All reviews of Robert

  • Review about: Leather Company

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Leather Jacket

    Jacket had a fault in the form of a hole between the inside pocket zip and inner lining. On the phone they admitted their manufacturing was at fault but repeatedly argued the hole wasn't a hole, although they fixed this in the end.

    Cheap inner lining with the stuffing/threads protuding from it. They argued it was caused from wearing once which is abysmal durability.

    They only want to do phone calls and never respond by email despite my requests. They offered to re-imburse my costs (£31) for returning the jacket for repair but have not done so after 2+ weeks despite providing a receipt and offering a my redacted bank statement showing both return costs. They returned the jacket in a damaged unsecured box that had clearly been prised open.

    The returned jacket had 'Exchanged' noted on the receipt but had the same protuding threads so they clearly have no quality control or pride. They also left a piece of paper in the previously defective pocket noted 'stich' so they're no doubt lying about the jacket being exchanged.

    I twice requested a refund by email based on the fault with their product within 30 days of purchase. Initially they aggresively refused over the phone. After my second request they didn't reply back after a week and sent it back to me pointing to their 14 day 'change of mind' policy which has nothing to do with faulty returns.

    I wish I checked their reputation before ordering and bought with a credit card for easier dispute on consumer rights. Not pursuing further through small claims court because the styling and fit is good and I don't want to dedicate even more time and effort to them.


  • Review about: Strond

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Watches

    To me, not buying a quality product like watch is as good as not buying at all and because I know I will feel too bad if I happen to realize the product I bought was below the quality as presented by the dealer. That is why for watches, I have been very selective and that selection is placed on Strond, having realized the company deals on quality watches. Of different watches I have bought from Strond for my fashion needs, I have had the best of experiences from each them. This simply point to the fact that even in the future, I will continue to patronise Strond for quality and professionalism in dealing with customers. Truly a place to recommend for others.


  • Review about: Vivino

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    An amazing shopping experience with Vivino

    It all happened some times ago that I was invited to my neighbour's naming ceremony of their first child. The wine they served us there was bought from Vivino and it is the best wine I ever tasted since i have been drinking wine. Two weeks after, our in-law informed us that they were coming from my sister's introduction ceremony. I quickly remember Vivino and I ordered for some wine which was similar to one I tasted prior. Our in-laws needed to ask me where I got the good wine because they felt the great taste and I told them about Vivino. I would not even waste time to tell people about Vivino. They have quality blends of wine.


  • Review about: Blitzhandel24

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    windows 8.1 license

    Ordering/delivery is as you would expect.
    However l;icense was rejected by Microsoft. Despite screen grabs of the rejection and base system (to verify we ordered the right product), support is non-existant. Made claim for refund via Paypal.


  • Review about: Quantum Code

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    You cannot purchase from this site

    This is a scam, not a real product at all.

    This is a scam. l lost a lot

    Thanks all for your feedback here. I receive this marketing link through my other online course 'BlueSky' I almost signed up the course as I thought is a genuine course, but thanks to the HSBC Bank. I'm not able to proceed with the payment/ link they sent!


  • Review about: MonsterShop

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Plucking machine

    Very good service, great communication and the product was well packaged and exactly as described.


  • Review about: Shaw Academy

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Project management

    So far so good, but for some reason I'm not able to open the lesson 1 quiz or see the assignment. Maybe from trial period but the presentation was awesome.


  • Review about: Shaw Academy

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    web design

    this course has a lot of information. I am glad that the link was sent to me. I will continue the classes. The classes start with the basics which is good for a beginner like myself. The ability to review after the live class is complete is good. I can go back and pick up what i missed.

    Thank you


  • Review about: Hearing Direct

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Buyer Beware - Customer Service is non-existent

    Purchase and delivery all fine...
    But beware - if you have a problem with your order - no-one ever answers their customer service telephone - and emails to their customer service email address are simply ignored.
    There simply is no post-sales customer support.


  • Review about: Lensplanet

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lensplanet - scam / fraud / incompetent ?

    12th Feb: Ordered and paid for contact lenses from Lensplanet
    26th Feb: No news so I chased them up - told will ship 8-10days.
    20th March: No news so chased them up
    21st March: They state will ship 8-10 days (supplier problems) - identical email to the one sent on the 26th Feb (cut and paste ?)
    22nd march: I cancel and ask for refund.
    To date no refund - I have chased on 4 occasions always to be told 'it will be passed to accounts dept and paid in 4-6 days'.
    As of today my emails are not being answered possibly as I told them I would be reporting a fraud to the police and Jersey trading standards.