All reviews of R. Murray
Review about: Lavish Alice
Recent online clothing purchase
I just wanted to share with you all about my recent online clothing shopping experience - it was a total disaster. The item I bought never showed up, even though it said it was delivered. I was so angry and just about ready to give up. But then, the customer service team stepped in and totally saved the day. They were really fast in getting back to me and gave me a few options to fix things. I have to say Jordan and Ellen were amazing and really turned things around for me - they were absolute stars.
Review about: Smashinn
Colour mix-up, extra fees
These people are such scammers. I bought a pair of trousers on the free shipping day, but they sent me the wrong colour. When I tried to return it, they gave me a hard time and made me pay for the return shipping again. It was a nightmare trying to get in touch with them - they don't answer their phone or give any explanations. It took over a month for them to process the return. Avoid buying from them at all costs.
Review about: The Works
Christmas presents for grandson
I ordered Christmas presents for my grandson from a store back in November, but then found out there were technical problems when they tried to send my order to the warehouse. I waited for ages without getting my order, so eventually I got in touch with them to ask what was going on. They then told me about the technical issue that had happened. It was so annoying because I'd made sure to order the gifts early so they'd get here in time for Christmas. I was really let down by the poor communication and lack of transparency about the problem.
Review about: Direct Save
Contract renewal
I gave DS Telecom a ring and they picked up really quickly. The guy I talked to was really helpful and sorted out my contract straight away. It all went really smoothly, so thanks a lot!