned. Their help really made a tough situation easier to handle and I'm really grateful for their support. Because of this great experience, I've decided to get insurance from them again for our next holiday.
Review about: Double Boxed Toys
Multiple orders
I've had a great experience with Double Boxed Toys because I've made quite a few orders with them. The stuff I got was definitely worth the money, and I liked how quickly my orders arrived. Josh's customer service was spot on, he always sent me an email to let me know when my parcel was coming so I could make sure someone was in to collect it.
Review about: Blindz Online
Repeat Purchase Feedback
I've just bought something from this online shop for the second time and I have to say, it was just as great as the first time. The delivery was really quick and the product itself was really top quality. I'd definitely suggest this online shop to anyone who's after good stuff and quick service.
Review about: Efteling
3-day visit to the park
I recently got to spend three days at the park, a tradition my family has had for over ten years. Unfortunately, this time was a bit of a let-down. We were surprised to find out that four main attractions we were excited to see were closed for the entire time we were there. The lack of information about this really disappointed and frustrated us. When we arrived at our accommodation, we were hit by a strong smell of burnt food and found dirty dishes and cutlery in our rental. The cleanliness standards seem to have dropped over the years, which was sad to see in a place we love so much.
Review about: SexMachines
Variety of Toys
I have to say, if I could have given more stars, I definitely would have. My experience with the customer service team was absolutely outstanding. The first toy I received was damaged, but after a quick email exchange and sending a picture of the issue, they immediately sent out a replacement without any hassle. The response time was quick, and they were genuinely sorry for the inconvenience. The range of toys available is also impressive, with a fantastic selection to choose from to suit every preference.
Review about: VOXI
Ordered phone, didn't receive it
I ordered a phone, but DPD couldn't deliver it, and now I'm down by £395.20. The customer service team hasn't really been helpful, and I'm still waiting to get my money back. It's turning into a total nightmare!
Review about: Shuttle Direct
Quick shared coach, return journey almost like a private transfer
We booked a shared coach and it was really fast - we only had to wait for 10 minutes before leaving the airport! It seemed like some other people on the coach had been waiting for ages, though. The journey back was even better, it felt like a private transfer with just one other couple in a small minibus.
Review about: Oasis Travel Insurance
Last-minute flight cancellation
I am incredibly angry with the lack of help and support from this insurance company. When my flight got cancelled due to the Dubai floods, I had to wait five days for my bags to be returned and sort out a new flight. I was left without a hotel, clothes, or my luggage for all that time. Oasis had the nerve to deny my claims using some technicality in the policy wording. I'm so disappointed and won't ever rely on them for travel insurance again.
Review about: Calzedonia
Bathing suits
I was so excited to buy some new swimsuits from this shop - I've been a regular customer for ages and always enjoyed their stuff. But I've just had the worst experience. I bought something that was supposed to come with a free beach bag thanks to a promotion, but when I paid, the bag was missing from my order. I got in touch with customer service, and instead of sorting it out, they just blamed my browser needing an update which is ridiculous. It's just not on - if the bag was part of the deal, then I should have got it, no questions asked. I'm really disappointed in how they refused to take responsibility and fix this. It's definitely put me off this brand.
Review about: ASOS
Trousers
I recently bought a pair of trousers from your shop. Unfortunately, the size I ordered was too big, so I swapped it for a smaller size and returned the larger one. Surprisingly, a few weeks later I got the same trousers back with no warning. When I got in touch with customer service to ask about it, they said they didn't accept the item because it apparently smelled of detergent. I was shocked by this, since the trousers were too loose on me and I even ordered an even smaller size. How could something that barely fit me smell like detergent? I think this explanation is completely ridiculous and unacceptable. That's why I've decided not to shop at your store anymore.
Review about: Dekoria
Chair covers that fit well
The chair covers have arrived and they fit perfectly on my chairs. I was pleasantly surprised at how well they matched the dimensions of my chairs. Although they weren't the cheapest covers available, they were definitely worth the extra cost for the quality and perfect fit. I do wish the delivery had been quicker, as we all expect fast deliveries at low prices nowadays. But overall, I'm happy with my purchase and would definitely recommend these chair covers to others.
Review about: iSinwheel
Smooth online shopping experience
I recently bought something online and I was really chuffed with the customer service I got. They sorted out the problem with my order super quick and I was well impressed with how it all went so smoothly. The website was dead easy to use and I found just what I was after with no bother at all. I'll definitely be going back to buy from them again in the future.
Review about: Your Surprise
Personalized book purchase
I bought a personalised book from this company and honestly, I was really let down by the quality. The book was full of mistakes, and when I contacted customer service for help, all they offered was a measly 20% discount on another book. It felt like they were just trying to make more money, rather than fixing their errors. The way they treated me was really bad and unfair. I wouldn't suggest this company to anyone.
