All reviews of Stefan
Review about: Great Outdoors Superstore
Didrikson jacket
I recently bought a Didrikson jacket from the store, but it was a bit too big for me. The return process was really easy and straightforward. I sent the jacket back and got my refund quickly. Then I ordered the right size, and I have to say, I'm really happy with how fast the delivery was and the service I received from the store. Overall, I'm a satisfied customer and would definitely recommend this store to others.
Review about: Motoring Assistance
Roadside Assistance Membership
I've never been great at navigating websites, especially when it comes to buying something important like roadside assistance. But I was really pleased with how easy and user-friendly this website was. I'm not the most tech-savvy person, but I found the layout simple and easy to use, which made it a breeze for me to buy what I needed without any hassle.
Review about: Winstons Beds
Firm spring support mattress
I recently bought this really firm spring support mattress from the shop, and I have to say, it's been amazing. The quality is top-notch and it's super comfy to sleep on. I've been getting a good night's sleep without being bothered by my partner tossing and turning. Honestly, it's the best mattress we've ever had. I would definitely suggest it to anyone in need of a comfortable and supportive sleeping setup.
Review about: The Shaving Shack
Razor and shaving cream
I recently purchased some items from the Shaving Shack and I must say, they are absolutely brilliant! I picked up a great razor and some fancy shaving cream that has a lovely floral scent. The quality is top-notch and thankfully, it didn't break the bank. The delivery was surprisingly fast, and the staff were all incredibly friendly. As a bonus, they even included a free gift with my order, which was a lovely touch. I've been recommending this place to all my friends because it really is the best for shaving products!
Review about: 247 Home Rescue
Washing machine repair
I was really frustrated when I had to argue about getting a morning or afternoon slot for my washing machine repair. I mean, who wants to waste the whole day waiting for someone to come fix it? In the end, I managed to get an afternoon slot, but it shouldn't have been so difficult to get a precise time.
Review about: Stress Free Car Rental
Insurance upgrade, car exams, credit card blocking
I thought that upgrading my insurance would make things simpler, but I still had to go through all the regular car checks and deal with my credit card being blocked. In the end, I ended up paying more than necessary for extra protection.
Review about: The Great Wine Co.
First order, Quality wine, Good service, Secure packaging
This was my first time ordering from this company and I have to say, I was really impressed with the quality of the wine I received. The selection they had was top-notch and I liked how carefully they chose their products. The service was great too, they handled my order efficiently and kept me updated throughout. I also appreciated the secure packaging that kept the wine safe during delivery. All in all, it was a brilliant experience and I will definitely be shopping with them again in the future.
Review about: Open Study College
Enrolled for Psychology A Level
I've just signed up to do Psychology A Level and I've got to say, it was a great experience. David, the guy I spoke to, was really helpful and knew his stuff. He asked me lots of questions to make sure the course was right for me, which was nice. His friendly approach made everything simple and easy. I can't wait to get started on my psychology studies, all thanks to the great service from Open Study College and David.
Review about: Travis Perkins
My wood for building project
I ordered wood online and it was an absolute disaster! They didn't even bother to call before dropping it off, I only saw it by chance. And on top of that, 3 out of the 4 pieces were completely wrong! It's so annoying, their customer service is just terrible.
Review about: Daymade
Lottery subscription
I've just started a lottery subscription with Daymade and I must say, I've been really happy with the prizes I've won so far. It's only been a short while, but I've already received some great rewards like a Hotel Chocolat Hamper and free entries. What I really like about this company is that they're doing their bit for the environment. The whole concept of this lottery is really cool and different, giving me more chances to win than any other lottery I've seen. I can't wait for that big win to come my way, but for now, I'm enjoying the excitement of playing and supporting a good cause!
Review about: Caledonian Travel
Arrochar tour review
I was really disappointed with the tour overall. The way they organised the activities, both the planned ones and the optional ones, was pretty poor. The whole thing was a bit confusing for everyone because they didn't make it clear how everything was meant to work. It was annoying not knowing which coach you were supposed to be on, who your driver was going to be, or where you were meant to sit during each trip. On top of that, I found out from other passengers that there were problems with the Harry Potter train experience, with some people having to stand the whole way from Fort William to Mallaig. I think that's just not right and shows that they didn't really think things through properly.
