Switched On Insurance21 reviews
This rating is based on 21 genuine user reviews submitted directly through BritainReviews.
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I had a chat with this guy and he was super lovely and really patient with me. He took the time to answer all my questions and helped me work things out. I was proper impressed and will probably end up becoming a customer because of him. Thanks a lot!
Insurance policy
I just bought an insurance policy from this company and I have to say, I was really impressed. The website was so easy to use, which made it simple for me to find all the information I needed. I liked that they gave me different choices for payment, so I could decide whether to pay everything at once, monthly, or in advance. When I finished all the paperwork, I was happy to see that my policy documents were ready online straight away. The quickness and ease of it all really made this company stand out for me.
Gaming laptop insurance
I've just got insurance for my gaming laptop because the manufacturer warranty was only for a year and I wanted it covered for 2 years. Getting it sorted was really straightforward and hassle-free. I didn't have any problems uploading my proof of purchase, and when I accidentally made a typo on the model, a quick phone call sorted it out. I haven't had to make any claims yet, but from my experience so far, I'm confident it'll be just as easy. Hopefully, I won't actually need to use it though!
Flight insurance claim
I recently had a really frustrating experience with an insurance company that passes their claim department work over to another company. I had bought flight insurance from them, and when my flight got cancelled and I needed to make a claim, it got dealt with by CSAL.co.uk. Unfortunately, they turned down my claim because of a small issue with the way the airline had described the cancellation reason. Even though I tried to explain everything, I felt like my claim was dismissed without much thought. It was annoying to have to deal with all of this and not feel like the insurance company had my back. I think the claim department should be better prepared to handle claims from different countries and understand that different places might use different words. Overall, I would warn others against getting insurance from this company, as my experience with their claim process was not pleasant at all.
Travel insurance application mistake
I made a mistake with my date of birth when I was filling out my travel insurance application. I only noticed the error the night before I was supposed to leave and hastily sent an email to the company, even though it was almost closing time. Luckily, I got a response that evening asking for the correct information. The next morning, I got an email with the updated documents, and there were no extra charges or problems. I was really impressed with how quickly and helpfully the customer service team handled everything. Thanks to them, I was able to travel without any stress.
Phone insurance policy
I've been with this phone insurance policy for a while now, and I've got to say, I'm pretty impressed with the service. The pricing is reasonable, and I've never had any problems when it comes to claiming for accidental damage. The repairs have always been done with genuine Samsung parts, which is a big weight off my mind. I'm grateful that the price hasn't gone up after making claims. All in all, I'd definitely suggest this phone insurance policy to anyone looking for dependable coverage.
New Apple gadget insurance
As someone who's new to Apple products, I wanted to make sure I was covered in case anything happened to my gadgets. After looking at different insurance options, I thought I'd try out this company. I've been really impressed with the service they provide, especially the e-Wallet protection which was a big deal for me. The monthly payments are fair, so I can't complain about that. The website was easy to use, making everything go smoothly. I'd definitely suggest them to anyone who needs good gadget insurance.
Easy online purchase, random passwords
Buying stuff online was really simple and the prices were decent. However, the random passwords they assigned were such a pain! I couldn't choose my own password, so I kept forgetting it and had to request a new one. It was so frustrating!
Travel insurance nightmare
I bought travel insurance from a company and let me tell you, it was a huge mistake! When my wallet was stolen, I thought they would support me but they were useless. They handed my claim over to another company who was even worse! It's been 6 weeks and I still have no clue about my claim. Stay away from them at all costs!
Quick and easy insurance purchase
I was really happy with how fast and easy it was to sort out my insurance. The communication was clear and the price was brilliant. Switched On Insurance gave me a much better deal than the other big insurers I spoke to for my weekend away in the city. A huge thank you to the team, I'll definitely use your services again and tell all my friends about you. Well done to everyone involved!
Delayed flight claim issue
My flight from London got delayed, so I had to spend extra money on hotels, flights in Thailand, and ferries. I sent all the required documents to the claims department, except for a letter from the airline explaining the delay. Even though I provided plenty of evidence of the delay, including emails from the airline and other documents, they still insisted on the letter. This unnecessary demand is slowing down the progress of my rightful claim, which is really frustrating and not okay. It's clear that my flight was delayed, and there should be no argument about that or using it as an excuse to avoid compensating me for my expenses. Overall, I am really disappointed with the poor efficiency and lack of understanding shown by the claims department.
Insurance claim approval
In my opinion, honesty and working together are really important when it comes to insurance claims. You need to give all the info they ask for to make sure your claim goes through. If you feel like you've been treated unfairly by an insurance company, have a think about whether you've been completely honest yourself. I managed to get my claim approved by giving them everything they needed, like receipts and documents. It just shows that it's best to be open and clear when talking to insurance companies.
Gadget cover for iPhone and Apple Watch
I've had this insurance for years now and then my Apple Watch got run over by a car - I was so worried! When I tried to claim it, they took ages to sort it out. I had to wait so long for an update and they even said it could take up to 14 working days to fix it. But, the watch was completely broken, so I was really annoyed. Even after I cancelled my direct debit, it still took them ages to repair it. And to top it off, they didn't even replace it with the same model! So not cool.
