Today, there is almost no home without a computer. People use them to check their social media, work via files and documents, communicate via email or chat, or check the internet for some background information. But where can you find the best computer? One of the shops selling computer hardware is AWD-IT. But what will the quality of their computers and monitors be? How useful will their keyboards and mice be? Will their CCTC solutions keep your home safe? Will it take long for your networking equipment to arrive? And what will their customer service have to say if your gaming PC does not meet your expectations? The best way to investigate these matters is by reading reviews left by real customers of AWD-IT. Their reviews can give you an unbiased insight into this technology provider. Their comments, experiences, ratings and opinions can help you to decide if your new computer should be bought at AWD-IT or not.
AWD-IT is an online family-run retailer of computer hardware and creator of custom gaming PC's company. The company was founded in 2006. Their main office and showroom can be found in Stoke-on-Trent. They offer computer components such as graphic cards, CPU memory, Intel motherboards, memory storage, power supplies, solid-state drives, cables, AMD processors, cases, water cooling, CPU coolers, thermal compounds, USB cables and many more. They also offer computer accessories such as mousepads, mice, keyboard & mouse combinations, mouse mats, speed link series peripherals, driving simulators, steering wheels, gaming chairs, headphones, earphones, and virtual reality. There is a special category for gaming PCs such as mini PC gaming systems, starter gaming PC’s, home systems, office systems and interest-free PCs.
Besides computers, they also offer CCTC & home security like CCTC security cameras, alarm systems, CCTV cables and CCTV security full kits. In their networking equipment section, you can find wireless PCI adaptors, wired switches, routers, HomePlug, digital media players, wireless USB adaptors, Bluetooth, 3G mobile broadband, access points and any more. They also offer a wide variety of PC monitors. Their computer software section contains operating systems to get your PC started. Mobile gaming and computing can be done via tablets, laptops, mobile phones, gaming laptops, Smartphones and other gadgets. And they offer some certified refurbished computer items.
One of their gaming PCs.
Services of AWD-IT
The computers, laptops, CCTC systems and other computer supplies can be ordered via their website. They have a delivery service to bring the item to your home. And there is also a customer service ready to help you out whenever you need some assistance.
Complaints, Compliments and Tips for AWD-IT
Do you already have a computer or computer component purchased at AWD-IT? Then we would like to know what that was like. How long did it take for them to deliver your CCTV security system? Are you satisfied with your monitor? Is your gaming computer really suitable for the games that you would like to play? And what kind of customer service does this computer shop provide? Write a review and tell us all about it.
What will getting a computer from AWD-IT entail? Read customer reviews about their computers, laptops, computer components, monitors, CCTV and more.
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Prices are okay, but charging a 40 pounds for building fee and then mess up my build totally, by being incapable of reading my order properly is just sad. Customer service is abysmal it took me two email and 20+ calls to reach out to them. After all them have offered me the difference in price between mismatched parts, a whopping 10 pounds, and recommend me to by cheap wifi card to compensate for wifi that is supposed to be integrated in my motherboard in first place. Try to avoid this place and better build your pc yourself with some Youtube tutorials.
I would take great care with this company - avoid them if at all possible. You might save a few pounds but it's not worth the risk. I ordered from them once and I received faulty goods. Things like this occasionally happen and are usually easily resolved but AWD refused to accept a return and instead stuck to a line of blaming me for causing the damage. As far as I could tell from talking to them it seems to be their standard operating procedure to always blame any sort of fault on the customer. Your only recourse is to your credit card company or the small claims court.
This company terrible! I orederd a B450 motherboard with Ryzen 3600x chip and 16GB of DDR4 ram the parcel was late and poorly packaged the Ram was missing and i was also was suppose to get Resident evil 3 for free with the motherboard promotion again this was missing, the communication was woeful and when i did get a reply they asked my to send pictures of what was sent, no idea why! when i asked about the free game they said they was still waiting for them to come in and would send it when in stock. This package was ordered on the 20th of April and i have still not recived the game but they still advertising the promotion. I did eventually receive a refund for the missing RAM. DO NOT TRUST THIS SHABBY COMPANY. ps i still want my free game
Paid extra for a 3/4 day build and this time has passed and my order is still processing. No response to my emails , so they’re actually charging additional Payments for quicker build times that they are not complying with. How they can do this and not refund the additional payment when the build target hasn’t been met is beyond me, wish I had checked the reviews before ordering. It would be nice just to have some communication from them.
I had problems with them with faulty Ryzen 5 3600 and upon returning it they after few weeks told they didn't receive any CPU just Motherboard and now refused a refund for CPU :(((((
No full refund at all despite all arguing and if I wouldn't call them back after almost 3 weeks after dispatch it back I would still wait for their response . Wiered is fact that they didn't contact me straight away about missing CPU ... Very angry about them . I'm looking for more people who had similar issues with missing items from returned parcels for service ... Stay away from them !!!!
Purchased a motherboard bundle and some other bits from Awd-it. The Board was sent out untested and thrown together. (Far from professional) when the board arrived it was damaged and there was evidence to suggest it hadnt even been tested before dispatch.
They also charged me £8.95 Delivery Charge for next day delivery and took for days to arrive.
I spoke with a gent called mark buckley at Awd-it and although very polite soon had attitude i got a mouthful and no customer support or care.
IF YOU WANT GOOD PRODUCTS THAT GIVE GREAT VALUE FOR MONEY 100% AVOID AVOID THIS COMPANY.
GO TO www.overclockers.co.uk Much better service and quality items
This ordering company has left me on processed for upwards of a month, and there is still no sign that this company hasn't just scammed me out of £130, I hope my product gets here soon but if not I won't be suprised.
Don't buy from this company after spending hours trying to get through to them and then being told it would be here today after ordering a week ago and paying £4.50 for the pleasure of first class delivery I'm STILL waiting like a prize plum. So hope I'm not going to be back here after delivery with a negative experience. I actually like to write good reviews. No tracking number, no processor no MOBO no ram(at the time of writing).