All reviews of Edwards
Review about: FairFX
Household bill and shopping card
The card this company gives us is great for paying our bills and shopping, but I struggled a bit with the app's menu, especially when using multiple cards. It would really help if they made the menu easier to use for a better experience. Even though the customer service was good, the app menu could do with some tweaking to make it simpler and more user-friendly.
Review about: TravelSupermarket
Travel insurance and airport parking comparison
I really enjoy using this site to easily compare different travel insurance options and find airport parking whenever I'm off on a trip. I usually leave it all until the last minute, but this site makes it super easy for me to quickly spot the top deals available. It's now my usual choice for all my travel requirements!
Review about: Insurewithease
Travel insurance policy
I bought travel insurance from this company recently and honestly, it's been terrible. They said it was a top-notch policy, but when I needed to make a claim, everything went downhill. They passed my claim onto another company that just seemed interested in avoiding paying out rather than helping customers. The policy had loads of tricky conditions and restrictions, making it really hard to actually claim. It was a constant struggle to get the coverage that I thought I'd paid for.
Review about: Olivia & Pearl
Beautiful ethically sourced jewelry
The staff at this shop, Rose and Clementine, were just brilliant. They were so helpful and supportive, especially when I had questions about the jewelry. The pieces are absolutely gorgeous and you can really tell that they are ethically sourced. My girlfriend absolutely loves the necklace and earrings I bought her, and I am confident that purchasing more from this shop will keep her happy and save me from the stress of thinking of new gifts.
Review about: Purolabs
Skin, hair, and nails supplement
I wasn't really sure if these pills would work, but after taking them for a bit, I can definitely see a difference. My skin looks so much better, my hair is growing back quicker, and even my nails seem stronger. I'm looking forward to carrying on with these and seeing more improvements!
Review about: Cazaar
Gazeebo
I recently bought a Gazeebo from Cazaar from a third-party seller. The surprise was that it arrived in just 2 days when I was expecting to wait for 10 days. It was in perfect condition, all complete with nothing missing. The quick delivery and the quality of the product made me really happy. So, thanks a lot, Paul.
Review about: Little Mistress
Office and dinner wear
Little Mistress has been my favourite brand for office and evening wear for a couple of years. I love how their dresses are so lovely and always fit me just right. The range of styles they have is great too, from smart work dresses to glamorous evening gowns. However, it's worth noting that as someone who lives overseas, I have had a few issues with their customer service and online shop.
Review about: FOUR Amsterdam
Online order of multiple items
I just made an order online and had a really good experience with the customer service team. Unfortunately, one of the items I got was wrong, but Tjalien from customer service was a massive help and sorted it out quickly. They replied fast, took the lead in finding a fix, and were super friendly the whole time. I was really impressed with how much they knew and how willing they were to help, which made the whole thing easy and hassle-free.
Review about: Fabb Furniture
Dining suite and sideboard purchase
Sue was fantastic! She didn't push us to buy anything, just gave us really professional and friendly service. She took great care of us and made buying things really easy and stress-free. The dining suite and sideboard we got are just lovely. They arrived today perfectly, with no problems at all, and we're so pleased with what we bought.
Review about: Hairtrade
Easy to navigate website, clear instructions, great product, out of stock
I really enjoy shopping on this website because it's super easy to find exactly what I'm looking for. The directions are really clear and the products are top notch. The only downside was that they didn't have bigger sizes available when I placed my order. Even so, I've shopped here in the past and I'll definitely be back for more. I'd definitely recommend it to all my family and friends as well!
Review about: Lux Surveys
Lengthy survey completion
As a user of the survey platform, I have to say that my experience wasn't great at all. I spent ages trying to do surveys, but I just kept getting asked loads of 'qualifying' questions and then getting kicked out of the survey. It was so annoying because the answers to those qualifying questions were already in my profile, so it felt like a waste of time. Plus, the site was really hard to use and made me feel like my time was being wasted.
Review about: TechTrade
MacBook Pro purchase
I recently bought a laptop from TechTrade and it was supposed to be in "silver" condition, but I think it's more accurately in "gold" condition. The laptop works really well and meets all my expectations. However, I was a bit let down by the delivery service TechTrade used. I paid for next day delivery but the MacBook Pro arrived after 3 days because of issues with the delivery company, DPD. DPD didn't communicate well during the delay and it was frustrating dealing with their unreliable service. Despite all of this, I'm happy with my purchase and would consider buying from TechTrade again in the future if they use a more trustworthy delivery service.
