Boots Appliances33 reviews
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Fridge freezer
I purchased a fridge freezer from this store, but it was completely wrong. Firstly, it had a broken light, and when they sent a replacement, it still didn't work. They ended up giving me a new fridge, but that one was faulty as well. I had to request a refund, and now I definitely won't be shopping here again. I am really unhappy with the whole situation.
Fridge freezer Order
I ordered a fridge freezer but the company cancelled it saying there was a pricing error. It's really frustrating and disappointing, I was excited to get it. To top it off, they didn't offer any compensation or goodwill gesture to make up for the inconvenience. I think a reputable company should have better customer service than this.
Dishwasher purchase
If you're after top-notch customer service, speedy responses, and competitive prices, then you're in the right place! The delivery costs are reasonable, and the delivery drivers are always on time and really pleasant. We had a little problem once, but they went above and beyond to assist us, especially considering we have a baby at home. I highly recommend them for all your appliance requirements. On top of that, you can collect points for future purchases, which is an added bonus!
Washing Machine Delivery
I recently had a washing machine delivered, and the two young chaps who came were absolutely brilliant. They were so polite, kind, and really went the extra mile to make sure everything was set up just right. I couldn't have asked for better service. If I could, I'd give them 10 stars! Well done lads!
Induction hob purchase
I bought an induction hob from this company not too long ago and I have to say I was really let down by the whole thing. When it arrived, the hob was in a bit of a state - the packaging was all messed up, there was grease on the surface, and it seemed like it had been used before. The delivery guy didn't seem to take much care with it either, so I only noticed the damage when I got home and opened it up.
Washing machine and Dishwasher
Wow, I ordered a washing machine and a dishwasher from this place and they came and installed them for me. The driver even gave me a ring before arriving and got everything done fast and professional. I'm really pleased with the service they provided for me.
Freezer purchase issue
I had a bit of a nightmare with the freezer I bought from Boots recently. It conked out after less than 3 months, and they couldn't fix it. When I rang up Boots customer services to get a replacement, I hit a load of problems. The first one they offered me was way bigger than my original, and I'd have to cough up an extra £120. The other options they suggested weren't really what I needed, and even though I mentioned I have a disability, they tried to fob me off with a freezer that wasn't frost-free, saying it wouldn't matter much. To top it off, they initially said they'd cover the cost of the food I lost when the freezer broke, but then changed their minds and said they wouldn't. So, after getting really fed up, I decided to just ask for a refund, but they said that would take a few weeks to sort out. And the whole collection of the broken freezer was a mess as well, with mix-ups and delays, leaving me without a freezer for ages. All in all, I was pretty disappointed with how Boots and their supplier dealt with everything.
Fridge Freezer
I’m a huge fan of Boots and mistakenly assumed that the same quality of service would be carried through to Boots Appliances. The fridge freezer they delivered was broken; the fridge temperature wouldn’t go below 14.6C and it was making an awful noise. After waiting 30 minutes on the line to get through to an agent, I reported the issue the day after delivery at which point it was established that the delivery drivers had made a mistake by pushing the appliance against the back wall. The delivery drivers returned to move the appliance but the temperature and noise issues remained. I called again to exercise my right to reject under the Consumer Rights Act but was informed that I needed a manufacturer engineer to visit in order to certify that the fridge freezer was indeed broken; my word or indeed the video and photos I sent them were apparently not sufficient. Boots Appliances agreed to refund me the £10 I paid for installation but have point blank refused to refund the £10 extra I paid for delivery on a certain day; I honestly can’t understand the rationale for that decision because although I did get a fridge delivered on the specified day… it didn’t actually work! I had a totally different experience when dealing with the manufacturer (Indesit) both in simply being able to get through to them on the phone line to them actually taking steps to rectify the issue. Indesit have since replaced the fridge freezer which was correctly installed by very friendly delivery drivers. Based on my experience, I suggest you cut out the middle man and order directly from Indesit.
Tv TCL825. 55’’
Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't work with Boots kitchen
Tv TCL825. 55’’
Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't work with Boots kitchen
Bosch Dishwasher
Ordered a Bosch dishwasher for delivery 4 days later and it did not arrive! Waited in for 12 hours. Rang them and they said it had not been loaded onto the van, even though I had a message to say it had. I got it redelivered but all I got was the £30 delivery refunded, which would have been free anyway and even then only after having to phone again. AO are getting Boots a bad name.
I will not be using AO again in a hurry.Fridgemaster MBUL60133
This is the worst seller I've come across in my life. We bought a refrigerator. Never in my life has a light burned up in a fridge, but this one did. The whole unit is damaged. Wrote and mailed to Boots, filled in their webform. Called them but after 30 minutes waiting still no answer. Never ever again will we buy from these crooks again.
Great offers
Boots KA has boosted market these days.
I am also one of the beneficiary who avail this heavy discounts.
Earlier I have one item from here ,that is Dish washer from Bosch ,working lovely
Washing machine with 4.7 customer rating taken from here yesterday.
Comparatively good saving..Nice item from Candy Grand Vista ,9kgs
Luckily in less price high value item.
About Boots Appliances
Are you seeking a new company to furnish your kitchen with all the latest and highest quality kitchen appliances? If so, then Boots Appliances may be exactly what you are looking for! Read on to learn all about this company and what kind of products they sell. Once you have heard a bit about this kitchen appliance retailer, you may wonder whether their products are as great as they seem. To find out, just take a look at some honest customer reviews here so you can discover which products to look out for, or whether there are any to avoid, and overall, how trustworthy and reliable Boots Appliances is.
