From Vineyards Direct

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From Vineyards Direct

25% Would buy here again

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Spotlight: What are our customers saying?

D
D Bown
Used to be a great company but they went into administration and were purchased by Johnny Wheeler. This enabled Esme Johnson and David Campbell(founders) to save face by pretending they had merge...Read on
M
Martin O'Neal
Poor poor poor. Ordered a bottle of wine. Nothing. Emailed twice, nothing. Called twice put on hold for oveur half hour. As soon as you say you haven’t received your order you go on hold and never...Read on
J
James Cockburn
All the wines I have bought from FVD have been excellent: from the classy Prosecco, through the perfectly balanced sauvignon blanc of Chateau Bauduc, or the scrummy white Burgundy, to the earthy re...Read on
K
Katerine
For my graduation party, i ordered different beverages, mostly vodka and sparkling. Well, i received my order before the date i expected and by the way that's the good thing. Also the quality of dr...Read on

All reviews (4)

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    Wine

    Used to be a great company but they went into administration and were purchased by Johnny Wheeler. This enabled Esme Johnson and David Campbell(founders) to save face by pretending they had merged with Mr Wheeler Wines. The reality is they went into administration and Mr Wheeler purchased the company through an asset purchase taking the name, two founders, any stock and most of the customers over. Anyone who was a creditor, which included loyal customer due En-Primeur wines, were left in the cold. There was some attempt to get some of the wines to customers and I received some of it but by no means all. Clearly money paid in good faith for them had not been protected and had been used to keep the struggling business afloat. Paypal insurance covered a bit but I am till due over £1000 of en primeur wines. Recent attempts to get an answer from them have been ignored and obviously the administrators dont care about the smaller creditors. I am particularly annoyed because their website claimed that all en-primeur purchases were insured and they were not, a blatant lie on their part. If you look at the current website the same claim is made with the same wording and you can be sure that any en-primeur you order will not be covered. I thought they were good guys and a great little niche company but when it came to the crunch they were quite happy to shaft their best customers. Go elsewhere, especially if buying en-primeur.


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    Still waiting for it

    Poor poor poor.
    Ordered a bottle of wine. Nothing. Emailed twice, nothing. Called twice put on hold for oveur half hour. As soon as you say you haven’t received your order you go on hold and never picked up again. Stay away

    After two shambolic experiences I instructed the company not to contact me again. But at least I didn't write a public review. Imagine my annoyance at getting a flyer from them in the post today. At least they are consistent in their poor "service".


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    100%

    All the wines I have bought from FVD have been excellent: from the classy Prosecco, through the perfectly balanced sauvignon blanc of Chateau Bauduc, or the scrummy white Burgundy, to the earthy reds of Chianti beautifully made and packaged by Bindi Sergardi, I have found the taste of all of them suits me and my palate at a price I can afford. At first the website was hopeless but now it is much better. Since finding this company I have virtually stopped buying elsewhere. Furthermore the delivery is excellent. Ten out of ten.


  • Ordering

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    Would buy here again
    Overall

    Loved it .

    For my graduation party, i ordered different beverages, mostly vodka and sparkling. Well, i received my order before the date i expected and by the way that's the good thing. Also the quality of drinks are really fine , i like to highlight the packaging of beverages as they are so perfect and safe. Must try.


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From Vineyards Direct

Do you have a passion for wine? From Vineyards Direct is an online retailer of wines, read on to learn more about them and find out what they offer, then if you are intrigued by what you read, why not take a moment to read over some customer reviews so you can see what their customers think. 

About From Vineyards Direct
This alcoholic beverage retailer is powered by their passion for wine and their passion for quality. Their online store offers a limited range of exquisite wine, largely source from Spain, France and Italy and acquired through direct relations with the farmers of the grapes. These wines can then be delivered straight to your home, all for some of the best prices around. 
 

Customer Services: What does this company sell, how do they function, what can they offer you?
The From Wines Direct website divides their products into 10 categories consisting of Red (from locations such as Austria, South Africa, Chile, France and Portugal), White (from sources such as New Zealand, Germany, Spain, Australia and Argentina), Rosé (from France and Italy), Champagnes (from France), Sparkling, Spirits (Armagnac, Gin, Vodka, Whisky), Fortified (from Portugal and Spain), Mixed Cases, Declassified Wines, En Primeur (from Bordeaux and Rhone) and Gifts (under £50, under £100 and under £500). It is also possible to search for wines by region (France, Italy, Spain, Portugal, New World). 

Customer Reviews: What is this company's greatest strength? What is your greatest complaint?
What do you think about From Vineyards Direct? Have you ever purchased any of their wines? If so, we would be very interested to hear a bit about how your customer experience went! What did you think of the website? Was it well constructed and was there sufficient choice? What do you have to say about the delivery process? Did you product arrive on time? Did you have any particularly great or bad experiences with the company's customer service team? Were you made to feel like an appreciated and respected customer? What do you have to say about the wine's value for money? Were the prices too high or would you say that they were fair giving the quality? Take a moment to share your feedback on these features in a customer review to help out others with knowing what to expect.

Find out the truth about From Vineyard Direct straight from their customers! Read and write customer reviews about their wines, quality and selection.