Review about: carwow
Smooth transaction
I had a really smooth experience with this service from beginning to end. They kept me updated every step of the way, and when it was time to pay and collect the car, everything was simple and easy. I would definitely recommend them if you're thinking about selling your car.
Review about: Direct Bikes
Tommy moped purchase
I recently bought a moped from this seller and I'm really happy with it. The price was great and the delivery was really fast. The seller is trustworthy and provides excellent service.
Review about: Redfoot Shoes
Brown cork toe post sandals
I was really surprised by how great the brown cork toe post sandals I got from here are. They're made from real leather and are super comfy to wear. I wasn't sure at first because they were much cheaper than other brands, but I have to admit, the quality is excellent. I might even look into buying another pair from them because I'm so impressed. One thing they could do better is to offer half sizes in their range as I do like a more precise fit.
Review about: MusicGurus
Online video course
I bought an online video course recently, and it was alright. It had some useful info, but I don't think it's good enough to be considered a proper music course for learning piano or organ. The videos were fine, but they just didn't have the detail and organisation needed for effective learning.
Review about: Perfect Pet Insurance
Awesome pet insurance
I absolutely loved the service we received from this place! They were incredibly helpful and answered all of our questions about pet insurance. What's more, they even added my wife to the policy without any hassle at all.
Review about: JD Williams
My top I bought
Oh my goodness, I ordered this top online and it turned out to be the worst! The suppliers that they use have really bad reviews, it's shocking! I mean, come on, who would want to purchase clothes from a brand that doesn't bother to check if their suppliers are reliable? I'm really let down by this, I definitely won't be shopping with them again. It's just not cool!
Review about: Old & Rare Whisky
Fantastic first impression
I had the most brilliant experience with my first order from this site. The staff were so helpful, they helped me choose what I needed and patiently answered all my questions. My order arrived quickly and was securely packaged, making sure everything was in perfect condition when it arrived. I am so impressed by this experience, I will definitely be coming back to shop here again.
Review about: Running Point
Size 12 running shoes purchased
I've had problems before with an online shop sending me the wrong size shoes a couple of times. So, this time I decided to try somewhere else. I ordered a pair of size 12 running shoes on a Monday and was really pleased to see that they were £20 cheaper than the ones I got from Amazon last time. They kept me updated on my order all the way through and I was so happy when the shoes arrived on Thursday of the same week, and they were exactly what I wanted.
Review about: Bestvibe
Double holed sex doll, blowjob masturbator, realistic dildo
I've had a great experience with Bestvibe. I bought three things from them - a double holed sex doll, a blowjob masturbator, and a realistic dildo. The quality of all the products was really good and they've definitely spiced up my intimate time. I particularly liked the great deals and the variety of fun toys for solo and partner play.
Review about: Outlaws Amsterdam
Silver ring
I ordered a silver ring that was meant to fit according to the company's ring sizer, but when it arrived, it was too thick and uncomfortable. I contacted them about returning it and followed their return instructions exactly, even paying for postage back to the Netherlands. A month later, the package was returned to me marked as refused, and no explanation was given. I not only ended up with a ring that didn't fit, but also lost money on postage. The lack of communication about the refused return makes me think they don't want to give a refund. I have another ring from them that I like, so I decided to order again. However, the bad customer service has disappointed me, and I won't be buying from them again. Many other reviews also mention problems with returns, so it seems like their return policy is a bit dodgy.
Review about: Scotts of Stow
Kitchen gadgets purchase
The people who work at this place are absolutely amazing! I had to give them a ring for my wife, who is deaf, and they were just so polite and helpful. They even checked with my wife first to make sure it was okay for me to use her account - now that's some top-notch security. The stuff we've bought from them has always been top quality, and I wouldn't think twice about recommending this company to anyone. A big round of applause for Scotts of Stow!
Review about: Active Care Store
Magnifying glass purchase
The ordering process was really easy, and I was so impressed with how the store kept me in the loop about when my magnifying glass would arrive. It came quickly and was in perfect condition. I've bought things from other places before, but Active Care Store really impressed me with their top-notch service. I'll definitely be shopping with them again because my whole experience was so smooth.