Review about: Gemondo
Beautifully packaged earrings, ethically sourced stones
I recently bought a lovely pair of earrings from Gemondo and I must say, I was really impressed with the service I got. The earrings arrived in a beautiful package, along with a card to confirm their authenticity. What really caught my eye was the fact that Gemondo uses ethically sourced stones, and the certificate even stated where they came from. Their attention to detail is top-notch and really makes them stand out from other companies. The prices were reasonable too, so I would definitely shop with them again in the future. Overall, I'm really happy with my purchase and I would definitely recommend Gemondo to others.
Review about: Skiworld
Cancelled ski holiday refund
It's been eight weeks since my ski trip to Val Thorens got cancelled on the 21st of March, and I still haven't got my refund from Skiworld. I've complained to the CMA and now I'm counting on Barclaycard section 75 to help out. If that doesn't work, I won't think twice about taking them to court. Skiworld, you're not winning any brownie points by hanging onto our cash.
Review about: Essential Photo
Helpful human customer service
It's quite unusual nowadays to have a genuine conversation with an actual human when buying something, especially someone who truly knows their stuff. However, that's exactly what happened when I went to Essential Photo. Keddy was absolutely brilliant, giving me helpful advice and expertise on the product I was looking at. It's great to see that outstanding customer service is still around.
Review about: OddBalls
Comfortable and supportive underwear
I absolutely love these undies! They're so comfy and give me the support I need. I wear them all the time and I can't get enough of how good they feel. The colours are bright and cheery, but I also like that they have plain white ones too.
Review about: Ebuyer
Computer items
I'm a big fan of Ebuyer! I've shopped with them in the past and had a great experience. I recently made another purchase and it was just as good. They have a wide range of computer supplies to choose from, their customer service is superb, and the delivery was super quick (it even arrived two days before expected!).
Review about: Bed Kingdom
Midi sleeper and premium sprung mattress in grey
I've just bought a grey midi sleeper together with a top-notch sprung mattress. The delivery was surprisingly quick, and the items were well packed. The bed is really solid and easy to put together, and the mattress is delightfully thick and very comfy to sleep on.
Review about: geepas
Faulty oven replacement
I had a bit of a problem with my oven, would you believe it, only 16 months after I bought it! Luckily, they didn't have the same model in stock, but Geepas did me a solid by letting me pick out something else worth the same amount for a replacement under warranty. The whole thing went really well, all sorted through email. Gotta give it to them, their customer service was top-notch and they really went out of their way to make sure I was happy.
Review about: CRAFTD LONDON
Necklace purchase
I recently bought this necklace that I absolutely love, but unfortunately, one of the links broke not too long ago. I was a bit hesitant to contact them about getting a replacement, but I was pleasantly surprised by how helpful and friendly the customer service team was. The quality and craftsmanship of the necklace are fantastic, as it hasn't tarnished at all. The fact that it comes with a Lifetime Warranty is a massive bonus too!
Review about: Rheal Superfoods
Balance Tonic, Berry Beauty, and Magic Matcha
I thought I'd give Rheal Superfoods a go because of all the talk on social media about their stuff. I ended up getting three things - Balance Tonic, Berry Beauty, and Magic Matcha. But, after using them for a couple of months, I have to say I'm not as blown away as I expected to be. Berry Beauty actually caused a weird rash on my face, so I had to ditch it. And Magic Matcha didn't do anything for me in terms of promised perks like better focus or energy. So, I won't be buying that again. I'm still holding out hope for the Balance Tonic, but up till now, I haven't noticed any real changes or benefits.
Review about: Sky Parking Services
Parking Service
I had a really good time using the parking service. I just had to make a few small changes, but it wasn't a bother at all. The staff communicated really well, and the driver who helped me was polite and professional the whole time.
Review about: Katie Loxton
Weekend bag with initials
I recently got this lovely weekend bag from my Mum as a Christmas present, and I thought it would be perfect to use as my hospital bag for when my first baby arrives. However, my Mum accidentally put my maiden name initials on the bag instead of my married ones. She got in touch with customer service to explain the mix-up and see if they could help. The team responded quickly and politely, saying they would happily send me a new bag with the right initials at no extra cost. I was really touched by their understanding and eagerness to fix the mistake, especially since it wasn't really their fault. The customer service I received was truly impressive, and I'll definitely be buying from them again in the future.
