All reviews of Bailey
Review about: Home Fitness Code
Arrived on time
I bought something the other day and was happy that it arrived on time. The packaging was good, and the instructions for putting it together were easy to follow. Although I would have preferred bigger diagrams. It was quite simple to build and the equipment itself seems well-made. It can be adjusted to fit different room sizes too which is handy.
Review about: ParcelBroker
Shipping parcels
I used a shipping service to send some parcels recently, and I have to say I was really impressed by how efficient and good value it was. The customer service team were quick to respond to my questions, even late in the day, which was a big help. Everything went smoothly and I didn't have any problems, so I felt really confident in the service. I would definitely suggest this service to anyone who needs a reliable and cheap way to send parcels.
Review about: Ethical Superstore
Quick dispatch, good quality, easy website
I was really impressed with this website, they sent out my order super fast. The stuff I got was really good quality, definitely worth the money. The website was easy to use and I had no trouble finding my way around. I would definitely recommend it to other people, top-notch experience all around.
Review about: Warehouse Fashions
Return processing issue
I had a problem with a return not being processed correctly, so I got in touch for some help. I sent a message and quickly got a reply from an agent called Mary Grace. She told me that my return had been located and the refund had been issued back to my account. Mary Grace reassured me that the refund would show up on my Klarna account by the next day. Fantastic service from Mary Grace!
Review about: PMT
Boss 600
I popped into PMT Bristol and the staff were really helpful in assisting me with choosing a Boss 600. They were clued up about loopers, harmonisers, and IEMs, and even sent me an email afterwards with all the details. I ended up purchasing the Boss 600 online and it was a breeze, with free postage for a quick 4-day delivery - I'm excited to start using it!
Review about: Phase Eight
Dress purchase
I've been really let down by this online shop. Like Sue K, I saw in her review, I'm having the same problems. I ordered a dress but it still hasn't turned up. The lack of communication and customer service is really poor. It's so annoying not knowing when my order will arrive.
Review about: The Terrace Store
Leeds-themed Mystery Box Purchase
As someone who bought a Leeds-themed mystery box from The Terrace Store not long ago, I have to say I was pretty let down by what I got. The box came with a bobble hat in white, yellow, and blue stripes, but apart from the colours, it had nothing to do with Leeds. Also, there was a bottle opener with Thistle Hotel branding and a mug with The Yorkshire Post logo on it. None of these items were what I had in mind or wanted from a Leeds mystery box. I wouldn't suggest getting this particular product from The Terrace Store to anyone who's after genuine Leeds merchandise.
Review about: Flooring Superstore
Carpet purchase
I was really pleased with the communication and customer service from the company, even though there was a small hiccup with the delivery truck breaking down. They kept me updated throughout the whole process, which I found really helpful. The carpet arrived the following day as they said it would, and I even got a call 10 minutes before it arrived to make sure I was ready for it.
Review about: beliani
Awesome storage boxes
These storage boxes are absolutely brilliant! They're really well made and they have loads of space to store all my bits and bobs - like books, throws, pens and paper, and even medications. I've never come across such lovely storage boxes before!
Review about: Magazines Direct
Subscription gift disappointment
I registered for a magazine subscription online because they said they'd send me a free camera shoulder bag. I was really looking forward to getting it, but it's been weeks and I haven't got it yet. I've phoned them a couple of times and every time they say they've raised the issue and sent out the bag, but I'm beginning to think it's not coming. If it doesn't show up soon, I might have to think about taking legal action. Feeling let down!
Review about: Monthly Tee Club
Monthly tee club subscription
I've been a member of the monthly tee club for some time now, and I have to say I'm really happy with the different styles and quality of the shirts I get every month. When I first signed up, I was a bit worried about how long it would take for the shirts to arrive from the States, but now I actually look forward to getting my delivery in the post. The designs are always so unique and cover such a range of interests, it's always a nice surprise to see what's coming next. And the quality of the shirts is really top-notch too – they've held up great after loads of washes, no fading or shrinking at all.
