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Rome ticket -- terrible experience
Absolute terrible company from curbside service to management. Would most highly recommend avoiding all business with them. I had bought a RT ticket from FCO airport in Rome to Termini station and our flight was canceled because of weather. I sent them an email stating we would be delayed (of no use and a waste of time). The next day when we arrived they would not allow us on a half empty bus stating that weather was outside their control-- which I agree it was. Bust what business sense does it make to buy a ticket in advance, if an unforeseen event happens of no fault to either party, and the company is rude and refuses to assist in any way. My reason for giving this negative review is not because of the money, but because of principal. At the same time they were belittling my wife and I because our flight was cancelled they allowed two other individuals to skip the line (ahead of about 10 other customers) and board the bus. I attempted to reason with the supervisor and later with management, but they failed to see this except through their own short-sighted profit lens of they did not cause the weather cancellation and they were not responsible. Customer service is alien to this company! AVOID them as so many other reviews seem to say-- I should have read the ratings before book with them:-)
Bus Tickets in Rome
Absolute terrible company from curbside service to management. Would most highly recommend avoiding all business with them. I had bought a RT ticket from FCO airport in Rome to Termini station and our flight was canceled because of weather. I sent them an email stating we would be delayed (of no use and a waste of time). The next day when we arrived they would not allow us on a half empty bus stating that weather was outside their control-- which I agree it was. Bust what business sense does it make to buy a ticket in advance, if an unforeseen event happens of no fault to either party, and the company is rude and refuses to assist in any way. My reason for giving this negative review is not because of the money, but because of principal. At the same time they were belittling my wife and I because our flight was cancelled they allowed two other individuals to skip the line (ahead of about 10 other customers) and board the bus. I attempted to reason with the supervisor and later with management, but they failed to see this except through their own short-sighted profit lens of they did not cause the weather cancellation and they were not responsible. Customer service is alien to this company! AVOID them as so many other reviews seem to say-- I should have read the ratings before book with them:-)
Perfect
i just used their services for one time till now but i am very impressed that they make my whole shifting luggage from here to there so easy and simple. Also, there is no hassle when you use their services. HIghly recommended.
Absolute terrible company from curbside service to management. Would most highly recommend avoiding all business with them. I had bought a RT ticket from FCO airport in Rome to Termini station and our flight was canceled because of weather. I sent them an email stating we would be delayed (of no use and a waste of time). The next day when we arrived they would not allow us on a half empty bus stating that weather was outside their control-- which I agree it was. Bust what business sense does it make to buy a ticket in advance, if an unforeseen event happens of no fault to either party, and the company is rude and refuses to assist in any way. My reason for giving this negative review is not because of the money, but because of principal. At the same time they were belittling my wife and I because our flight was cancelled they allowed two other individuals to skip the line (ahead of about 10 other customers) and board the bus. I attempted to reason with the supervisor and later with management, but they failed to see this except through their own short-sighted profit lens of they did not cause the weather cancellation and they were not responsible. Customer service is alien to this company! AVOID them as so many other reviews seem to say-- I should have read the ratings before book with them:-)
About Terravision
Are you currently at the airport and looking for transportation to the city center a few miles away? Terravision offers shuttle transfers between airports and city centers. But how efficient is their service? Will you experience long wait times for your airport transfer? Can you expect a direct drive to the city center? Are they equipped to handle your luggage? Will the driver ensure your safe arrival at the destination? Ease of booking via Terravision's website and the effectiveness of their customer service might also be of concern. To gain insights into these aspects, turn to the feedback from customers who have utilized Terravision's services in the past. Their reviews, ratings, and experiences can guide you in determining if Terravision is the right choice for your upcoming city trip.
About Terravision
Terravision specializes in shuttle transport, offering convenient transfers from airports to city centers along with assistance for your luggage. Whether you are arriving at Luton Airport heading to London, Eindhoven Airport to Amsterdam, or Fiumicino Airport to Rome, Terravision ensures a seamless journey. With routes like Dublin Airport – Dublin, Bergamo Airport – Milan, Stansted Airport – London Victoria Station, and Keflavik Airport – Reykjavik among others, they provide a booking fee-free service, guaranteeing a seat on the bus when reserved in advance. In addition to airport transfers, Terravision also offers captivating city tours across various European countries, enriching your travel experience.
Services provided by Terravision
Via Terravision's user-friendly website, you can effortlessly book an airport transfer or city tour by selecting your preferred dates and personal information. Choose from one-way or roundtrip options, and even explore hotel booking services on the platform. For any assistance, Terravision's support team is readily available to address your concerns.
Share Your Feedback with Terravision
Have you ever embarked on a bus tour or utilized Terravision's airport transfer services? We are eager to hear about your experience. Did their services meet your expectations in terms of safety, convenience, and customer service? Was booking a seamless process on their website? Share your insights through a Terravision review to help fellow travelers make informed decisions.
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Contact Information
Categories Terravision
Holidays and Trips | Plane Tickets Reviews & Experiences
Page Statistics
Seite online seit: 6 March 2018
Letzte aktualisierung: 29 November 2024
Review with most votes
Perfect
i just used their services for one time till now but i am very impressed that they make my whole shifting luggage from here to there so easy and simple. Also, there is no hassle... Read onBy: Ricky