All reviews of Dee
Review about: Beelivery
Food
Ordered of this website. They charge delivery and additional charges which is fine. When I received my item they had charged me 3 times the value of item. I contacted them and they said it was because it took 1 hour but from me placing order to delivery it was 11 minutes so tripling the cost was unjustified. RIP OFF
order 1110652
2 driversaccepted then cancelled after keeping me waiting for delivery I am thoroughly disgusted happens too often can no longer depend on BeedeliveryI had a driver call me saying that he didn't have enough money/ credit to buy the wine I wanted. Obviously you pay almost double for drinks, add delivery and service. So I paid £18 for a bottle of wine but for the charge of £25 he didn't have enough to buy it. I had to give him cash on delivery as beelivery only gave him £10 for the wine.
Dee, I've reported this to Beelivery. The app doesn't work that way, a driver isn't "given" money, they send a picture of the receipt & Beelivery send a payment to their bank for that amount + the driver's fee. Under no circumstances should customers be giving drivers cash (unless as a tip, of course). I would suggest you contact Beelivery (info@beelivery.com) with the order number so they can investigate your driver.
I ordered the order was cancelled by beelivery no refund
Maura, you will receive a refund, the time it takes will be dictated by your bank. Will you be coming back to comment when you do ? ????
Review about: Zest Beauty
make up brushes
BEWARE. DISGRACEFUL SERVICE Ordered product in June and 2 months later still not received despite chasing and company saying its being dealt with. What a lie. Asked for refund and had to chase that three times over course of 6 weeks. Email received saying refund sent. But guess what ...Bullshit. nothing received!!! Almost 5 months later and still not resolved. The fact that a customer can't even speak to anyone probably says it all. Zest doesn't even deserve one star! Wish I'd read reviews. BEWARE DO NOT USE ZEST BEAUTY.
Hi I got the bank and the solicitor to get on to them and I got the refund within 2 working days . Because it was a 6 weeks with no product it was viewed as false advertising . Worst company I ever dealt - potentially if you quote that in your emails you may get some where .
Please join us in reporting this company to the police at actionfraud I would send the link but it’s not possible on here
Review about: Gardening Express
Exochorda macrantha The Bride
Order this shrub, which cost £15.95 and all I received was a bent twig. I raised a complaint which was closed, without my agreement, they said the bent twig was alive so no cause to complain. I wish I could upload a photo of the plant as it would give everyone a good laugh. Goodbye Gardening Express, from a good customer.
ordered and paid near £ 400.00 months ago.. no delivery... no response to email or complaiNTS.. GOING TO SMALL CLAIMS COURT NOW TO RETRIEVE MY HARD EARNED CASH... NHS KEYWORKER
Just contact your bank and you can still get your money back under the 90 day money back guarantee if you have not received the goods after 14 days. They have been holding customers money since 2019.
You will also see that Chris Bonnet the owner of Gardening Express wrote an article in Horticulture Week during lock down on how he didn't think nurseries should re-ope, well that's not surprising, he was buying all the stock they couldn't sell as they were closed and he was re-selling it online, dead or alive. I can't paste the link here but search ' Opinion: Gardening Express's Chris Bonnett opposes garden centre opening during coronavirus crisis '
So he rallied to keep nurseries closed (and for people presumably to lose their jobs and their companies due to Covid) so he could buy their cheap plants when they were desperate for money, and sell them on at a profit to people who couldn't buy from face to face nurseries. He took on too much, couldn't fulfil orders, didn't stop taking orders no matter what, just kept taking the money and delivering some dead plants to some customers. Others got nothing, or an odd twig, nobody got refunds, he got a whole load of cash, and other honest nurseries lost their businesses. He is now nowhere to be seen, offices closed, chat lines closed, Facebook account as dead as his plants, and is STILL taking money online... He must be abroad or surely he would have been arrested by now if he was doing this in the UK?Yet now here is months later re-opening his own garden centre (after others have gone bankrupt and closed due to his profiteering) Karma will get this company soon. Dispicable.