Review about: Accent Clothing
My refund still missing
I can't believe it's been more than two weeks since I received an email saying my refund had been processed, but I still haven't received my money back! I've been checking my bank account every day and there's still nothing. It's really frustrating!
Review about: The Park Prodigy
Vacation booking
I had such a great experience booking my holiday with them! Michael and Ximena were really friendly and made everything really simple. They helped us save a lot of money on our hotel, and the added bonus of early park admission was just the cherry on top! If you're planning a Universal vacation, I would definitely recommend going with these guys.
Review about: Forever Love
Super fast delivery
Oh my gosh, I ordered these candles and they arrived super fast, like in less than 24 hours! They were packed really well too. I was so impressed, thank you! 🙂
Review about: Warner Leisure Hotels
Stay at Bembridge Isle of White
Oh my goodness, I just can't believe how some people don't respect blue badges! It's so frustrating as my wife and I have blue badges but we couldn't find parking spots because others had taken them. It's really irritating and no one seemed to care at all. And let's not even get started on people parking on double yellow lines! It's just not right, guys. Honestly, if you don't have a disability, please don't park in those spaces.
Review about: Ziffit
Selling my books and CDs
Selling my books and CDs was pretty easy, to be honest. I was a bit gutted that they only took a few of my items, though. I thought more of them would've been accepted. Still, it wasn't too much of a bother overall. The website was dead easy to use, so I could list my stuff and sell it without any hassle. Plus, the payment bit was quick and smooth. Even though I wish they'd accepted more of my things, I'd probably give it another go in the future.
Review about: Officine Generale Paris
Troublesome customer service experience
I've been a loyal customer for many years, but this time I was really disappointed and had to leave a negative review. I returned my items in perfect condition after just trying them on briefly, but I only got a partial refund and with no explanation at all. The customer service was really bad, they ignored my emails and phone calls, and my PayPal dispute was left hanging. It looks like I might have to send a formal letter just to get a response. It's really disheartening to see the lack of care and professionalism when it comes to handling customer issues, especially after reading the negative reviews from former employees on Glassdoor. If my concerns aren't addressed properly, I won't be buying from your company again and I won't think twice about taking legal action if needed, because it's something I'm quite familiar with.
Review about: Aspiga
low-cut dress
I bought this dress for my holiday and it's really nice but it's too low-cut! However, it's definitely worth getting altered as the material, colour, and shape are all lovely. I'm excited to wear it! The woman on the phone was very kind and arranged for me to have free next day delivery since I was going away. Although, getting someone to pick up the phone can be a bit tricky at times.
Review about: skinbunny
Under Eye Enhancer and Facial Contouring System
I'm a 78-year-old man with under-eye wrinkles and ageing skin, and I've had really good results with the Under Eye Enhancer and Facial Contouring System from this company. They've updated the ingredients in these products recently, and I've seen a big improvement in how my skin looks. Using both of them is simple, and they've given me great results. I'm impressed by how good quality and effective these products are.
Review about: Nugnes
Blazer from a new online retailer
I came across this online shop when I was looking for a blazer from a particular brand. Even though I saw a few bad reviews, I thought I'd give it a go and ordered one during their Black Friday sale. The whole process was easy and my blazer arrived pretty fast. I was pleasantly surprised by the quality of the blazer, it's better than I thought it would be. I'm really happy with my purchase.
Review about: Orelia
Gold plated earrings and necklaces
The gold plated earrings and necklaces I bought weren't up to scratch, to be honest. They looked great at first and I was really happy to get them as a Christmas gift. But after just three months, the gold colour had completely faded away. Now, the earrings look like a mix of silver and gold, with most of the gold gone. They weren't crazy expensive, but it seems like you get what you pay for - not much longevity. I've learnt my lesson - it's worth investing in better quality stuff in the long run. It would have been nice if there was a warning on the website about the low-quality products fading over time. But instead, customer service came back at me, saying I must have got them wet, which I definitely didn't. I hardly wore them, mostly to work, and definitely didn't shower with them on. It's frustrating to be blamed for something I didn't do, especially when I just wanted to talk about the poor quality of their products. It's only fair that the company owns up to the limits of their products instead of blaming the customer.