Review about: Latelita
Earrings repair service
I've just had my favorite pair of earrings repaired by this company and I'm really pleased with the service. I bought these earrings a few years ago but unfortunately, one of the stones fell out and the ear post got damaged. I was gutted because I love those earrings and couldn't find any others like them. Luckily, I got in touch with their customer service team who were so helpful and understanding. They explained how to send the earrings back to them for repair.
Review about: National Trust Holidays
Exploring Cornwall NT sites
Hey, I've been a member of this awesome site for about a year now and I'm loving it, exploring all the National Trust spots here in Cornwall (luckily, I don't even have to travel far because I live here!). Places like St Michael's Mount, Trelissick, Godrevy, Trerice, Trengwainton, and Godolphin have been amazing to visit. And let me tell you, checking out Trelissick House and Godolphin House during Christmas felt like stepping into a fairy tale. I still have a few more spots to visit before I start exploring the rest of the UK!
Review about: Flightright
Quick and easy process
At first, I was a bit unsure about joining this service, but I thought, why not give it a go? I had nothing to lose and potentially a lot to gain. I completed the process and was pleasantly surprised by how easy and clear it was the whole way through. When I got a good settlement at the end, I was over the moon.
Review about: Etsy
Handmade jewelry purchase
I recently bought some handmade jewellery from a seller on Etsy and I have to say, I was really impressed with how great the quality and unique the design of the pieces were. You could tell that a lot of care and skill had gone into making them, from the choice of materials to the intricate designs. I got loads of compliments when I wore them and I'm really pleased with my purchase. It's a shame to hear about sellers getting banned for no good reason when there are people out there creating such fantastic pieces.
Review about: Coltorti
Return & refund issue
I've been having a bit of bother with the company over a return and refund. I've been trying to get in touch with them to sort it out, but I've not had any response. They've gone and changed their name, which has made it tricky for me to do the return online like they said. I sent them an email, but I've not heard back yet, and it's really getting on my nerves because I can't go ahead with the return and refund without their help. I'm hoping they can up their game when it comes to communication and customer service to sort out these problems quicker.
Review about: CareCo
Rollator purchase
I went to the store with my elderly relative to buy a rollator recently. The staff member, Natalie, was really great. She welcomed us warmly and showed us all the different options, explaining everything clearly. Because of her knowledge and friendly approach, my relative was able to choose the perfect rollator quickly. Natalie made the whole buying process simple and enjoyable. We were also pleasantly surprised by how affordable the rollator was, much cheaper than we thought. Overall, it was a really positive and satisfying experience.
Review about: Kids Pass
Got cinema tickets
So basically, I managed to grab some cinema tickets at a really good price, which was great. It was pretty easy to do, so I was chuffed with that.
Review about: Kukoon
Recent rug purchase
I recently bought a rug from this store and I have to say, I'm really pleased with it. The quality is excellent and the design is just beautiful. I've ordered from this store a few times now and every time, my items have arrived quickly and in perfect condition.
Review about: Lamoda
Free pair of boots promised by owner
The owner said I'd get a free pair of boots, but I haven't received anything yet. It's really disappointing when people don't keep their promises.
Review about: Bloom Boutique
Personalised jewellery in a pretty box
The service at this boutique is absolutely brilliant. The jewellery pieces are just stunning and the personalisation options are a really nice touch. When my order arrived, it was wrapped up in a lovely box, which showed a lot of attention to detail. The delivery was quick and you could tell they took care when handling my purchase. I would definitely recommend this boutique to anyone who wants to make special occasions even more memorable.
Review about: Destination2
Booking family holiday
I really enjoyed booking our family holiday with Finn. She was really friendly and didn't rush us at all. She patiently let us consider all our options and then we were able to give her a call back when we were ready to book. I definitely recommend booking holidays with her at that place - she was great!
Review about: Gorgeous Shop
Super Facialist skincare products
I recently bought some Super Facialist skincare products from an online store, and I have to say I was really impressed with the whole experience. The ordering process was simple and easy, and there was a good range of products to pick from. The delivery came really quickly too, which was a nice surprise. The Super Facialist skincare products themselves are top-notch quality, and I've been loving using them.
Review about: French Connection
Clothes for my mum and brother
I enjoy going to this place because the staff are really friendly and helpful, plus they have a great selection of clothes. My mum always manages to find something she likes and the men's section is pretty cool too. My brother is 16, tall, and slim, so he always finds stuff in extra small that fits him nicely.
