All reviews of G. Smith
Review about: Wynsors
Sneakers for school
I popped into the store and was pleased to see it pretty empty. The staff there greeted me with a friendly "hi" as I walked in, which was lovely. I could browse the shoes without someone hovering over me, which is a big plus compared to other shops. The staff there are always so kind and willing to help. I'm a regular customer and they never fail to be nice. It's clear they're good at what they do, which makes it a really great place to shop.
Review about: OFFICE Shoes
New shoes
Ugh, I ordered those new shoes almost 2 weeks back and can you believe it, they still haven't arrived! The company keeps claiming my shoes were "returned to sender," but what does that even mean? And whenever I contact customer service, they just don't seem bothered at all! It's like speaking to a wall. I don't know who's to blame, Yodel or OFFICE, but this whole situation is a mess! How do they keep messing up orders like this and getting away with it? It's just not right at all!
Review about: Simon Carter
Replacement buttons inquiry
I've got a few shirts from this brand that I really like, so I decided to contact them about getting some replacement buttons for two of my shirts that have lost a few. I was a bit gutted because, despite my love for their stuff, I didn't get any response at all. They didn't even say they got my email, which made me feel a bit ignored as a customer. I think it's crucial for a brand to give good customer service, especially to loyal customers like me. Hopefully, they'll work on their communication in the future so they can look after their customers better.
Review about: Subsidesports
Customer service experience
I had a really great experience with this company's customer service recently. I had a problem with my order, so I got in touch with their customer service team. I spoke to a guy called Jerry Smith who was really helpful and friendly. He not only sorted out the problem quickly, but he also sent me the right items and let me keep the first order for free. I was really impressed with the service I received, it definitely made a good impression on me.