Itch Petcare39 reviews
This score is based on 39 genuine reviews submitted via BritainReviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Customer service experience
I just had a great experience talking to a customer service person at this company. Her name was Ellie, and she really knew her stuff. She answered all my questions well and made me feel at ease. It was clear she cared about helping customers like me. I'm thankful for her help and hope she'll be there for me in the future.
Online pet supplies
You know what, I didn't have high hopes when I ordered stuff for my pets online, but honestly, the delivery was a disaster. I placed my order early and it still didn't turn up on the day they promised. How difficult is it to keep to a schedule? I reckon it's only fair to give me a refund when you can't even manage the basics properly.
Easy sign-up, always on time
Signing up online was really easy, and my orders always turn up right on schedule! I really appreciate how handy and dependable Itch Petcare is for all my pet requirements.
Petcare delivery experience
I have to admit, I was really pleased with how my recent petcare delivery went. My order arrived exactly when they said it would, and I didn't have to hang around for it like I do with some other companies. Having it delivered straight to my door, all ready to use straight away, was super handy. Seeing my pet's name on the address label was a lovely little touch that meant a lot to me. And with no extra packaging or huge boxes, there was less waste and it fit perfectly through my letterbox. I reckon they've done a great job being eco-friendly and paying attention to the details!
Flea treatment for dogs
I've given the flea treatment from this company a go twice on both of my dogs, and I must say, it just hasn't worked at all. The fleas on my pets have remained untouched, even though I followed the instructions to the letter. And to make matters worse, my deliveries were always almost a week late, which was a real pain and caused a lot of unnecessary stress. Personally, I think it's way more dependable and efficient to just take your pet to the vet for flea treatment instead of splashing out on this product.
Helped me with my dog's skin problem
It was great, they really sorted out my dog's skin problem. The staff were lovely and took the time to explain all about the products. Getting what my dog needed was a breeze, I'd definitely suggest Itch to anyone looking to help their pets!
Flea and worming treatment
The products themselves are brilliant, but honestly, the delivery service is a bit of a mess. I've been pretty chuffed with how well the flea and worming treatments have worked, but the delivery side of things has been a bit of a nightmare. The Royal Mail deliveries have been all over the place and not very reliable, which has made it tricky to stick to my pet's flea and worming routine. Dealing with this inconsistent delivery service while just trying to keep my pets healthy and happy can be really frustrating.
Flea treatment for outdoor cats
As someone who's been a loyal customer for years, I was really let down by how rubbish the flea treatment was for my outdoor cats. My two boys were scratching like crazy, and even though I did everything the company told me to do, the medication just seemed to make them even more itchy. When I asked for help, all they said was to go to the vet for a stronger grade - not the best customer service considering how long I've been with them. All in all, I felt disappointed and annoyed with how useless the treatment was and how they handled things.
Flea treatment reorder
I realised the other day that I hadn't got my monthly flea treatment from this company, so I got in touch with their Customer Care team. I was really pleased with how quickly and easily they responded to me. They sorted out sending me a replacement treatment straight away, and it arrived the very next day. The whole thing went really smoothly and I thought the customer service was top-notch. I'll definitely be telling my friends and family about them.
Easy Petcare purchase
I had a problem at first when my order didn't arrive, but the company sorted it out by sending a new one straight away. The customer service team was really helpful, and the product was good quality and came well packaged.
Cat protection product
I recently bought a cat protection product from this company and I have to say, it's absolutely amazing. It's really easy to use and offers great value for money. I've tried different products before, but this one is definitely the best at keeping my cherished pet safe. What makes this company special is not only the quality of their product, but also the outstanding customer service from their team. The staff are so friendly and helpful, which makes the whole process really pleasant. I will definitely be coming back for more and would highly recommend this company to all pet owners.
Worming tablets with cheese
This product is amazing for keeping those pesky flies away! I've been giving my dog his worming tablets with a little bit of cheese and it's been working like magic. It's super easy to give him the medication, and he doesn't even realise he's taking it. And on top of that, it's a huge relief to have fewer flies buzzing around in the summer. Thanks for such a fantastic product!
Monthly pet supply delivery
I was really excited about getting my monthly pet supplies delivered, but when they didn't turn up, I was so disappointed! I got in touch with the company and they said they'd send another one out. It wasn't a great start, to be honest.