Omg worst Co. In world!!! Stole my money seriously. 4 months no plants no refund. No contact no or email or chat or address. I think this is an offshore scam. If it isn't they will refund the thousands who have paid for dead dying or no plants since Feb. No good ignoring all those people and hoping they will go away. No way to contact GE at all. What does that say? But I know they spend time looking at reviews rather than sorting out problems. GE if u r reading this have some morals and refund customers whose money you have stolen. You are terrible. Terrible. Can you sleep at night????
oh yes I think they can sleep at night. If they couldn't they wouldn't have been behaving like this for years, they have always been scammers, they just got the opportunity to do it ten fold with Covid. Pure exploitation
My ticket has been deleted again, without giving me a refund, I will open a new one and keep doing so until I get a refund. I ordered in April, when delivery times were stated on my invoice 3-5 days, several weeks later I asked for a refund, as I'd bought plants elsewhere then, they then tried to deliver them after ignoring all 12 of my messages insisting on a refund. I sent the plants back before they even reached me as I had contacted them weeks before to cancel and ask for a refund. Then sent more messages. Still being ignored, still no refund. I think what they are doing is focusing on trying to get their current orders better, so they get some good feedback, and can filter them and post the good ones on review sites (trustpilot). But in doing so they are ignoring the hundreds, maybe even thousands, of customers form the past 4 months who have still not had any contact or any refunds. They are just hoping eventually we will go away and they won't have to refund us - their hope is we give up and go away - I won't go away until I have my refund. GE, rather than concentrating on NEW business why not sort out your existing customers first? If more people posted reviews saying that they had been given refunds, then the potential new customers may feel more inclined to take a chance. Your attitude is full of short-termism. We don't want to know on your website that you are 'ready for a second wave' we care about you sorting out the chaos from the first wave, and the total exploitation of COVID that your company displayed during that time. Take off your blinkers, stop taking new orders and sort out the thousands of customers still very unhappy, once you have done THAT then maybe you can focus on getting new customers and your reviews will improve genuinely - you are your own worst enemy. I have started a charge back and gone to small claims. I have been asked for evidence and luckily I saved all the ticket info before they deleted them! I wonder if they are deleting tickets so people have no evidence to take to court? My advise would be to copy any comms now for when you need it, like me. To be fair, once I get a refund I will update my reviews saying that, but I must have wasted days and days of time on this over the past 6 months. It's like dealing with a company in a 1950s developing country where there are just no rules and everybody can get away with corruption and just doing what they like!
I see on Facebook that Bonnett's Gardening Village is planning to reopen in the next week. I think the only way I am ever going to get my money back is to go over there in person, which I WILL do. They give me no choice. I would like to meet Mr Bonnett face to face and tell him exactly what I think. I will also be charging for my time and petrol. I'd suggest others do the same, they leave us no choice as they refuse to communicate in any other way.
Well thank goodness I don't have to traipse all the way to Essex for a refund. I got my refund yesterday after 4 months of trying, plus interest. Horah!! Now I can let this horrible experience go. good luck to others in getting refund, maybe they are getting around to them now and things may improve in future..
I experienced the same treatment so I decided to do a chargeback via my credit card. It has taken them a few months to deal with my claim but I finally got my money back. Please submit a chargeback claim via your credit card and hopefully if enough people are given their money back this despicable company will start to feel it where it hurts and stop treating their customers with such contempt.
I’m a very downhearted time poor and cash strapped single Mum. Ordered the perfect gift from my mother in law’s birthday. The internet picture looked perfect. Gutted I didn’t check everyone’s shocking reviews first. £31 gone! The item did arrive to the wrong address which was just as well as I received it not my mother in law. The plant was totally ruined having been rolled around in a box 5x too big. It looked like it had been in a washing machine. V v sad, frustrated and angry. Needless to say no response to my complaint or emails.
Bought about 85 hedging plants which were reduces if bought in lots of twelve. After placing the order I saw that if I bought the same quantity in lots of 80 it would be half price. I had an online chat and they agreed to a refund the difference. The plants arrived today and they are excellent. I have absolutely no complaints.
Review about: Gardening Express
Exochorda macrantha The Bride
Order this shrub, which cost £15.95 and all I received was a bent twig. I raised a complaint which was closed, without my agreement, they said the bent twig was alive so no cause to complain. I wish I could upload a photo of the plant as it would give everyone a good laugh. Goodbye Gardening Express, from a good customer.
ordered and paid near £ 400.00 months ago.. no delivery... no response to email or complaiNTS.. GOING TO SMALL CLAIMS COURT NOW TO RETRIEVE MY HARD EARNED CASH... NHS KEYWORKER
Just contact your bank and you can still get your money back under the 90 day money back guarantee if you have not received the goods after 14 days. They have been holding customers money since 2019.