Review about: Blue Tomato
Thrasher shirt purchase with defects
I bought a Thrasher shirt from Blue Tomato for my holiday and it had a few issues, but I didn't have time to send it back. The customer service team was great and they gave me a good discount to keep it instead. I was really impressed with how they were willing to do more to make sure I was happy.
Review about: Donald Russell
Meat and fish products
I've been a loyal customer of yours for quite a few years now and I've always been really impressed with the quality of the meat and fish I've bought from you. Your lamb, beef, and pork have always been delicious and top-notch. And your fish is just as tasty and fresh. Even though I've tried other suppliers before, I always find myself coming back to you because of your consistently high quality.
Review about: Olivers Baby Care
Maxi cosi familyfix pro base
I bought the Maxi Cosi familyfix pro base from this company, but it was faulty. When I tried to return it, the customer service was really bad. They wouldn't give me a free return or refund my money. Just a heads up, their customer service isn't great, so be cautious when buying from them.
Review about: You Garden
Plant purchase
It's such a relief to come across a company that actually gets back to you quickly when you place an order or have a question, isn't it? And the fact that they also give discounts is a nice bonus. We just got our first plant from them and it came right on time and in really good condition. Big thanks for the excellent service!
Review about: Doctor-4-U
Efficient service
The service I received at Doctor-4-U was absolutely fantastic. I would definitely recommend it to anyone in need of a trustworthy and quick online pharmacy. My order arrived within just 2 days of placing it, which really surprised me in a good way. Overall, I'm extremely happy with how everything went and I will definitely be coming back as a customer in the future.
Review about: PlayMoreGolf
Membership inquiry
I asked about their membership and was really pleased to find out that you don't need a typical golf club membership. Another golfer I met on the course suggested PlayMoreGolf, so I thought I'd give it a go. I got all my questions answered quickly when I got in touch, and signing up was really easy. It's a great way to play more golf without breaking the bank, and you can use your points to bring friends along and play at different courses. Everything's been going well so far - can't wait to get out on the golf course more often!
Review about: Manutan
Lab work chairs
I bought some Lab work chairs from this company and they were even better than I expected. They came earlier than expected and were exactly as described - strong and comfy with loads of ways to adjust them. Although I found some of the seat adjustments a bit confusing at first, the controls were easy to access and could be tucked away when not needed.
Review about: Rachel Galley
Beautiful item, wrong size
I got the item pretty quickly, and it's really nice, but I picked the wrong size, unfortunately. I've been trying to get in touch with the customer service team about sending it back, but I haven't heard back from them yet. Could anyone confirm if the email on the 'contact us' page is the right one to use for returns? I want to get this sorted before I think about ordering anything else.
Review about: Currys PC World
Free next day delivery
Absolutely, I got my thing delivered for free the next day, which was brilliant. The cost wasn't anything to shout about, but I chose to buy from a trustworthy seller just in case there were any issues. Sadly, when my item arrived, the box it came in was torn, which was a bit of a letdown. I let them know about it and they said they would inform the delivery service. Apart from that, I was mostly pleased with how everything turned out.
Review about: Findmypast
Family tree research
I've been looking into my family tree for a while now, and I have to say that Findmypast has done a great job of keeping all my research safe and sound, even when I haven't been active for a while. It's nice to know that all my efforts and discoveries are always there on the site. Thanks, Findmypast!
Review about: Holiday Gems
Flights changed, helpful staff member
Our flights got changed without us knowing, which was a bit of a bummer! We were so stressed about our holiday plans, but luckily we got in touch with this really lovely lady who was a huge help. She arranged new flights for us and even made sure we could sit together on the plane. It felt like a little miracle!
Review about: FragranceX
Happy Heart fragrance
I recently ordered the Happy Heart fragrance from this website, and I had a really bad experience. The package never arrived, and when I tried to get in touch with customer service, they weren't very helpful. I showed them all the proof of my purchase and our conversations, but they still wouldn't admit fault for the missing package. It's been super frustrating and I'm really let down by FragranceX.
