All reviews of A. Fox
Review about: Jura Watches
Excellent customer service
I've got to say, I had a brilliant experience with the customer service team at this online watch shop. I had a question about delivery, and they got back to me straight away with a fix. I was really impressed by how quick and helpful they were, and I wouldn't think twice about using them again. I definitely recommend this shop to anyone who wants great customer service and a smooth shopping process. Thanks a lot for all your help!
Review about: Fable England
Scarf as a birthday gift
I bought a scarf as a gift from this company for a birthday, but there was a problem with the couriers finding my address, so the parcel was delayed. I was really pleased with the customer service I got though. They sorted it out by sending another scarf through overnight delivery just in time for the party. I was really impressed by how quickly and efficiently they dealt with the problem. Thanks for making sure I got the gift on time.
Review about: Grape Tree
Detox Tea and Superfood Capsules
I was really disappointed with my recent purchase as a customer at Grape Tree. On their website, it clearly says that delivery is free for all UK Mainland orders over a certain amount, which my order met. But when I went to check out, I was shocked to see an extra £8.99 delivery charge. When I contacted customer service, they said I live in a remote area, even though I'm in mainland Southern Scotland. It was frustrating to be charged for delivery when the website said it would be free for my order. Overall, I felt like I had been misled and tricked by their inconsistent delivery policy.
Review about: Abelini
Beautiful ring, timely delivery
The ring I bought was absolutely gorgeous and arrived exactly when it was supposed to. The people at the company were fantastic at updating me and quickly replying to all my questions. I am so pleased with my purchase!
Review about: John Henric
Tight pants
The trousers I got were so tight, I tried to send them back but I was told I had to fork out €13 for the delivery! That's so annoying, why should I have to pay extra just because the trousers didn't fit right?