Pull And Bear Reviews
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Reviews (21)
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High spending customer
I used to go to this shop a lot, spending quite a bit of money every month. But I recently had a terrible experience with a really rude shop assistant which has put me off. When I was at the till with my 2-year-old daughter, she accidentally dropped some money from my wallet. Instead of being nice about it, the assistant was sighing a lot and giving me a mean look. Even if he was tired, there's no need for that kind of attitude towards a customer. So, I've decided to take my business somewhere else after being treated like that.
Suspicious purchase
I tried to purchase something from this shop but it turned out to be a complete scam! I used my parent's card to buy a really nice shirt on the internet, but I never received a confirmation email. I waited patiently for it to arrive, but unfortunately, it never did. So I decided to send them an email, and after some time, I finally received a message confirming my order. I was thrilled! However, the very next day, I received another email saying that my order had been canceled. What a disappointment! And to make matters worse, I still haven't been refunded. It's just not fair!
T-shirt, Jeans, and Shoes
The delivery service from this store has been terrible. I ordered a few items a couple of weeks ago and they still haven't arrived. It's really frustrating that the company isn't communicating properly - all I'm getting are automated emails that don't help at all. It's pretty funny that they're asking if I still like them after all this! I think I'll steer clear of shopping here in the future and go for a more reliable option like Hollister.
Long coat purchase
I recently bought a long coat and I must say, I am really disappointed with the quality. The coat is made of mohair wool and it looks terrible. It's not just ugly but also badly made. The customer service was just as bad. When I tried to sort it out at the store, they insisted on having the receipt, which I had unfortunately lost. Even with proof of purchase, they refused to help me. This whole experience has left me feeling frustrated and disappointed. Pull & Bear has definitely lost a loyal customer in me. I won't be recommending this store to anyone, as their products and service standards are really low.
Online purchase experience
I've just had the worst experience with an online purchase recently. The website looks dodgy, and on top of that, the promotional code they gave me didn't even work. I paid for my order, but no confirmation email came through. When I asked about it, they just said to wait for the refund. It's been a nightmare, to be honest.
Various clothes for Christmas gifts
Buyer beware - Pull and Bear do not offer longer exchange periods to allow for Christmas gift purchases. I have been left with unwanted clothes and not been offered any way forward! Even a credit note would have sufficed.
Very disappointing.I am very pleased ! Super fast and free shipping. Clothes at good price and quality.I would buy again from them!
Review with most votes
Loved the T-shirts!
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