Ripe Insurance - Valuables - Overall Rating based on 13 reviews
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Claim on Golf Insurance
I had a bit of a rough time with my Golf Insurance company when I tried to claim for a golfing trip recently. It was a real hassle and took ages, they were reluctant to pay out for a small amount at first. I ended up having to mention taking the matter to the Ombudsman before they finally sorted it out. I've been with them for over 20 years, never made a claim before, so it was pretty annoying the way they handled it, added to the stress of everything.
Laptop insurance
My laptop had a problem and the insurance company was really helpful and sorted out the payout fast. Everything went smoothly without any hassle or disagreements. I would definitely suggest them to anyone who needs insurance for their valuable items.
Renewed policy without notification
I recently had a bit of a shock with my policy renewal from your company. I found out that my policy had been renewed without telling me beforehand. When I asked about it, the person I spoke to was quite rude and said I had agreed to auto-renewal from the start, even though nobody had actually told me that. It was only after I paid that I got a copy of the terms and conditions, which had the auto-renewal thing hidden inside. Luckily, I knew about the 10-day cooling-off period for insurance, so I cancelled the renewal when the payment went through. I was also disappointed to find out that your company doesn't work at weekends, so I had to wait for a response.
Lost ring, unreported, refused payout
I can't believe how unprofessional and careless this insurance company has been. I lost a ring worth £2500, and when I tried to claim for it, they wouldn't pay out because I hadn't reported it to the police. The customer service team was no help at all, always interrupting me and wouldn't even talk through the decision. I'd suggest avoiding this insurance company to anyone.
Auto-renewal issue
The service is absolutely terrible. Second year in a row and they've gone and renewed my policy without even letting me know. I made it clear last year that I didn't want it to auto-renew, but they've gone ahead and done it anyway. Doesn't seem like they care about their customers or what we want. Honestly, steer clear of them. I'll definitely be going elsewhere and telling others to do the same.
Auto renewal email with password
I was worried when I got an auto renewal email with my password written in plain text. It's risky because if someone else sees that email, they could access my policy details and home address. Customer security should be a top priority, making sure that sensitive information is kept safe.
Insurance policy renewal issue
I had a really annoying experience with this insurance company and their auto-renewal policy. After I sold my property, I got a renewal notice for a policy I didn't want. I tried to email them to sort it out and get a refund, but they weren't helpful at all and just went ahead and took the renewal payment. And to make matters worse, they even sent new documents to the wrong email address. Their lack of communication and not listening to what I wanted is just not on and it really shows how bad their customer service is.
Boat insurance claim
I recently had to make a claim on my boat insurance with this company after losing my launch in a storm. RipeInsurance responded promptly and efficiently, paying out the full amount of cover minus a small excess within just two weeks. They also took care of all salvage and disposal costs for the total write-off. Their premium was competitive, and I was so impressed with their service that I have decided to insure my new boat with them.
Home Valuables Insurance
That's absolutely ridiculous! I've been in the same spot, doing the same job, and banking with the same place for years. I've got all the papers they need and a spotless track record, but apparently, that doesn't cut it for these people. They couldn't even be bothered to tell me why they couldn't give me a quote, just a rude and dismissive reply. If that's how they deal with possible customers, I dread to think how they handle real claims. I won't spend any more time dealing with them.
Valuables insurance
If you insure your valuables with this company, don't count on getting any compensation for loss or damage. Your best bet is to take them to court if you want a shot at getting your money back.
Motorhome insurance
My time dealing with this insurance company has been incredibly frustrating. I initially thought their online quote was competitive, but my interactions with their customer service team have been disappointing. I spent hours on the phone, speaking to different people who asked the same questions over and over. Eventually, I was told they couldn't insure my motorhome because of a driver's claims history. They could have told me this at the start, saving me a lot of time and trouble. Based on my experience, I wouldn't suggest this company for vehicle insurance.
Car and caravan insurance
I had a really bad time with this insurance company. After my car crash, the whole claims process was a mess and poorly dealt with. The lack of support at the beginning, constantly asking for documents, and not keeping in touch properly just made a stressful and upsetting situation even worse. It was frustrating that they only wanted to pay out what I originally paid for the caravan, without taking into account its actual market value or any extras I had added. I wouldn't suggest them to anyone else.
Superb
I would like to share my experience patronizing Ripe Insurance - Valuables. I've been a customer to Ripe Insurance - Valuables for the past two years now. I've been purchasing different types and brands of luxury jewellery from Ripe Insurance - Valuables. The jewellery I purchased two weeks ago from Ripe Insurance - Valuables was superb with no single complain.
Ripe Insurance - Valuables, you are simply the best!!! Another advantage of buying jewellery from Ripe Insurance - Valuables is that they mostly have a broader assortment of choices obtainable. Ordering is easy... with just a few clicks of the mouse, you would choose what you are in quest of or need, a bit of payment info and will be good to go!
Ripe Insurance - Valuables’s mission is to offer customers high-quality, reliably obtained gemstones, value for money and above all, matchless customer service.
Review with most votes
Superb
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