Review about: Kiko Milano
Eyeshadow palette and lipstick
The eyeshadow palette and lipstick I got from this place were really nice and looked great! I really like all the different colours and how bold they are. But oh my gosh, the shop I visited was terrible. The staff were just chatting amongst themselves and didn't pay any attention to me at all. Ugh, I won't be going back there!
Review about: Garden Centre Koeman
Dead and mouldy plants
I've made the mistake of ordering from this place twice now. The first time, the plants I got were dead when they arrived, and I never received a response after reaching out to customer service. Silly me, I decided to give them another go, but once again, I was let down. This time, I ordered 5 packs of gysophilia and found that the tubers were rotten with the elastic bands cutting through them. Out of the 25 plants I expected, only 6 weren't mouldy. I tried contacting customer service once more, but, surprise surprise, still no response. Absolutely dreadful.
Review about: SPOTAHOME
Payment timeline discrepancy
My experience with this service was absolutely terrible. I've never come across such a frustrating lack of communication and professionalism. I tried to contact them through email and WhatsApp multiple times about a problem with the payment timeline they gave me, but got no response. I made a lot of effort, but nothing was sorted out. It was so annoying how they wouldn't reply and kept sending me to different email addresses. I ended up going through the verification process without a fix, because I was worried about losing my accommodation. It's not right for a service that deals with direct debits to handle communication like this.
Review about: Hunt or Dye
Hair dye purchase
I've been getting my hair dye from this place for a while now and I've got to say, I'm really impressed. They've got a great range of dyes and they also sell other stuff like face paints. The delivery is always fast and reliable. Sometimes they're out of stock of the colour I want, but I just tick the box to get an email notification when it's back in stock and it always works a treat. The service is spot on and I always come here first for anything to do with hair dye.
Review about: winerack-plus
Wine rack order
I ordered a wine rack some time ago, and they said it would arrive in 14 days. But after waiting for 7 weeks, it still hasn't turned up. Apparently, the manufacturer is causing some delays, so now they're saying it won't arrive until March 2021. I wish I had read some reviews before buying because it seems like other people have had the same issue. They did refund me, which was nice, but I really just wanted the wine rack I ordered in the first place.
Review about: Scottsdale Golf
Custom-fit golf wedge
I bought a custom-fit golf wedge from Scottsdale Golf recently and I must say, I was really pleased with the service. I thought it might take a while to process my order, but it actually arrived in just one week which was a nice surprise. The communication from Scottsdale Golf was great, they kept me updated throughout the whole process. The delivery was quick and smooth, with DPD delivering the club the day after Scottsdale got it. Overall, I was really impressed by how fast everything was and the quality of service from Scottsdale Golf.
Review about: Luggage Superstore
Luggage
I bought a piece of luggage from this shop not long ago, and I have to say, ordering it was really easy. The website was user-friendly and I had no trouble finding what I needed. The prices were good, and the delivery was fantastic - my order came on time and in perfect condition. I would definitely suggest this shop to anyone looking for high-quality luggage at a reasonable price.
Review about: Fox Racing UK
Awesome hoodie and cap!
I got this really cool hoodie and cap from here and couldn't wait to wear them. The hoodie was really comfy and warm, great for those cold days, and the cap was just the right amount of stylish. But when I wanted to order more items, they said they couldn't deliver to my area because not many people order from there! I mean, seriously? That's not fair at all. And let's not even get started on their customer service - they just ended the chat when they couldn't help me out. It was a real let down, to be honest.
Review about: Mowers Online
Lawnmower from this store
I purchased a lawnmower from this place and it was a terrible experience. They're a bunch of incompetents! I attempted to contact them numerous times but nobody answered. I was really concerned about the status of my order and if they had actually taken my money. It's a family-run business, but they really need to sort themselves out. I should've just stuck to my usual eBay or Amazon purchases.
Review about: Minicabit
Quick and easy booking
I was really impressed with how easy it was to book and how well the driver kept us in the loop throughout the journey. He made sure we knew what was happening at every stage, from when he picked us up to when he dropped us off. The whole experience felt very professional and friendly, which put me at ease.
Review about: Insure For Travel
No-frills insurance policy
I came across an insurance policy that suited my needs perfectly and at a fantastic price. However, it was a bit tricky to navigate all the details. Luckily, I spoke with a chap named Sergio, who was really patient and took the time to explain everything to me. I was really impressed by how helpful he was and how great the customer service was. I wouldn't think twice about buying insurance from this company again in the future.
Review about: First4Lawyers
Helpful Ashleigh
Ashleigh was such a great help, but there were times when I had to ask her to go over things again, which could get a bit irritating. I'm not saying I can't hear, it's just that I didn't quite get it on the first go, you know? Despite that, she did a really good job overall and got everything sorted in the end.
