All reviews of Adelle
Review about: Green Motion
Like an helping extra hand
I needed a big van to help me move my things to my new neighborhood, but the ones I knew were all occupied and could not help out. I usually hear of the name green vans and cars around but u didn't know which company was that. I figured it was the nickname of a company and I wanted to find out. I got to know that the name was Green Motion Car and Van that deals with the rentage of green cars and vans specifically for people who need them. The interesting parts were that you get to decide the kind of car or van you want, the pickup date and the drop-off date as well as the driver's age and the time you'll find convenient for you. Their quotes are ones you can easily blend with. Need I mention that they please you thoroughly so you won't find any complaints with them.
Review about: Charles Bentley
parasol
Still no arrived cant get through to there office using cv19 as a excuse completely worst company ive ever had dealings with
Review about: Charles Bentley
Garden sofa set
Ordered a garden sofa set on 25th March - confirmation email said we would have notification of dispatch, but this was not the case. Item delivered (unexpectedly) on 30th March, but when we assembled it we discovered it was damaged. Pictures taken and email sent to customer services on 31st as cannot see a phone number to contact. Received an automated email reply saying they would be in touch within 72h, but this has not been the happened. Have emailed since, but still no reply from them.
Hoping that leaving a review here will open up some communication as we have paid a lot of money for defective goods and so far we have had no response from Charles Bentley.Good afternoon, I apologise for the delay in this response, and delay in any response from our customer services team. I am hoping that this has now been rectified, but if you could please provide your ticket number, I can get this looked into even further.
kind regards
cbcsReview about: Charles Bentley
Lovely
I love doing gardening and or that i need right equipment. thanks to buydrircet , i can get everything without wasting my time on searching things and also the budget-breaking prices. the item they sell are very best in quality and also it stay for longer period of time.
Thank you for writing such a lovely review, I apologise for our delay in seeing this, but we hope you are still enjoying your item!
Kind regards
CBCSReview about: Charles Bentley
Clothes rack
Arrived so late i had actually cancelled it but they delived and left in my garden. Poor quality, damaged and zero customer service. Awful, never again
Good afternoon, I am sorry to hear of the issues you have had using our service. When cancelling an item, if it has already been dispatched, we are not always able to get this recalled prior to delivery attempt. If you are able to provide your ticket number, I can look into this for you.
Kind regards CBCSReview about: Charles Bentley
3 burner BBQ
Arrived quickly but the quality of the items wasn’t what I hoped for and instructions were terrible. In the end the door didn’t fit the frame so it couldn’t be put together. There no call centre and no live chat, pretty much no customer services unless you want to wait 5 days for someone to help you out. I lost patience with them so ordered a refund which took 3 weeks. Don’t be fooled by what you see on their website.
Good afternoon - I am sorry to hear of the issues you have had, we do have a live chat on our website and a customer service contact number. There are not always agents available on the chat, but it sends an email to our team in which gets picked up by the team almost instantly.
Kind regards CBCS.
I am sorry for the issues you had during this time. All couriers during Covid have been having issues, driver shortages etc which causes a knock on affect for us in the Customer Service team, I am sorry you do not find this acceptable, and I hope this was resolved quickly.
kind regards CBCS