Review about: Luca Faloni
Classic and comfortable clothing made from noble materials (cashmere, silk, pure virgin wool) in knit or fabric, accessible to the general public at an advantageous quality-price ratio.
The clothes in this shop are really good quality, they've got a lot of classic styles made from comfy materials like cashmere and silk. The prices are pretty fair for stuff made from such high-end materials, which means more people can afford to buy them. The way they package and ship things is top-notch too, making the whole shopping experience even better.
Review about: Ernest Jones
Ring resizing issue
Recently, I had a really bad experience with this company when I took my engagement ring to get resized. To my dismay, they somehow managed to lose one of the diamonds from it. It was a nightmare, especially considering how important the ring is to me and with my wedding approaching. I only realised the diamond was missing after I asked about the resizing and had already paid for it. This caused even more delays as I had to wait for the ring to come back with the diamond replaced and wait for a refund for the messed up resizing. Dealing with this stress so close to my wedding was totally unnecessary and not what I needed.
Review about: Little Peckers
Recent bird feeder purchase
I bought a bird feeder from this company not long ago, but I still haven't got it. I've sent three emails and called multiple times, but haven't heard anything back. It's really frustrating that they're not communicating or helping with my order.
Review about: Lavish Alice
Stunning dress, return, neighbour delivery
I bought a beautiful dress from the store recently, but unfortunately had to return it because it was delivered to a neighbour, making me miss the return deadline by 24 hours. However, I really have to give a shout out to the amazing customer service I got, especially from Tarek. Despite the initial problem, they managed to sort things out and accept my return in the end. They kept me updated throughout the whole process, which I really appreciated. The dress itself was really good quality and arrived quickly, but it didn't quite fit right. I'm looking forward to ordering it again when it's back in stock. Thanks so much to the team for all their help!
Review about: Arbor Garden Solutions
Wooden pergola purchase
I found it really easy to get the wooden pergola I ordered delivered, plus the instructions were straightforward to follow. The pre-drilled holes made building it as a DIYer a breeze. All in all, I didn't face any issues with this company and would happily purchase from them again.
Review about: Golfino
Bought pants, jumpers, and shoes
I went shopping and picked up some trousers, jumpers, and shoes. The trousers I got a couple of years back were top-notch, but the latest jumper isn't holding up so well. I've only worn it twice and it's already covered in bobbles. The shoes are a disaster too, not even waterproof and the seams didn't make it a year before falling apart, with the sole coming off completely.
Review about: VRBO
Properties and prices
I've been using this place for a long time and it was fine at first, but now it's just a complete mess! They advertise one price but then add on extra fees, meaning you end up paying more than you expected. On top of that, you have to sign more agreements just to finalise your booking! It's really frustrating, I might look for somewhere else to book next time.
Review about: Online Carpets
Carpet samples purchase
I recently bought some carpet samples online to help me pick the right colour, texture, thickness, and backing for my home. It was really easy to do and I was amazed at all the choices. I got in touch with customer service to ask about the weight of my possible order and they got back to me quickly with a helpful answer. Ordering was simple and I liked that they gave me a set time for delivery. The delivery driver was fantastic, he even helped me bring the carpet inside. I put the carpet down myself and I'm really pleased with how it looks.
Review about: Just Geek
Various geek items
My experience with Just Geek was top-notch. I bought a few geeky bits and bobs from them and was pretty pleased with the quality. I did come across a little problem with one of the items, but when I got in touch with their customer service, I was really impressed by how quickly and professionally they dealt with it. They sorted out my issue in a jiffy and even sent me a replacement the following day. I thought their customer service was outstanding and would definitely suggest them to anyone on the hunt for geeky goodies.