About Boots Appliances
Boots Appliances is a division of the British pharmacy-led beauty and health provider, Boots, and supplies a wide range of integrated and freestanding kitchen appliances, along with various other general household technologies such as sound systems and DVD players. The products supplied by this company are operated by AO Retail Limited.
Boots Appliances Services
Products on the Boots Appliances website are divided into categories of Washing Machines & Dryers, Dishwashers, Fridges & Freezers, Cooking and Sound & Vision, in addition to a section specifically for current Deals. The Washing Machines & Dryers category is further divided into Washing Machines (Freestanding, Integrated), Tumble Dryers (Vented, Heatpump, Condenser) and Washer Dryers (Freestanding, Integrated). The Dishwashers category is further split by Freestanding, Integrated, Slimline, and Integrated Slimline. The Freezers & Fridges division is split by Fridge Freezers (Freestanding, Integrated), American Fridge Freezers, Fridges (Freestanding, Under-Counter), Freezers (Freestanding, Under Counter, Chest) and Wine Coolers. Furthermore, the Cooking section is divided between Ovens (Single and Double), Cookers (Gas, Electric, Dual, Fuel), Range Cookers (Electric, Gas, Dual Fuel), Hobs (Gas, Ceramic, Induction, Solid Plate), Cooker Hoods (Chimney, Canopy, Visor, Integrated, Island), and Microwaves (Standard, Combination, Grill, Built-In). Finally, the Sound & Vision subsection is split by TVs, TV Accessories (Brackets, Stands, Cables etc.), Home Cinema & Soundbars, Wireless & Multi-Room Speakers, Blu-Ray & DVD Players, and Set-Top Boxes.
In addition to this wide range of products, customers of this company can also benefit by using the Boots Advantage Card and will definitely appreciate the possibility of delivery 7 days a week!
Complaints, compliments or customer service points for Boots Appliances
Do you have any informative stories to share about your customer experience with Boots Appliances? Are you a huge fan of their washing machines, or were you not so impressed with their gas hobs? Did you find their website to be particularly easy to use and understand, or do you have any complaints about their customer service team? Whether you can relate to any of these questions, or would simply like to share the details of your shopping experience, your story could be highly valuable to other customers who are considering relying on this brand for purchasing new kitchen appliances. So why not take a moment to share all your thoughts here in an honest customer review?
You cannot work in a kitchen without at least some kitchen appliances to work with. But there is a chance that you are still looking for the best kitchen appliances. Maybe you are looking for a dishwasher or your microwave needs replacement. So where can you go to? One of the shops that sells kitchen items is Boots Appliances. But what can you expect from their kitchen gear? What will the quality of their freezers and gas cookers be? What will the ordering process entail? And what does Boots Appliances offer for their loyal customers in terms of customer service and delivery service? These questions can best be answered by real customers of Boots Appliances. Here on BritainReviews, you can read their reviews and skim through their experiences and opinions to get an idea of what Boots Appliances is all about. These reviews can help make your decision to choose Boots Appliances or not a bit easier.
About Boots Appliances
As the name of the company already indicates, Boots Appliances is a company that offers kitchen appliances. They call themselves a kitchen appliance specialist. The company is part of Boots UK Limited, the same company that also offers Boots Designer Sunglasses and Boots Travel Insurance. At Boots Appliances, they offer washing machines like freestanding washing machines and integrated washing machines. They also have a range of tumble dryers like vented tumble dryers, heat pump tumble dryers, and condenser tumble dryers. You can also choose to combine the two and go for a washer dryer. Their category of dishwashers contains integrated dishwashers, freestanding dishwashers, slimline dishwashers, and more. They also offer various cooling systems like under counter freezers, freestanding fridges, chest freezers, wine coolers, integrated fridge freezers, and American fridge freezers. For the most important part of your kitchen, namely the cooking solutions, they offer single ovens, gas cookers, cooker hoods, electric cookers, duel fuel range cookers, ceramic hobs, canopy cooker hoods, standard microwaves, visor cooker hoods, built-in microwaves, induction hobs, combination microwave ovens, solid plate hobs, microwave ovens with a grill, and island cooker hobs. And in case you like some music or don’t want to miss your favourite show while cooking, dishwashing, or cleaning the kitchen counter, they offer TV’s, soundbars, Blu-Ray players, Smart TV boxes, wireless audio, headphones, cables, remotes, networking, digital set-top boxes, DVD players, brackets, sound bases, home cinema sets, hi-fi systems, and more.
Services of Boots Appliances
Boots Appliances offers a delivery service that takes the items you have ordered and brings them right to your home. Within the UK mainland, this delivery will take up to 7 days. If you want to, they can also install your new appliance. They can also remove and take care of your old appliances.
Complaints, Compliments and Tips for Boots Appliances
Do you have any experience with Boots Appliances? Then we, people from BritainReviews, would like to hear about it. Tell us what you think about the quality of their products and the friendliness and helpfulness of their services. Every opinion matters, so leave a review and share your story.
What can you expect from Boots Appliances? Read about their tumble dryers, dishwashers, gas hobs, induction hobs, freezers, fridges & ovens.
Bonus!
📊 How did Boots Appliances shine for you?
Contact Information
🌐 www.bootskitchenappliances.com
Categories Boots Appliances
Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Children & Baby Reviews & Experiences
Page Statistics
Seite online seit: 25 September 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Great offers
Boots KA has boosted market these days. I am also one of the beneficiary who avail this heavy discounts. Earlier I have one item from here ,that is Dish washer from Bosch ,wor... Read onBy: Benjamin