John Fowler Holidays Reviews
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Reviews (24)
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Damaged car incident
The staff at the place where I took my car for maintenance were really nice and sorry about the damage caused. But, I was really let down by how the higher-ups dealt with things. I had to keep asking for updates and, after waiting for days, they just told me to sort it out with the site's insurance. The main office basically ignored the problem and left me struggling to get my car repaired.
Upgraded accommodation
The upgraded accommodation we received was really disappointing. The van was far from clean, with hair all over the place, not very hygienic at all. Plus, the van was in serious need of a makeover, looking really old. The food on site wasn't great quality and was way too expensive for what it was. And to top it off, there was a loud strimmer starting up early in the morning right outside our window! It made it impossible to relax and ruined our stay. We were really let down by the whole experience and ended up leaving after just 2 nights, even though we had booked for a whole week.
Booking cancellation drama
I have been going to this place for ages, but this year I had to cancel my booking. So, I sent them an email, but they still took money from my account for both caravans even though I had informed them about the cancellation. Now I have to go through the hassle of fighting to get my money back. It's really not cool at all!
Stayed at St Ives holiday village
I recently visited St Ives holiday village and I have to say, it was a bit disappointing. The staff were friendly and the food was tasty, but the bungalow we stayed in was a nightmare. The toilet seat was falling off, there wasn't a blind in the shower so people outside could see in, there was nowhere to put our shower products, nowhere to hang up wet towels, the floor was creaky, the sofa was incredibly uncomfortable, and the beds were as hard as rocks. It was so uncomfortable that we ended up leaving a day earlier than planned. I definitely won't be going back there again!
Stayed at a holiday park
I stayed at this holiday park last week and to be honest, it wasn't that great. The caravan was really old, kinda smelly, and I couldn't believe it didn't even have a kitchen sink plug. Plus, the whole place was up this massive hill, which was a bit of a struggle for me with my health stuff. The entertainment was seriously dull and there wasn't much fun stuff for kids to do. I felt like I wasted my money, so I ended up leaving a day earlier than planned.
Holiday Chalet at St Ives Holiday Park
We booked and paid for a GOLD standard chalet at John Fowlers St Ives Holiday park. On arrival we were put into what was obviously a lower standard chalet which was also adapted for wheelchair users.
(Not requested). We saw the site manager who fobbed us off with excuses. We left our weeks holiday early and contacted John Fowler with our complaint. Mainly that we should have been provided with what we had paid for. This company doesnt even have the decency to reply to our enquiry. This is a holiday company to avoid ! I will never book a holiday with them again.Perrin View Holiday Park
Accomadation was very nice as it has just been renovated. The facilities and entertainment on site were terrible. Entertainment was either not on or changed and when it was in it was very poor. Also think that the children’s entertainer they had on was slightly inappropriate as the best he could come up with was to pull a bra out of a child’s shirt when trying to entertain children all under the age of ten
. Think a lot more should be provided for the money spent during peak season. Have used John Fowler before on a few occasions but don’t think I will be booking with them again or would I recommend to anybody else especially anyone with kids.
Review with most votes
Satisfying and decent
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