Review about: Mobiles
SIM upgrade renewal
I just got a SIM upgrade through an online retailer and it was a great experience! The whole process was really easy and I found a fantastic deal that was better than what others were offering. The website was really easy to use, so I could easily choose what I wanted. My new SIM arrived quickly and the delivery service was really efficient. When I had a question about activating it, the customer service team was super helpful and got back to me fast. I definitely recommend this online retailer for easy upgrades that give you great value for your money.
Review about: Tree2mydoor
Lemon tree gift
I got a lemon tree for my mate's 50th birthday last year, but it unfortunately kicked the bucket recently. I got in touch with the company, and they kindly offered to sell me a new tree at half price even though it was out of warranty. The replacement tree turned up last week, and my mate is over the moon with it! The customer service from the company was top-notch, and now my mate has a brand new lemon tree! 🍋
Review about: Simply Supplements
Protein powder purchase
The protein powder I got from this place was really good. It mixed well, tasted great, and gave me a good energy boost for my workouts. I've been using it for a while now and I've seen great results. The packaging was also really secure, so I didn't have any problems with spills or damage during delivery. Overall, I'm really happy with my purchase from here.
Review about: Lux Surveys
Survey completion issue
I've just completed a few surveys that got sent to my email. Once I finished each survey, I got a message saying I'd get credit in a couple of days. It's been nearly four weeks now, and still no credit in my account. When I contacted customer service through email to ask about it, they said the surveys might not have passed the quality check. It's strange that all the surveys failed the check, especially when the message said credit would come in a few days. I have to say, I'm really disappointed with how this has turned out.
Review about: Zavetti
Returned jacket for refund
I sent back a jacket to get a refund, but I still haven't got it. I've tried contacting the payment partner, but it's not working. It's annoying that I can't just call my credit card company for help. I'm starting to think I might need to complain to trading standards to try and get my money back.
Review about: Halara
High-quality stretchy clothes
The customer service was amazing, they were really dedicated to helping me out. The clothes are such great quality, but I made a mistake with the size. I usually wear an XL, but I should have gone for a large because everything is really stretchy. As a result, the XL was a bit too loose on me.
Review about: Kiko Milano
Liquid eyeshadow purchase
I've always been a loyal customer at this place, but my recent purchase of a liquid eyeshadow was a total disaster. It irritated my eyelid so much that I had to use some medication. It's such a shame to think that all their products were high quality.
Review about: ADOR
User-friendly website
The website was really easy to use, I found exactly what I wanted without any hassle. Checking out was a piece of cake, no problems at all. Can't wait for the product to arrive now!
Review about: Blindz Online
Replacement vertical slats for louvre blind
I recently ordered some new vertical slats for a blind that needed a bit of a refresh. The website was really easy to use, and I liked that I could order a sample for free to check the quality first. The instructions for measuring were really straightforward, and the price even included weights and chains, which made the whole ordering process really easy. I was kept in the loop about when they would arrive, and they showed up in around 5 days. When I opened the package, I was pleased to see that the slats were all ready to hang with weights and chains already attached. It only took me about 15 minutes to put them up in my bedroom, and they look fantastic. I'm really happy with the quality of the product.
Review about: My History
Personalised certificate folder for my aunty
I bought a lovely certificate folder for my aunty, and the staff at the shop were really friendly! They even gave me a call right after I placed the order to check they spelled her name correctly. The folder arrived really quickly, even with the personalised touch!
Review about: Solbari
Face gaiter purchase
After buying the face and neck gaiter, I was let down as it didn't meet the expectations I had from the company. The material was weak and didn't stay in place like it said it would. I've had surgeries to remove BCCs and skin grafts on my face, so I needed this product for sun protection, but it didn't work well. It was too expensive for the quality it had, and I wouldn't suggest it to anyone needing reliable sun protection.
Review about: OFFICE Shoes
New trainers purchased
I bought some trainers with a lovely style, but unfortunately they were too small for me. I requested a digital return option, but was told that it wasn't available and had to go through the hassle of making a lengthy trip to get it printed. The customer service I received was unhelpful and seemed uninterested when I got in touch. I left a negative review, but it was quickly deleted by the company. I'm really disappointed with the lack of care and service provided to me as a customer.