You will also see that Chris Bonnet the owner of Gardening Express wrote an article in Horticulture Week during lock down on how he didn't think nurseries should re-ope, well that's not surprising, he was buying all the stock they couldn't sell as they were closed and he was re-selling it online, dead or alive. I can't paste the link here but search ' Opinion: Gardening Express's Chris Bonnett opposes garden centre opening during coronavirus crisis '
So he rallied to keep nurseries closed (and for people presumably to lose their jobs and their companies due to Covid) so he could buy their cheap plants when they were desperate for money, and sell them on at a profit to people who couldn't buy from face to face nurseries. He took on too much, couldn't fulfil orders, didn't stop taking orders no matter what, just kept taking the money and delivering some dead plants to some customers. Others got nothing, or an odd twig, nobody got refunds, he got a whole load of cash, and other honest nurseries lost their businesses. He is now nowhere to be seen, offices closed, chat lines closed, Facebook account as dead as his plants, and is STILL taking money online... He must be abroad or surely he would have been arrested by now if he was doing this in the UK?Yet now here is months later re-opening his own garden centre (after others have gone bankrupt and closed due to his profiteering) Karma will get this company soon. Dispicable.
Omg worst Co. In world!!! Stole my money seriously. 4 months no plants no refund. No contact no or email or chat or address. I think this is an offshore scam. If it isn't they will refund the thousands who have paid for dead dying or no plants since Feb. No good ignoring all those people and hoping they will go away. No way to contact GE at all. What does that say? But I know they spend time looking at reviews rather than sorting out problems. GE if u r reading this have some morals and refund customers whose money you have stolen. You are terrible. Terrible. Can you sleep at night????
oh yes I think they can sleep at night. If they couldn't they wouldn't have been behaving like this for years, they have always been scammers, they just got the opportunity to do it ten fold with Covid. Pure exploitation
My ticket has been deleted again, without giving me a refund, I will open a new one and keep doing so until I get a refund. I ordered in April, when delivery times were stated on my invoice 3-5 days, several weeks later I asked for a refund, as I'd bought plants elsewhere then, they then tried to deliver them after ignoring all 12 of my messages insisting on a refund. I sent the plants back before they even reached me as I had contacted them weeks before to cancel and ask for a refund. Then sent more messages. Still being ignored, still no refund. I think what they are doing is focusing on trying to get their current orders better, so they get some good feedback, and can filter them and post the good ones on review sites (trustpilot). But in doing so they are ignoring the hundreds, maybe even thousands, of customers form the past 4 months who have still not had any contact or any refunds. They are just hoping eventually we will go away and they won't have to refund us - their hope is we give up and go away - I won't go away until I have my refund. GE, rather than concentrating on NEW business why not sort out your existing customers first? If more people posted reviews saying that they had been given refunds, then the potential new customers may feel more inclined to take a chance. Your attitude is full of short-termism. We don't want to know on your website that you are 'ready for a second wave' we care about you sorting out the chaos from the first wave, and the total exploitation of COVID that your company displayed during that time. Take off your blinkers, stop taking new orders and sort out the thousands of customers still very unhappy, once you have done THAT then maybe you can focus on getting new customers and your reviews will improve genuinely - you are your own worst enemy. I have started a charge back and gone to small claims. I have been asked for evidence and luckily I saved all the ticket info before they deleted them! I wonder if they are deleting tickets so people have no evidence to take to court? My advise would be to copy any comms now for when you need it, like me. To be fair, once I get a refund I will update my reviews saying that, but I must have wasted days and days of time on this over the past 6 months. It's like dealing with a company in a 1950s developing country where there are just no rules and everybody can get away with corruption and just doing what they like!
I see on Facebook that Bonnett's Gardening Village is planning to reopen in the next week. I think the only way I am ever going to get my money back is to go over there in person, which I WILL do. They give me no choice. I would like to meet Mr Bonnett face to face and tell him exactly what I think. I will also be charging for my time and petrol. I'd suggest others do the same, they leave us no choice as they refuse to communicate in any other way.
Well thank goodness I don't have to traipse all the way to Essex for a refund. I got my refund yesterday after 4 months of trying, plus interest. Horah!! Now I can let this horrible experience go. good luck to others in getting refund, maybe they are getting around to them now and things may improve in future..
I experienced the same treatment so I decided to do a chargeback via my credit card. It has taken them a few months to deal with my claim but I finally got my money back. Please submit a chargeback claim via your credit card and hopefully if enough people are given their money back this despicable company will start to feel it where it hurts and stop treating their customers with such contempt.