Review about: gettested
Detailed and helpful reports
The reports from gettested are really detailed and easy to understand. I was so impressed with how they got in touch with me after sending me the test results, giving me the chance to chat with a specialist about any concerns I had. The specialist gave me some great info and tips on supplements that could help my health. I've already told my friends about it, especially those dealing with health problems.
Review about: Your Stride
Easy-to-use device, reassurance for friends and family
I love using this website, it's really user-friendly, and the team has been so supportive. They kept me informed every step of the way. The device I purchased is so easy to use and charge, which is perfect for my family member with dementia. It gives us all peace of mind knowing that help is just a button press away.
Review about: CAFAGO
Cool stuff
I've just bought some really cool stuff from this website and it was so easy to sign up and place an order. I'm so excited for it to arrive so I can start playing with it!
Review about: Watchmaster
Luxury watch
I bought a fancy watch from Watchmaster and it's been a total nightmare. It's been a year now and I still haven't got my watch or my money back. I've tried getting in touch with them loads of times but they're not giving me any updates on my order. It's been really frustrating and disappointing, so I'd recommend avoiding this company to anyone else.
Review about: Oops Insurance
Gadget insurance renewal
I highly recommend steering clear of buying insurance from this company. They suddenly stopped offering gadget insurance without letting their customers know, and they say they sent an email about it which many of us never got. When I talked to the Director, they didn't take responsibility and just kept giving me the same answers over and over. They cancelled my policy out of the blue, which left me without coverage when I needed to make a claim. They also got rid of the auto-renewal option because of supposed fraudulent claims, showing that they aren't really committed to honouring their policies. My advice is to find a different insurance provider for your needs.
Review about: Travelpack
Booking for a continental holiday package
So, yeah, I was really keen on using Travelpack to book a fab holiday package for my family to the continent, but honestly, it was a nightmare. They accused us of trying to get something for free and totally messed up our booking. The staff were incredibly rude and unhelpful, it was like they weren't listening at all. Even when my family suggested paying more or finding a solution, they just weren't interested. They really need to up their customer service game, no joke.
Review about: Maverick & Co
Explorer bag
As someone who shops there regularly and appreciates good quality, I bought the Explorer bag from Maverick & Co. because I liked how it looked. However, I was pretty disappointed with the product itself. Even though I've only used it a few times, it's already starting to look worn out with the black colour fading.
Review about: Emergency Assist Ltd
New Breakdown Cover
I've just got this new breakdown cover because my old one was getting really expensive even though I hardly ever used it! My car is pretty old, but it's been reliable, except for that one time 3 years ago. The new cover was really cheap, especially with the 50% off deal they had. Now I'll just have to wait and see if they actually come through if I ever need help!
Review about: Uber
My ride
Uber is honestly the worst. I mean, they say the driver is only a minute away, but then they vanish into thin air and take ages to find you. And let's not even talk about how they always go the longest way possible. Can't they just take me straight to my destination? Please!
Review about: Mobile Reborn
Two iPhone purchases
I recently bought two iPhones from Mobile Reborn. Sadly, the first one I got had problems with the screen. I sent it back, and they said they fixed it, but the issue was still there. I had to go to Apple to get it properly sorted out, which cost me an extra £150. The second phone is supposed to come this Wednesday, hoping it won't have the same issues. They offer free gifts with each purchase, but every time I ordered, they were out of stock. When I called to ask while returning the first phone, they said they would send me some earbuds as compensation, but they never showed up. On a positive note, the phones arrived on time, and the first one was in great condition.
Review about: Cotswold Outdoor
Walking boots
The shop was really great and the bloke who helped me out was dead nice. He measured my feet and asked loads of questions to make sure I got the perfect boots for walking. It was just a cracking experience!
Review about: Currensea
Transaction with a fintech company
I tried out a new fintech company before my international trip and honestly, it was better than I expected. The exchange rates for regular spending were really good, and the transaction statements were super detailed. They even included a map showing where each expense was made. I really appreciate this level of openness and precision in a financial service. I was genuinely impressed and happy with my experience.
Review about: UBEEQUEE
GPS tracker
I recently bought a GPS tracker from this company and I'm disappointed with it. Most of the time, it doesn't connect to the internet properly, so I have to keep restarting it, which doesn't always work. Also, the app won't let me set up a geofence because I can't centre a place on the map and put in the distance I want. I've asked for help twice since I got it a month ago, but I still haven't heard back. I don't trust this tracker to keep my boy safe, so I wouldn't suggest it to anyone else.
Review about: Serious Play
Lots of animals
They took my money and ignored my emails , if your lucky enough to get a reply after waiting months not weeks they claim they have sent the items out yet their own tracking system does not recognise the order number they gave you. Its a shame really as i was looking forward to painting all the figures.