Review about: Hotter Shoes
Shoes that may need to be returned for a different size
My new shoes were good quality but didn't fit right, so I had to return them. The return process wasn't great - got an email saying they got the shoes back but then found out it could take up to 14 days to get a refund. Waiting that long just isn't on, it's put me off ordering from them again.
Review about: Fox Racing UK
Knee guards for a child
I just wanted to share my experience of buying knee guards for my 10-year-old from this retailer. Even though it should have been simple, I had so many problems that left me feeling really unhappy with the service. The knee guards arrived quickly, but when my child tried them on, they didn't fit. So, I had to send them back, which cost me an extra £14 for a courier to Holland. The parcel got stuck in Customs for 5 days and then sent back to me. It was a total waste of time, money, and effort and I was so let down. I tried to sort things out by contacting their Headquarters in Barcelona, but they haven't responded at all. I don't think they're going to fix the issue. So, my advice is to steer clear of this company because their customer service is awful and returning items is a nightmare.
Review about: Bargain Fox
Kids costume
I'd never even heard of this company before, so I was a bit unsure about it 'cos their prices were so much lower than everywhere else. But, when the costume arrived just a few days later, I was pleasantly surprised. There were about 6 pieces in total, including a really sturdy belt and the quality was absolutely fantastic. My daughter absolutely loved it, so I'll definitely be coming back here to shop again.
Review about: Gustocamp
Lake Garda holiday
I used Gusto last year at a busy campsite on Lake Garda and was really impressed, so decided to book again this year. The communication was good and the staff were really helpful. However, I was a bit surprised by the high cleaning fee, it seemed a bit much. But overall, it was a good experience.
Review about: Simon Jersey
Scrubs purchase
Recently, I bought a new set of scrubs from the store. I've been a loyal customer for a long time and have always been pleased with the quality of their products. However, this time, I was disappointed with the scrubs I got. The fabric felt different and was not as soft as my previous sets, which was a bit disappointing. What really let me down was the sizing. Despite ordering the usual size, these scrubs were way too big, making them uncomfortable to wear. I had to keep adjusting them, which was inconvenient and made me look less than great. To make things worse, I had already washed them before trying them on, so I couldn't return them. I didn't expect the sizing to be so different from my old scrubs, and it was frustrating not being able to exchange them.
Review about: Tonies
Birthday gift order
I ordered a birthday gift, and I'm really disappointed with the whole thing. I waited 8 days, and the tracking didn't move at all. I got in touch with customer service, and they said there's an issue with my address, even though it's correct. No one even tried to contact me for more information. I wanted to change the delivery address to my mum's house as I'll be away for 2 weeks, but they said they can't do it. I'll have to wait for the order to come back before I can get a refund, which could take up to 4 WEEKS. It's really bad service and I won't be buying from them again.
Review about: italk
Upgraded to fibre broadband
My regular broadband contract was about to end, so I thought I'd ask about switching to fibre. The company ended up giving me a better deal on fibre broadband after some back and forth, which was a nice surprise. Getting it all set up was easy and went without a hitch, and I've been enjoying faster internet speeds ever since. I'm happy with the service they've given me.
Review about: Surya Heating
Ceiling heating system installation
I recently got a ceiling heating system installed in my bungalow to replace old storage heaters. I'm honestly amazed at how efficient and cost-effective these heaters are. They not only look stylish with the ceiling brackets, but they also heat up each room fast and evenly. Being able to control them through WiFi or remote is really handy and easy to use. I would definitely recommend this heating system to anyone thinking of updating their heating system!
Review about: Quick Car Finance
Car finance experience
My time at this finance company was absolutely fantastic. The guy I dealt with, Mitch Saltmarsh, was really nice and helpful, as well as super quick at getting things done. Sorting out car finance can sometimes be a bit of a headache, but he made it all really easy. Everything went smoothly and without any hassle, and I was really impressed. I'd give the service top marks and definitely think it deserves a 5-star rating.