I’m a very downhearted time poor and cash strapped single Mum. Ordered the perfect gift from my mother in law’s birthday. The internet picture looked perfect. Gutted I didn’t check everyone’s shocking reviews first. £31 gone! The item did arrive to the wrong address which was just as well as I received it not my mother in law. The plant was totally ruined having been rolled around in a box 5x too big. It looked like it had been in a washing machine. V v sad, frustrated and angry. Needless to say no response to my complaint or emails.
Bought about 85 hedging plants which were reduces if bought in lots of twelve. After placing the order I saw that if I bought the same quantity in lots of 80 it would be half price. I had an online chat and they agreed to a refund the difference. The plants arrived today and they are excellent. I have absolutely no complaints.
Review about: Gardening Express
Exochorda macrantha The Bride
Order this shrub, which cost £15.95 and all I received was a bent twig. I raised a complaint which was closed, without my agreement, they said the bent twig was alive so no cause to complain. I wish I could upload a photo of the plant as it would give everyone a good laugh. Goodbye Gardening Express, from a good customer.
ordered and paid near £ 400.00 months ago.. no delivery... no response to email or complaiNTS.. GOING TO SMALL CLAIMS COURT NOW TO RETRIEVE MY HARD EARNED CASH... NHS KEYWORKER
Just contact your bank and you can still get your money back under the 90 day money back guarantee if you have not received the goods after 14 days. They have been holding customers money since 2019.
You will also see that Chris Bonnet the owner of Gardening Express wrote an article in Horticulture Week during lock down on how he didn't think nurseries should re-ope, well that's not surprising, he was buying all the stock they couldn't sell as they were closed and he was re-selling it online, dead or alive. I can't paste the link here but search ' Opinion: Gardening Express's Chris Bonnett opposes garden centre opening during coronavirus crisis '
So he rallied to keep nurseries closed (and for people presumably to lose their jobs and their companies due to Covid) so he could buy their cheap plants when they were desperate for money, and sell them on at a profit to people who couldn't buy from face to face nurseries. He took on too much, couldn't fulfil orders, didn't stop taking orders no matter what, just kept taking the money and delivering some dead plants to some customers. Others got nothing, or an odd twig, nobody got refunds, he got a whole load of cash, and other honest nurseries lost their businesses. He is now nowhere to be seen, offices closed, chat lines closed, Facebook account as dead as his plants, and is STILL taking money online... He must be abroad or surely he would have been arrested by now if he was doing this in the UK?Yet now here is months later re-opening his own garden centre (after others have gone bankrupt and closed due to his profiteering) Karma will get this company soon. Dispicable.
Omg worst Co. In world!!! Stole my money seriously. 4 months no plants no refund. No contact no or email or chat or address. I think this is an offshore scam. If it isn't they will refund the thousands who have paid for dead dying or no plants since Feb. No good ignoring all those people and hoping they will go away. No way to contact GE at all. What does that say? But I know they spend time looking at reviews rather than sorting out problems. GE if u r reading this have some morals and refund customers whose money you have stolen. You are terrible. Terrible. Can you sleep at night????
oh yes I think they can sleep at night. If they couldn't they wouldn't have been behaving like this for years, they have always been scammers, they just got the opportunity to do it ten fold with Covid. Pure exploitation
My ticket has been deleted again, without giving me a refund, I will open a new one and keep doing so until I get a refund. I ordered in April, when delivery times were stated on my invoice 3-5 days, several weeks later I asked for a refund, as I'd bought plants elsewhere then, they then tried to deliver them after ignoring all 12 of my messages insisting on a refund. I sent the plants back before they even reached me as I had contacted them weeks before to cancel and ask for a refund. Then sent more messages. Still being ignored, still no refund. I think what they are doing is focusing on trying to get their current orders better, so they get some good feedback, and can filter them and post the good ones on review sites (trustpilot). But in doing so they are ignoring the hundreds, maybe even thousands, of customers form the past 4 months who have still not had any contact or any refunds. They are just hoping eventually we will go away and they won't have to refund us - their hope is we give up and go away - I won't go away until I have my refund. GE, rather than concentrating on NEW business why not sort out your existing customers first? If more people posted reviews saying that they had been given refunds, then the potential new customers may feel more inclined to take a chance. Your attitude is full of short-termism. We don't want to know on your website that you are 'ready for a second wave' we care about you sorting out the chaos from the first wave, and the total exploitation of COVID that your company displayed during that time. Take off your blinkers, stop taking new orders and sort out the thousands of customers still very unhappy, once you have done THAT then maybe you can focus on getting new customers and your reviews will improve genuinely - you are your own worst enemy. I have started a charge back and gone to small claims. I have been asked for evidence and luckily I saved all the ticket info before they deleted them! I wonder if they are deleting tickets so people have no evidence to take to court? My advise would be to copy any comms now for when you need it, like me. To be fair, once I get a refund I will update my reviews saying that, but I must have wasted days and days of time on this over the past 6 months. It's like dealing with a company in a 1950s developing country where there are just no rules and everybody can get away with corruption and just doing what they like!
