We Vibe Reviews

: 22
73% Would buy here again

Most relevant positive review

  2024-04-18
Vibrator Replacement
I have to admit, I was really pleased with the customer service I got when my product stopped wor...Read on
J. Johnson

Most relevant negative review

  2024-05-04
High-end product
I recently bought a high-end product from your website, hoping for an easy ordering and delivery ...Read on
hannah

Review with most votes

  2023-12-20
Sync 2 purchased for Christmas
I bought the Sync 2 from the store recently but had some problems with charging it. I tried a few...Read on
Patricia Cooper

Reviews (22)

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    Best

    For years now, I have been all alone and I needed sex because I got separated with my husband. So I decided to surf the internet for sex toys that I can use to improvise. I search for online sex toys store where I could make order. Luckily for me, I found products of We Vibe. Immediately, I placed orders for a vibrator.

    And boom, it was delivered to me two days after the purchase. Without wasting time, I unwrapped the package and got it inserted slow and easy into my pussy. It feels awesome. I am so happy with this this purchase from We Vibe.

    And I am giving you a four star because the vibrator controls are tricky.i would recommend them to other people. If you are interested in getting lingeries that can help boost romance with your partner, you could check out We Vibe.


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    Best

    For years now, I have been all alone and I needed sex because I got separated with my husband. So I decided to surf the internet for sex toys that I can use to improvise. I search for online sex toys store where I could make order. Luckily for me, I found products of We Vibe. Immediately, I placed orders for a vibrator.

    And boom, it was delivered to me two days after the purchase. Without wasting time, I unwrapped the package and got it inserted slow and easy into my pussy. It feels awesome. I am so happy with this this purchase from We Vibe.

    And I am giving you a four star because the vibrator controls are tricky.i would recommend them to other people. If you are interested in getting lingeries that can help boost romance with your partner, you could check out We Vibe.


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    Sync 2 purchased for Christmas, then upgraded to Jive

    I bought the Sync 2 from the store recently but had some problems with charging it. I tried a few times to fix it but no luck, so I swapped it for the Jive instead. However, I ran into issues with the app not working properly. Feeling annoyed and like I was ready to throw in the towel, I got in touch with the customer service team. I thought it might take ages for them to reply, but to my surprise, they got back to me within just one day. The help and support they gave me were really top-notch and made a huge difference in sorting out my problems. It was great to see such fantastic customer service in action.


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    Purchased a fun toy

    I got this cool toy, it was amazing when I first got it! But now, for some reason, it keeps saying my friend is offline even after we tried fixing it. It's really irritating because I got it to use with them and now it's not doing what it's supposed to. The toy itself is nice and sleek, but what's the point if it's not working properly? I tried reaching out to get some help, but now I'm not sure if they'll even bother replying after seeing other people's comments.


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    Faulty Moxy

    I just got a new Moxy and I was really looking forward to getting it. But when it finally arrived, I was really disappointed to see that it wasn't working properly. I charged it for more than 10 hours but the light didn't flash to show that it was fully charged. And when I unplugged it, there was no sign of life - no lights, no movement, just nothing. I tried to turn it on several times but it just wouldn't work. As someone who was buying from them for the first time, I felt really disappointed and frustrated with this whole situation. I really hope to find a solution soon.


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    High-end product

    I recently bought a high-end product from your website, hoping for an easy ordering and delivery process. Unfortunately, I was really fed up with the service I got. I ordered the product on a Friday, expecting it to arrive in 1-3 days, but got a message saying it would come on Saturday. However, to my disappointment, it didn't show up as promised. The same thing happened on Monday and Tuesday, with no sign of the product. The delivery company had no new info for me, and I didn't receive any responses to my emails to your customer service team. This lack of communication and failure to keep delivery promises is not on, especially considering the large amount of money I spent on the product.


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    Warranty claim assistance

    I had to get in touch with customer service about an issue with my product's warranty not too long ago. The service was great, they sorted out the problem quickly and effectively with no trouble at all. I was really impressed by how professional they were and how fast they helped me. I gave them my receipt and they fixed the issue right away. I'd absolutely suggest their services to anyone who needs help with their products. Well done!