Review about: Vidrate
Vidrate purchases
I've bought stuff from this company a few times now and I've always been happy with the service. They've always delivered my orders on time and the packaging is good too. One thing to mention is that I didn't always get an email when my order was dispatched, but you can just check your account on their website for that. The products they sell are really good quality and I've never had any problems with either the company or what I've bought.
Review about: Calendar Club
2024 calendar purchase
I bought a calendar for 2024 from this company's website. However, when it arrived, it was bent in half in transit. It was made in Germany and had days of the week in over half a dozen different languages. The month title was placed oddly at the bottom, and there was too much text in different languages, leaving little space for the dates, which made them hard to read and use.
Review about: Kong Online
Plastic in toys complaint
I got in touch with customer service back in 2020 because I found some plastic in the toys I bought. At first, they were quick to respond and seemed to care about what I had to say. But as time passed, they stopped getting back to me altogether. It's really annoying to think that my worries are just being ignored.
Review about: Billing Better
My experience with Billing Better
My time with Billing Better was so annoying and confusing. It felt like managing all my bills at once, or maybe even worse. Their way of reminding me to sort out my bills seemed old-fashioned and ineffective. They couldn't explain the different account numbers to me, and their answers to my questions were not clear or useful. To sum up, my time with Billing Better was just a waste of time and effort. I wouldn't suggest using their services.
Review about: Cettire
Fast shipping, impressive delivery speed
I was so impressed with how quickly my order was dealt with at this online store. I mean, I placed my order and it was shipped out within 24 hours! And get this - the package made it all the way from Italy to my doorstep in Asia in just three days! It was crazy how fast everything happened. I have to say, I am really impressed with how well they handle their shipping and delivery. It was definitely top-notch!
Review about: Vooglam
Stylish eyewear
I've been using this company for a while now, and I have to say, I love their stylish glasses. My second pair is just as great as the first, and I keep getting compliments. The quality and design are excellent, and I feel really special wearing them. I would definitely suggest Vooglam to anyone in search of cool and unique eyewear.
Review about: Anatomic Shoes
Shoe inserts purchase
I was chatting to this expert about my shoes, and they suggested getting some new shoe inserts. Can you believe I didn't even know my shoes had inserts that could be changed? So, I reached out to the company on their website to get some advice on which inserts to go for. I placed my order and got them delivered in just 2 working days, even though the tracking info from Royal Mail wasn't much help. All in all, really happy with the product.
Review about: Buy Wise Appliances
Cooker purchase
I gave Buy Wise Appliances a ring to check if they had a cooker in stock. They were really helpful and kept me informed on when it would come. They talked me through all the delivery choices and made sure I got it. I'd definitely suggest Buy Wise Appliances to anyone needing kitchen bits. Thanks, Buy Wise!
Review about: Beautinow
Fragrance purchase with discounts
I recently bought a few different perfumes from Beautinow and honestly, I was really impressed with how everything went. The deals on the perfumes were so good, I couldn't resist treating myself to some luxury scents at such a bargain. One perfume called Xerjoff Erba Pura has become a firm favourite of mine because it smells absolutely amazing. On top of that, the delivery was super quick, with everything arriving in just 1-2 days which made me even happier with my purchase. Plus, I discovered that being part of the Beautinow whatsapp group is really handy because they keep you up to date on all the latest stock and deals, so you can make the most of your shopping.
Review about: ASDA Car Insurance
Stop Fraudulent Payments
Could you please provide customers with a way to challenge payments they believe are fraudulent? It would be really useful to have a shortcut or stop button for direct communication. Apart from this one issue, I must say the service is really good. Thanks, Ahsan Rashid.
Review about: John Fowler Holidays
Stayed at a holiday park
I stayed at this holiday park last week and to be honest, it wasn't that great. The caravan was really old, kinda smelly, and I couldn't believe it didn't even have a kitchen sink plug. Plus, the whole place was up this massive hill, which was a bit of a struggle for me with my health stuff. The entertainment was seriously dull and there wasn't much fun stuff for kids to do. I felt like I wasted my money, so I ended up leaving a day earlier than planned.