Review about: Sarah Raven
Bedding plants, vegetables, shrubs
I'm a retiree who has found a new love for gardening, and I have to say, I've been really impressed with the selection of top-notch plants available on this website. They've got everything from bedding plants to veggies and shrubs, and every single product I've gotten has been well-packaged and arrived in great condition. The website itself is easy to use and has loads of useful info on plant care and growing, which has made my gardening adventure even more fun. Even though I had a small problem with one of my orders, the customer service team sorted it out super quickly and I was really pleased with the outcome. I've already recommended this website to my mates, and I can't wait to keep adding more plants to my garden from their awesome selection.
Review about: Musicroom
Sheet music
I bought some sheet music and was really disappointed because I couldn't see the level of difficulty! It seems like they just randomly assigned a level to the pieces. Some things claimed to be easy, but they were more like hard grade seven level. I spent ages looking around and not purchasing anything because of this. The whole system is terrible. The only positive was that it arrived on time, hence the two stars. They should really bring back physical shops so we can actually see what we're getting!
Review about: Pharmacy2U
Online medication order
I can't understand why folks keep coming back to this service - it's just so easy to use! I've been using this company for years now, and they've never let me down when it comes to my medication. Ordering online and getting everything delivered to my door is just unbeatable in terms of convenience. And their customer service is always top-notch, they really make me feel valued and looked after as a customer.
Review about: Homelike
Clean and tidy apartment but lacking in amenities for multiple guests
The apartment I rented was really nice and clean, which was great. But, I was a bit let down that there was only enough bedding and towels for one person, even though I had booked it for more guests. It affected my stay and left me with a bad feeling about the experience.
Review about: Olivia's
luxury product
I recently bought a luxury product from this company, expecting top-notch items since they market themselves as a luxury brand. However, when the product arrived, I was disappointed to see that it was of low quality, clearly mass-produced in a foreign country. The whole experience was not great, especially considering the high prices of luxury items.
Moreover, I was surprised by the lack of transparency regarding the costs of returns. Olivias did not mention the return charges when I made the purchase, but later tried to charge me £11 to return a simple item. This lack of clarity and unexpected charges only made my negative experience with this company worse.
In conclusion, based on my own experience, I would advise potential customers to think twice before buying from this company. It might be better to look at other options like John Lewis for a more satisfying shopping experience.Review about: Autodoc
Headlight and fog light purchase
My recent experience with Autodoc has been really disappointing. I bought a headlight and fog light from them, but they sent me the wrong part. Trying to sort out this mistake was a nightmare. They asked for many photos of the wrong part, both inside and outside the packaging, and all the labels too. After doing all of that, they told me to send the part back, but not in its original packaging. The whole process was so frustrating and took up a lot of my time. To make things worse, I had to wait nearly a month just for a dispatch email. I sent the part back in February 2024 and still haven't got my refund. Overall, it was a really bad experience that I wouldn't want anyone else to go through.
Review about: DoFasting
Chargeback issues
I had such a bad time with this company recently. They just went ahead and charged me without telling me, and then when I tried to cancel my subscription, it was such a hassle. I tried getting in touch with their customer service team so many times, but they never got back to me. I was so annoyed that I ended up having to take the matter further with the authorities.
Review about: Inspired Luxury Escapes
Helped me choose the best hotel
Olivia was fantastic and incredibly helpful! She really knew her stuff about the hotels and helped us find the perfect one for our holiday. We were thrilled with her service and will definitely reach out to her for our next trip.
Review about: Irish Ferries
Flexi ticket purchase
I bought a flexi ticket from the ferry company so I could change or cancel my booking without any extra charges. But, when I had to cancel my ferry due to unexpected circumstances, I not only lost the money I paid for the flexi ticket, but was also hit with cancellation fees. The company falsely claimed there would be no cancellation fees with the flexi option, which left me feeling cheated. They also reduced my refund because of supposed price changes, even though I should be entitled to a full refund with the flexi ticket. I am really disappointed with how this was handled and will be taking my concerns further.
