Winstons Beds28 reviews
This score is based on 28 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Mattress purchase to help with back pain
I was having some trouble finding a good mattress to help with my back pain, but then I saw they were offering a 60-night trial, so I thought I'd give it a go. I had a chat with a really nice guy called Reese, he was so helpful and recommended the ADERLEY mattress to me. I'm really pleased I took his advice because this mattress has made a huge difference for me. The quality is amazing and it feels like I'm sleeping on a cloud. Big thanks to the company, I would definitely recommend them to anyone in need of a new mattress!
Mattress bought for back pain
Oh my gosh, getting a new mattress is such a headache, but then I stumbled upon this shop and it was just fantastic. They didn't try to rush me, and they gave me all the details I needed before making a decision. The customer service was top-notch, and the mattress has truly made a huge difference for my back pain. I would definitely recommend it!
Natural hand-made mattress
We came across this company when we were looking for natural hand-made mattresses online, and we're so pleased that we decided to go with them. Right from our first inquiry, the people at this company have given us amazing customer service. They were fast to respond to all our queries, gave us thoughtful and useful answers, and gave us great advice all the way through. Reese and the team have really gone the extra mile to make sure we're happy.
King-size Alderley mattress
I decided to go for the Alderley mattress after Reece gave me some really good advice, without trying to upsell me. When I first tried the mattress, it felt a bit firm, but over the 60-day trial period, it has become incredibly comfortable. Now, I struggle to get out of bed in the morning because it's so comfy. I can even lie on my back without my feet crossing, which is a game-changer for me. Waking up without any pain or stiffness is amazing. And to top it off, it's cooler than my old memory foam mattress. I'm so grateful to Reece for the excellent service!
Alderley mattress purchase for my parents
I recently bought an Alderley mattress for my parents from this shop. Unfortunately, there was a little mark on the cover of the mattress when it turned up. However, I was really impressed with how quickly and professionally Winstons Beds dealt with the situation. They sorted out a replacement straightaway, and we carried on using the original mattress until the new one arrived. When the replacement was delivered, my parents were absolutely thrilled with how comfy and good quality the mattress was. They even said it was the most comfortable mattress they'd ever slept on. All in all, I highly recommend Winstons Beds for their top-notch mattresses and excellent customer service.
Soft-feel mattress purchase
I bought a really comfy mattress from the shop not long ago, and I'm so happy with my choice. I've had back pain for ages, but now I can honestly say I'm getting a good night's sleep. It's actually softer than I thought it would be, but that's because the store made it clear. I've got no complaints at all and I'm really thankful for the relief it's given me.
Winstons No1 and Mason Bed Set
Love my new mattress and bed. I would only change it for another from Winstons when it wears out.
Iove my new mattress
I just bought a new apartment. I planned to change my mattress. I had wanted to change it before now but could not because of finances. But knowing I could get affordable mattresses in Winston's bed store gave me hope. My former mattress caused a lot of body pains when I woke every morning. I needed to change my mattress. I bought a single-size mattress since I was the only one. I made my orders from Winston's bed store and got them delivered. I love the fillings they are firm and comfortable. I have slept on it for 2 weeks now with no complaint.
About Winstons Beds
It may be hard to believe, but you can solve those horrible little aches and pains you get when you wake up in the mornings by getting a quality mattress. Contrary to popular belief, you don't need a luxurious mattress with unrealistic pricing to get a comfortable and good night's rest. It is not a guarantee that you'll have a quality night of rest just because you got a quality mattress, other external factors can come into play. The mattress just offers you an avenue to sleep a lot happier and better. A great night's sleep "starts" with a great mattress. One of the many places to get natural fillings and the handmade crafted mattress might be Winstons Beds. Reading honest customer reviews of Winstons Beds here is one such way to learn more about the company.
About Winstons Beds
Winstons Beds is a mattress company based in the United Kingdom. The company emphasize their 100 years of bed making experience and aims to provide customers with handcrafted and luxury mattresses. They insist that every mattress is handmade in the United Kingdom using the finest materials and natural fillings to ensure long-lasting quality, comfort and support. They proclaim to be UK's 1st 7-row hand-stitched mattress, which to them is the most comfortable mattress anyone will ever own.
Products and Services of Winstons Beds
The types of mattress available on Winstons Beds are Hybrid, Pocket Spring Mattresses, Latex Mattresses, Pillow Top Mattresses and Natural Mattresses. For beds, there are Divan and Ottoman. Bed sizes available are Single, Small Double, Double, King Size and Super King. Mattress sizes available are 3'0 Single, 4'0 Small Double, 4'6 Double, 5'0 King, 6'0 Super King, King Zip & Link and Super King Zip & Link. They offer free delivery to mainland UK only. Winstons Beds offers a free 5-year bed care plan when a customer purchases any of their mattresses. Their 200-night trial allows customers to make a hassle-free switch if they are not happy with the mattress comfort grade they bought. To make an exchange, the company claims that customers would need to notify the customer service team between 56 and 199 days after the delivery of the mattress. Winstons Beds offers a 30-year guarantee for all mattresses. The guarantee covers mattress case stitching coming apart, faulty workmanship during manufactures, such as holes or fabric flaws, fillings escaping from the product, springs sticking out of the mattress, sagging or sinking (the sagging depth is two inches) and migration or clumping of filling. The guarantee does not cover damage caused by abuse or unexpected wear and tear. “If there is evidence of product abuse, misuse or use other than domestic by you or your household, if any animals have been allowed to sleep or walk on the product, accidental damage, inspecting, cleaning or servicing of the product, any failure to follow our care instructions and deliberate damage or neglect of the product” – claims a statement from the company’s website. Winstons Beds also claims to have a guide section on their website that provide customers with all the support they need to find the perfect mattress and begin their journey to a great night's sleep.
Compliments, Complaints and Tips for Winstons Beds
How comfortable are you sleeping in the mattress you bought from Winstons Beds? Have you used the 200-night trial before? Mind explaining to us how it works? How true is Winstons Beds 30-year guarantee? Do you believe it? Can you recommend the best mattress for me? Share your experience using Winstons Beds. Let's hear your feedback about this mattress company.
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Contact Information
76 King Street
M2 4NH Manchester
United Kingdom
Categories Winstons Beds
Homeware Reviews & Experiences | Online shopping
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Last update: November 2025
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Review with most votes
Iove my new mattress
I just bought a new apartment. I planned to change my mattress. I had wanted to change it before now but could not because of finances. But knowing I could get affordable mattre... Read onBy: Maybelle