All reviews of J. Young

  • Review about: Belvilla

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    Terrible Villa Experience

    Oh my gosh, it was the worst experience ever! I booked this amazing villa in France, but when we arrived, the owner didn't even know we were supposed to be there, and the place was a complete disaster. We had to scramble to find another place at the last minute in the middle of the night - it was a nightmare!

    Customer service assured me that I would get a refund, but it's taking forever, and I still haven't received anything! I am so angry right now.


  • Review about: Trusted Travel

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    Last minute car park booking

    I had a really frustrating time trying to book a last-minute car park at Heathrow airport. I thought I had sorted it out with a service, but then I never got any confirmation. It left me in a tight spot, having to sort something else out last minute and losing the money I'd already paid. I think that kind of service is just not on, it's not reliable at all. I'd suggest steering clear of them to avoid getting caught out by a possible scam.


  • Review about: XLN Telecom

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    Broadband and phone package

    I recently had a chat with a customer service rep who was really good at his job. He sorted out all my problems fast and even gave me a ring later on to check everything was going okay. But, I have to say, the waiting time to get through to someone can be way too long, sometimes over an hour. This isn't on and definitely needs sorting out.


  • Review about: Irish Ferries

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    Ferry trip experience

    I recently took a ferry from Pembroke to Rosslare and honestly, it was a proper letdown. The whole trip lasted a gruelling 4 hours and the cabins were dirty, making everything way more uncomfortable. And to top it off, on the way back my car decided to break down. When I tried to use my ticket for another 2 days like they said, I ended up being charged all over again. It was just a right nightmare and needless to say, I won't be using that ferry service again.