All reviews of M. Cox
Review about: Cruise Nation
Sorting out my cruise after I called
I rang up and had a chat with this lovely lady called Jemma who was incredibly helpful. She answered all of my queries and explained everything in a really clear way. Jemma didn't make me feel silly at all, which I appreciated. She sorted out everything for me while we were on the phone, and I could tell she genuinely wanted to make sure I was satisfied with everything. It felt like having a chat with a friend!
Review about: Illicit Encounters
Subscription cancellation process
Trying to cancel my subscription was a nightmare. I got charged and reached out to customer service straight away, but they wouldn't give me my money back. It's like they hope people will just forget to cancel. Total scam if you ask me. Stay away from this site, trust me.
Review about: Bogner
Zipper Hooded Sweaters
I've been a customer for a good few years now and I bought two zipper hoodies recently. Unfortunately, the zipper on one of them broke soon after I got it. I emailed customer service twice with photos of the problem but haven't heard back. I've followed up twice more since then with still no reply. Good customer service is really important to me, so I'm pretty disappointed with this lack of response.
Review about: Perfume Shopping
Recent perfume purchase
I ordered this perfume online and I was really looking forward to it arriving! But then, there was a mix-up with the postcode, so my perfume went on quite a journey around some random area. Thankfully, the customer service team were really friendly and helpful! They sorted everything out and I eventually received my perfume. I was over the moon! I would definitely shop with them again as they were just fantastic.
Review about: Giulio
Balenciaga trainers
I bought a pair of Balenciaga trainers from this company not long ago, and I have to say I was really let down by the whole thing. Firstly, they cancelled my first order without even telling me why, which was so annoying and made me really confused. Then, when my second order finally arrived, the box was all beaten up. It's just not on, particularly when you're splashing out on fancy Balenciaga trainers.