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    Customer service experience

    I had a great experience with the customer service team recently, they really went above and beyond. Everyone is different and not all products suit everyone, but the team helped me find the perfect product for both me and my partner. Their help was really useful and I'm grateful for how hard they worked to make sure I was happy. The products at the store are top-notch, but it was the outstanding service that really impressed me.


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    Recent purchase and replacement order

    I recently bought something and it got lost during delivery, which was a bit frustrating. But I gotta say, the customer service team really came through. The person I chatted with was so nice and not only did they sort out a replacement order right away, but it arrived super quickly. And to top it off, they even threw in a freebie! I was really impressed with how quickly they fixed the issue and how much they seemed to care.


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    Remote connectivity issues

    My partner and I, we both know quite a bit about IT, but we couldn't figure out how to connect remotely with this product. It didn't even ask for audio or phone permissions, which makes me think the company knows there are problems with the connection. From what we've seen and read in other reviews, it looks like partners are always getting stuck in pending or offline mode.


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    We Vibe product for long-distance fun

    The product we bought for some long-distance fun ended up being a letdown because of its rubbish Bluetooth connection. My girlfriend had to go to the extreme of putting her phone inside her vagina along with the toy just to keep it linked up. It was annoying and definitely not what we had in mind when we bought it.


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    Sync and Touch purchase

    I treated myself to the Sync and Touch models from this brand, expecting excitement. However, they both stopped working as soon as their 2-year warranty ran out. I was really let down. When I reached out to customer service, they didn't offer much help and didn't seem very interested in fixing the issue. Take my advice, find another high-end brand for your toys to avoid the same hassle.


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    Vibrator Replacement

    I have to admit, I was really pleased with the customer service I got when my product stopped working after just a year. Even though it was out of warranty, they replaced it without any problems. I got in touch with customer service to let them know what happened, and they were quick to respond by sending me a new product as a goodwill gesture. It was honestly so impressive.


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    Bluetooth vibrator for long distance fun

    I bought a Bluetooth vibrator from this company hoping to have some fun with my partner while apart. But, I was really let down by how poorly it worked. The device would lose connection as soon as it went just 15 feet away from my phone, so it was pretty much useless. I was even more annoyed because I paid a lot for it. To make matters worse, when I tried to get help from customer support, they just ignored my email. I feel so let down and ignored. All in all, this was a total waste of money and time. I'd recommend avoiding this product to anyone.


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    We Vibe product

    I purchased this product and I really love it! It's fantastic and really fun to use. But, when I had to return an item, I had a really bad time with their customer service. I sent numerous emails and filled out their return form on their website, but I never got a reply. It was so annoying! I just wanted to return something and get my money back, but it felt like a struggle with their poor communication. In the end, I had to buy their products from somewhere else so I could enjoy them without any customer service problems.


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    Damaged we vibe

    Our vibrator got damaged because my wife and I got a bit carried away. The rubber around the charging magnet was torn, so the charger wouldn't work. I got in touch with customer support and they replaced it after I sent some pictures and the receipt. So grateful! We'll stick with their products for sure.


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    Charger replacement

    Well, our product charger gave up the ghost after only a year, which was a real pain. But when we got in touch with the company, they sorted us out with a replacement right away, no charge! I was really impressed by how quick and helpful they were. It's rare to come across a company that actually backs up their products like that. Big shout out to the We Vibe team!


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    Smart sex toys

    The smart sex toys were amazing when we first got them, adding a whole new level of excitement and connection between my partner and me. But since the latest app update, things have gone downhill. The app keeps saying we're offline, so we can't control each other's toys or use the chat function. We reached out to customer service, but they weren't very helpful, just asking for pointless information about our phones and app updates. It's a shame that something meant to bring us closer together has turned into a source of frustration.


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    Bluetooth connectivity issues

    I bought this product with Bluetooth capabilities not long ago, but I'm having some trouble with connecting it. I've tried a few times, but no luck. I sent an email to customer service for help, but they haven't got back to me yet.


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