Review about: Farfetch
Graduation gift
The range of choices on the website is really great, and the option to pay in installments is a big bonus, especially at this time of year when finding the ideal gift is essential. I really like how easy it is to use the website and the variety of items available. However, I do feel that the packaging could be more elegant and luxurious to complement the high-quality products being bought. At the moment, it seems a little plain and I think it could be upgraded to make the unwrapping experience even better for customers.
Review about: Spirits Kiosk
Laphroaig Lore bottle
I recently bought a bottle of Laphroaig Lore as a Christmas present for my husband. Ordering it was easy, and it arrived pretty quickly. It was nicely packed, so it got to us in perfect condition. What's more, it was cheaper than other places, saving me more than ten quid. I'll definitely shop here again! As for the Laphroaig Lore itself, it's as good as they say - rich and complex, perfect for storytelling. My husband loved it, and so did I. Cheers!
Review about: Always Personal
Personalised gifts
I came across this website when I was looking for some special gifts to help me through a tough time after losing a family member. They had a great range of personalised items and I managed to find just what I wanted. I was really impressed by the quality of the products, especially considering how affordable they were. The speedy delivery was a nice bonus, and I was so happy with my first order that I ended up making a second one only a week later. I would definitely recommend this website to anyone in search of unique and high-quality gifts.
Review about: LN-CC
New clothes
I absolutely adore shopping on the LN-CC website - they have such a fantastic selection of clothes to pick from. I always find myself wanting to go back for more, it's like a fashion lover's dream come true. The delivery was decent too, couldn't really fault it.
Review about: mSpy
Quick Buy
I was a bit unsure about trying out this service because of some bad reviews, but I thought I'd give it a go anyway. Turns out, it wasn't a great idea. The customer service was really unprofessional and took ages to get back to me. Plus, I just couldn't get the product to work right. In the end, I found a better option on Instagram with a different provider. They sorted everything out for me, including stuff like WhatsApp and other messaging apps. You should definitely get in touch with them instead, they're much better.
Review about: Myla
Luxurious items order
I was really disappointed with their lack of class and customer service. They didn't communicate well about delays and refunds, and didn't even apologise for the inconveniences they caused. It was a frustrating experience all round.
Review about: DQT
Pink polka dot tie and pocket square purchase
I was really pleased when I came across this website while looking for a pink polka dot tie and pocket square. I wasn't sure at first because the prices were so low, but I decided to go ahead and order anyway. I was so happy when the items arrived the next morning at 11 am and they were even better than I expected in terms of quality and colour. I was really impressed with what I got. I think I've found a gem with this website and I'll definitely be coming back to buy more in the future.
Review about: Rebecca Rhoades
Dress purchase
I absolutely loved the dress I bought from this company. At first, I was a bit worried because of some bad reviews I saw online, but the customer service I received was brilliant, so I'm really happy I went ahead with the purchase. I got in touch to ask about specific measurements before ordering, and the reply I got was quick and helpful. I knew the dress would be made to order, so I expected to wait about 2 weeks. When there was a small delay because of fabric availability, they let me know straight away and even sent a fabric sample to help me choose accessories. The dress arrived a few days later, and it was definitely worth the wait. The craftsmanship and tailoring were spot on, and it fit perfectly. I'm so pleased with my purchase and will definitely be shopping with them again. Don't be put off by the negative reviews, my experience was like getting custom-made clothes and supporting local businesses.
Review about: Bernardelli Store
Excellent product
I absolutely loved the product I bought! It arrived so fast and the packaging was just gorgeous. I would definitely recommend it to everyone.
Review about: WildBounds
Chrome bag purchase
I was really nervous about trying out a new place to buy stuff from, but I'm so happy I took the plunge! I managed to grab myself this awesome bag that I've had my eye on for ages, and it was on sale too. It arrived really quickly, which was a nice surprise. The prices were great, and they kept me in the loop the whole way through. They even gave me contact details in case I needed any help. I'll definitely be shopping here again!