Smashed phone replacement
My phone got smashed and I was really upset, but thankfully I had insurance with an amazing company! They were really speedy in responding and gave the go-ahead for my replacement in record time. I posted my phone on a Monday and received a brand new one by Thursday! The only downside was they warned me the colour might not be the same, and I got a white one instead of my lovely hazel one. But it had double the storage, so I can't complain too much about that. I will definitely use them again in the future.
Recent insurance policy purchase.
I bought an insurance policy from this company recently, and I have to say, it was a really disappointing experience. The service was not great, with just one person, 'Poppy', dealing with all the customer calls. Although Poppy was nice, the overall service was not up to scratch. The policy itself didn't make much sense and seemed illogical, which resulted in my claim being unfairly denied. I suggest steering clear of this insurer if you can.
Stolen phone claim
This insurance company is just awful! They've made it so difficult for me to claim for my stolen phone, it's been a nightmare. They keep asking for extra stuff to avoid giving me what I'm owed. The customer service is so bad, especially after I explained about my health issues. It's like they couldn't care less. I wouldn't recommend wasting your money on this company, they'll only bring you stress and let you down. I won't be renewing my policy with them, that's for sure.
Phone and Gadget Insurance
Good website and choice of products. So far so good.
Travel Insurance
Very good cover at a competitive price, even with medical conditions, although I doubt this summer we will get to use it.
Phone and Gadget Insurance
Very good cover. I have been insured for 4 years. Made one claim without any issues. End to end process took about 7 days.
Travel insurance
Refusing to pay up, delaying claim, offering <20% of that they owe us.
Flight cancelled owing to bad weather.
No alternative flights for 24 hours.
We took trains, Eurostar and taxi to get home.
Switched On Travel Insurance firstly said that we were not covered.
Then they said we had to get a letter from the airline confirming that it had been cancelled. There was a major storm that weekend and every flight was cancelled: any decent insurance company would have looked that up!
Then they refused to pay.
We challenged for the third time, and they said we needed another letter from the airline stating there were no other flights within 24 hours.
We challenged again.
They then offered us less than 20% of our claim.
We’re suing them, and will win.
Typical of our cowboy insurance industry.
About Switched On Insurance
Mobile phones, tablets and other handheld devices and gadgets have become more and more important other the last couple of decades and chances are that’s not going to change any time soon. And since these devices and gadgets are often also pretty expensive, taking out an insurance policy that covers these items might be a necessity rather than a luxury. But which insurance company should you choose? One of the insurance companies that covers these devices and gadgets is Switched On Insurance. But what kind of cover do they offer? Will they pay when you make a claim? How do they treat their customers? These things you cannot learn from their website. The best way to go about investigating these matters is by reading unbiased reviews placed on BritainReviews by real customers of Switched On Insurance. They can prepare you for what it means to be insured at Switched On Insurance so you will make the right decision for yourself.
About Switched On Insurance
Switched On Insurance is a company that offers insurance policies. They focus on policies for mobole Smartphones, tablets, laptops, cameras and other forms of family gadgets. But they also provide covers for Samsung Galaxy Smartphones, Macbooks, or even consoles like the Xbox One. Their family gadget insurance provides one cover and premium for up to 10 devices and you and your family use in and around your home. The insurance policies protect your device or gadget from accidental damage, theft, loss, a cracked screen, liquid damage, and mechanical breakdown as long as it happens at home, your workspace, the university that you study at or during a holiday overseas. The maximum age of the device that you want to insure is 18 months.
Services of Switched On Insurance
If you are interested in one of the insurance policies that Switched On Insurance has to offer, you can get a quote via their website to see what premium your particular situation will cost you. It’s also possible to arrange your actually policy online or make a claim via their website. You can pay via Visa, MasterCard or Direct Debit. If you want advice of have a question for Switched On Insurance, you can contact them via telephone or email. The contact details can be found at the bottom of their website. But you can also find them on Facebook, Twitter, Google+ and LinkedIn.
Complaints, Compliments and Tips for Switched On Insurance
Is one or more of your devices or gadgets already insured by Switched On Insurance? If so, would you be willing to share your experience with us? What do you think about the cover that they offer? Do you think their premium is worth their cover? Do they actually pay when you make a claim that you feel is valid, or do they hide behind some fine print in order to get out of it? Please leave us with a customer review. Other potential customers can use your experience and opinion to find out what being insured at Switched On Insurance really means.
What kind of insurance cover does Switched On Insurance offer? Read reviews about their policies for smartphones, tablets, consoles, gadgets & laptops
Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?
Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.
Thirdly, you should also look into the insurance companies financial strength to be sure that they can cover your claims!
Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need, is what you get!
Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.
Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.
Also, if you are looking for reliable insurance companies, then have a look at the following companies that have a positive review score on BritainReviews:
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Insurance | Other Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
Switchedon got me the signific
I really got so much help from these guys , switchedon got me the insurance which was necessary for me to have. I believed they provide quite less cost, and insurance on vari... Read onBy: Jonson Jr.