All reviews of E. Hill
Review about: Maison Threads
Late gift
I ordered a present from this shop and it still hasn't arrived after 3 weeks! I received a confirmation email and they took my money, but there has been no update on when it will be shipped. I contacted customer service and they assured me it would arrive by a certain date, but to no surprise, it never came! Now I'm trying to get a refund because this is unacceptable! I recommend steering clear of this store!
Review about: Free VPN Planet
VPN app, free version, bugs
The VPN app is alright, but it's not as strong as they make out in the free version. It doesn't really make me want to buy the paid version. And to add to that, there are loads of bugs - sometimes when I try to use the VPN, it won't let me open the app, so I'm a bit let down.
Review about: Schuh
Order cancellation
I ordered a pair of shoes online, but a few days later I got an email saying they couldn't send them to me. This is the second time it's happened with this company. They gave me a refund quickly, but it's annoying to deal with a company that clearly has problems with their systems.
Review about: Oxygen
Missing parcel issue
I had a bit of trouble with a parcel missing from your store recently. I had to keep bugging the store to find out where it was. I'm still waiting for an answer and haven't had the problem sorted out. It was a pain for me as I had to buy the item again - it was meant to be a Christmas present for my wife. On top of that, I haven't got my money back for the first one. I know it might be Royal Mail's fault, but I made the purchase with the store, and I thought they could have been more helpful in sorting this out.
Review about: Folk Clothing
Recently purchased clothing
I have to be honest, I was really disappointed with the quality of the clothes I bought. They used to be really good, but now they seem really cheap and not up to scratch. I even saw the same stuff being sold in a discount shop, which says a lot about how things are going. It's pretty obvious that the brand is having money problems, with all the constant sales they're having. And that £5 delivery charge was a bit much for an order that took 5 days to even get sent out, let alone arrive. On top of that, I didn't get any response to my emails or calls about my order. To put it simply, I won't be coming back as a customer.