Review about: Zaful
shoes, wrong size, return, refund, customer service
I had a really good experience with my recent order from this online shop. I made a mistake and ordered shoes in the wrong size. When I asked for a return and replacement, they didn't have the right size available, which was a shame. But the customer service was top-notch! The person I spoke to, Hossam, was really helpful and got back to me quickly. He promised a full refund in 7-14 days.
Review about: Keith Prowse
Food quality excellent, Drinks plentiful, Slow service
The food at the event looked great, and there were loads of different drinks available. However, the service was really slow, which kinda ruined things for us. The waitress took ages, over 25 minutes, to bring us our starter, and it was a letdown. I was treating a friend to this event, and the slow service made it hard to enjoy the tennis we came to see, instead, we were just waiting around for food.
Review about: Health4All Supplements
Supplements purchase
I've been shopping at this supplements store for about a year and I have to say, it's been a great experience. They have a really good selection of supplements at prices that are hard to beat, and I like that they give lots of info about each product. What's more, their delivery is really fast, which is a bonus. Overall, I'd definitely recommend this store to anyone wanting good supplements at reasonable prices.
Review about: TransferGo
Quick refund processing
I was really pleased with how professional they were when dealing with my refund. The way they paid attention to all the details and got back to me quickly was really great. I put in my request and in less than a day, they had sorted out my refund and put the money back in my account. I think their efficiency and level of service is really impressive and other companies should take note.
Review about: GSF Car Parts
Split parcel delivery
I've just bought something from here, but the parcel landed in two bits which was a bit surprising. They didn't let me know about this split delivery, so the second bit got missed, causing some delays and hassle. Also, the info on the website wasn't very clear about how many items were in each part. Like, I got two boxes of brake pads but didn't realise each box had four brake pads inside. It got a bit confusing and uncertain for me. On the whole, things didn't go as smoothly as I expected.
Review about: WoolOvers
High quality clothing, trustworthy service, clear communications
The clothes I bought from that company were really good quality, just like they said they would be, and they fitted me perfectly. The customer service I got was top-notch, they were honest and kept me informed the whole time I was placing my order. I'm really pleased I found this company and I will definitely be shopping with them again.
Review about: Gladiator PC
Custom PC build
I've had a great experience with this company. When I ordered my custom PC, I chose faster delivery and was surprised when they said I had spent too much on some components. Instead of just giving me a refund, they took the time to adjust my build to make the most of the money I had already spent. The staff were very knowledgeable and helped me choose a PC that suited my needs perfectly, without any unnecessary extras. The build quality was excellent, with neat cable management and a PC that worked perfectly from the start. Even the new PC had a nice smell. Despite changing components and going for express build, the team still delivered within the promised timeframe. I am really impressed by their dedication to excellence and making sure customers are happy.
Review about: Aosom
Folding table and chairs set
To be honest, I was a bit unsure about buying furniture online, but I decided to give this folding table and chairs set a go, and I must say, I'm really pleased with it. The quality is better than I expected and the seats are surprisingly comfortable too. Another great thing is the space-saving design for storage when not in use. Overall, I'm very satisfied with my purchase and would definitely suggest it to anyone in need of a practical and budget-friendly dining set.
Review about: ASDA Tyres
asda tyres
On 01/11/2022 I've ordered 2 Bridgestone tyres (aASD2211364345). I went to Strood Elite Garages on 03/11/2022 to have the two tyres fitted and after the fitting I pointed to the garage staff that one tyre was Firestone instead of Bridgestone. The staff members acted like they didn’t notice the difference between my order and the fitted tyres. They’ve blamed it on asda tyres saying the wrong tyres were sent to them in the first place. I’ve asked the garage staff to refit my old tyres as the order was for two Bridgestones, but I was told that’s not necessary as all I need to do is call asda tyres and they will send out the right tyre for replacement.
Here where it all gets frustrating: asda tyres called the garage to ask about the tyres and the garage staff advised I was happy with the wrong tyres! That's obviously a big lie. Why would I ask for a written of wrong tyres fitted in the first place if I would be ok with the wrong tyres?
Asda tyres doesn't take responsability for sending the wrong tyres to the garage. The garage is lying about me accepting the wrong tyres and in the end I didn't get the tyres I paid for!
The lowest customer service you'll ever get is from asda tyres. Save yourself the trouble and frustration. Avoid asda tyres!