Flea and worm product
I recently bought a flea and worm product from this company and it was a bit hit and miss. The first month, the product came on time and I was happy with the service. But for the next two months, I had to keep chasing up the delivery status using their online chat. Each time, the products were a whole week late, leaving my pet unprotected for longer. There was no heads up about the delay or any dispatch notification, which was pretty disappointing and annoying.
Bank card issue
Oh, I just realised I lost my bank card and forgot to pay for my pet stuff from Itch Petcare. They were really cool about it, though. Even though I didn't receive my order, I messaged them on WhatsApp and you know what? It got delivered the next day! They're always so friendly and helpful. Big thanks to Itch Petcare for being awesome!
Flea and worm treatment
I was really excited to try out this flea and worm treatment from Itch Petcare because I had heard they were really friendly and helpful. So, I got it for my cat, and it seemed to work okay on the fleas but then my poor cat had to get treated for worms a week later! He's already anxious and hates getting any treatment done, so it was a big hassle. And then, on top of that, he got a burst spot from a bug bite and had to take some gross antibiotic liquid. It was a bit of a nightmare!
Cat flea & worming treatment
I have 7 cats & this does definitely work. Good value for money & comes on time as well
3 flea treatments for my cats
Never tried this product before always used Front line . Very impressed with how easy the site is to use and navigate around and loved the personalised boxes when they came. I am very, very pleased with the results and will not be using anything else, this stuff actually works and I have 3 flea free cats and a very happy me!
Flea and worm
First delvery gave dog the pills flea and worm made him ill sick ill every where shaking phoned wanted to speak to some body for advice said phone me back never did sent a useless email ended up spending £69 at vets don't use if you value your dogs life use your own vets
About Itch Petcare
Are you looking for a way to protect your pet? Are you in need of pet care subscription packages that can be personalized to your cat or dog? Are you looking for a way to protect your dog from fleas by preventing the eggs from hatching? Are you looking for treatment packages that can kill such fleas in the space of 24 hours should they affect your pet eventually? Are you in need of a treatment package that is not so complicated for you to always involve a vet instead of administering the treatment yourself? So far, where your responses in the affirmative? If yes, please keep reading. Itch Petcare offers treatments that take care of the ear, dents and joints of your pets. But do customers need to set up an account for their pets before booking for treatment? Do they need a prescription to buy the products on offer? Can they make payments through the accounts they opened? What of a free trial? Do they have one? You should read independent reviews of Itch Petcare by past customers before deciding on what to do.
About Itch Petcare
Itch Petcare is a pet care outfit founded in 2010. With the help of chemists, scientists and vets, they claim to develop gold-standard treatments for pets especially of the feline and canine family. Itch Petcare protects pets and homes of clients by killing ticks, fleas and their eggs. They assert that they focus on keeping costs low and quality high with the help of a mechanism that cuts out the middlemen between them and clients. And this they achieve with the help of a subscription service where anyone that signs know what to expect.
Products and services of Itch Petcare
Itch Petcare offer Itch flea treatment with fipronil to kill adult fleas and methoprene to kill flea larvae and eggs, itch wormer treatment with pyrantel embonate, praziquantel febantel for dogs and pyrantel embonate praziquantel for cats, itch ear with glycerine, propylene glycol, lactic acid and docusate sodium, itch pet treatment with 120 chewable tablets for dogs and 60 sprinkle capsules for cats, itch dental treatment to reduce the dreaded smelly breath and tartar build-ups, itch low-fat treatment for tubby cats and chicken treats for paunchy dogs, itch calming treatment with lavender and chamomile for pets that need to relax and chill, itch skin and coat treatment for dull and sensitive fur and skin. The company offer expert advice via its personnel attendants on how clients can get the best experience of their products and service delivery.
Complaints, compliments and tips for Itch Petcare
Have you tried creating any of your dogs through the services of Itch Petcare in the past? Have you passed any of those feline creatures through the caring hands of Itch Petcare? How did your dog behave after the treatment? Was there a visible improvement in health and vitality? How about the cat? Did it get worse and thus scratchier or there was an actual boost in the mood and immune of your feline pet? Would you say every type of treatment you could need for your pets are well covered by Itch Petcare? If not, care to mention anyone you think is yet to be covered? Don’t forget to leave behind an independent review since this helps them improve on their pet care services.
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Last update: February 2026
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Review with most votes
Flea and worm
First delvery gave dog the pills flea and worm made him ill sick ill every where shaking phoned wanted to speak to some body for advice said phone me back never did sent a usele... Read onBy: David Hill