I see on Facebook that Bonnett's Gardening Village is planning to reopen in the next week. I think the only way I am ever going to get my money back is to go over there in person, which I WILL do. They give me no choice. I would like to meet Mr Bonnett face to face and tell him exactly what I think. I will also be charging for my time and petrol. I'd suggest others do the same, they leave us no choice as they refuse to communicate in any other way.
Well thank goodness I don't have to traipse all the way to Essex for a refund. I got my refund yesterday after 4 months of trying, plus interest. Horah!! Now I can let this horrible experience go. good luck to others in getting refund, maybe they are getting around to them now and things may improve in future..
I experienced the same treatment so I decided to do a chargeback via my credit card. It has taken them a few months to deal with my claim but I finally got my money back. Please submit a chargeback claim via your credit card and hopefully if enough people are given their money back this despicable company will start to feel it where it hurts and stop treating their customers with such contempt.
I’m a very downhearted time poor and cash strapped single Mum. Ordered the perfect gift from my mother in law’s birthday. The internet picture looked perfect. Gutted I didn’t check everyone’s shocking reviews first. £31 gone! The item did arrive to the wrong address which was just as well as I received it not my mother in law. The plant was totally ruined having been rolled around in a box 5x too big. It looked like it had been in a washing machine. V v sad, frustrated and angry. Needless to say no response to my complaint or emails.
Bought about 85 hedging plants which were reduces if bought in lots of twelve. After placing the order I saw that if I bought the same quantity in lots of 80 it would be half price. I had an online chat and they agreed to a refund the difference. The plants arrived today and they are excellent. I have absolutely no complaints.
Review about: Destination2
Hotel Booking
This company is not customer friendly and lack basic level of communications; they do not even communicate amongst the different departments within their establishment. They are very inconsiderate and charged such a high cost just to removed someone from the booking.
They tried to extort me out of my money even though they were the one who had cancelled my hotel booking. To make matters worse, they did not have the decency to inform me that they had cancelled my booking. They gave me the run around by sending me to different departments where each member of the various teams acted ignorant to the whole situation.
Just a break down of the whole situation; I have paid for the full booking but due to the Covid-19 pandemic, we were unable to travel. I have exhausted all the possible methods of communication with this company which all went to no avail. They cancelled the booking and the only way I found out was when a family member contacted the hotel in Jamaica and informed her that the booking was cancelled by this company.
I have spoken to numerous members from different departments within their company and received varied response, one member of their team told me that the hotel had reimbursed the company for the booking and she was unsure why the company had not refunded my money. She directed me to a different department and this member of their team then told me that I do not qualify for a refund.
They sent a credit note (expiring December 2020) even though I told them, via all methods of communication that “I DO NOT WANT A CREDIT NOTE”. These people caused have caused me unnecessary stress and I am happy I have reported them to the Competition Market Authority (CMA).
I would NEVER recommend this company to anyone, not even my worst enemy. They are nothing but thieves and should not be trusted at any cost.
Thanks to the credit card company for retrieving all my money!!!Review about: Lavish Alice
Don’t Bother It’s Not Worth It
Returned £400 worth of clothes 12 days ago and Royal Mail confirms the company signed for the items 11 days ago. Still no refund. Very quick to ship, deathly slow to refund. Returns process is awkward and includes printing off labels inside the Post Office. No click and collect options or drop off. Just inconvenient in this day and age. Was promised my refund would be made today but apparently their “return systems are down” so now it’s tonbe paid tomorrow....Let’s see. I spend thousands a year online but will never use this site again.
I brought a dress from here about 3 weeks ago now had to send it back as was to small still waiting for my refund which I still haven’t received yet absolutely a joke do not order of this site
order 1000766 rolls and milk use by date today very annoyed please refund me