Review about: Pull And Bear
Wrong size received
I recently bought something from the shop and got sent the wrong size for one of the items which was a bit of a bummer. When I got in touch with customer service about it, I found the whole process really tough and not very efficient. It took ages to hear back from them, and even longer to sort it all out. To top it off, they wanted to charge me for the return, even though it was their fault. Overall, dealing with customer service has left me feeling disappointed and frustrated. I was thinking of ordering more stuff, but after all this hassle, I'll be shopping somewhere else instead.
Review about: MAM Originals
Watch purchase
I bought a watch from this awesome shop and it was amazing. Unfortunately, I accidentally broke a part of it while trying to change the strap. I reached out to their customer service and they kindly sent me a brand new strap at no cost. This is the second watch I've purchased from them and it's definitely the best wooden watch I've ever had. Big thanks to Julian for being so helpful! I'm looking forward to buying more watches from them in the future. In conclusion, highly recommended.
Review about: Robert Dyas
12 lawn edging panels purchased
I ordered a dozen lawn edging panels and was shocked when only half of them turned up the next day. I ended up spending nearly an hour on hold trying to speak to customer service, and it wasn't until a whole week later that the problem was finally sorted out. It was a bit of a pain, but definitely better than having to carry them all the way back to the store.
Review about: SwimInn
Swimsuit purchase
I absolutely love my new swimsuit! Ordering it was dead easy and the service was brilliant. The prices were really good as well, and my delivery arrived super quick. I'll definitely be coming back to shop here again!
Review about: Keith Prowse
Rugby match hospitality experience
I went to a rugby match at Lock No 4 in Twickenham for my wife's 40th birthday. We had the pleasure of meeting Tom Kerridge, enjoyed some really top-notch food and drinks, and the staff provided us with fantastic service. Can't wait to go back again in the future.
Review about: Your Parking Space
Convenient Parking Solution
I really had a great experience with this parking solution and I would definitely recommend it to everyone. It's made my life a lot easier knowing I can find parking easily without the stress of not being able to find a spot when I leave my house. The service was really efficient and reliable, making the whole process easy and stress-free. The pricing was fair and competitive, giving me good value for the convenience it provides. I got the parking space information quickly and accurately, making it easy for me to plan my trips. All in all, I'm very happy with this parking solution and will definitely keep using it in the future.
Review about: Appliance Electronics
Purchased an RC car body shell
I bought an RC car body shell from this shop not long ago. But when it arrived, the box was all squashed and the body shell inside was all banged up. The delivery guy said it came like that. I'm not sure if it was the shop's fault or the delivery company's, but one thing's for sure - the way they packed the battery and body shell wasn't good enough to stop it getting damaged on the way here.
Review about: Hyundai Power Equipment
Chainsaw purchase
I bought a chainsaw from this company recently and it's been nothing but trouble. I've had to send it back three times, each time shortening the warranty period. I tried starting it only twice by pulling the cord, but they keep saying it's my fault. I am so frustrated with their lack of understanding. We can't get a refund, but we do deserve a replacement which they won't give us. Overall, I'm really disappointed with this product and company.
Review about: punchtechnology
Custom PC purchase
Ordering my custom-built PC was actually a breeze, didn't face any issues at all. Even though I ordered it during Black Friday and Christmas time, it only took twelve working days for the delivery to arrive, quite impressive really. Got a nice surprise when they upgraded the graphics card at no extra charge because the one I wanted was out of stock. The only little problem was the online progress tracker wasn't always spot on, but all in all, I'm really happy with my purchase.
Review about: Sex Toys
"Exciting purchase"
I just wanted to say how pleased I am with my recent purchase from Sex Toys. The products were spot on, exactly as described, and I'm really chuffed with the quality. Ordering was a breeze, the service was fantastic, and the delivery was super quick. I'll definitely be back for more naughty goodies in the future!
Review about: The Gym King
Gym apparel
I recently bought some gym clothes from this store and I have to say, I was really impressed with how good they were. The items were just like they were shown on the website and the size was spot on. The fabric was really nice and felt great to wear when I was working out. The delivery was also really quick, coming earlier than I thought it would. Overall, I am really happy with my purchase and would definitely tell others to check out this brand.
Review about: Each Moment
Camcorder tapes to CD conversion
Converting old camcorder tapes to CDs became so much easier with the help of Each Moment. I had a bit of a shaky start with a few small issues that made me question the service quality, but the team swiftly sorted everything out in a professional manner. When the final CDs arrived, I was super happy with the outcome. The conversion quality was way better than anything I could have done myself, and it brought back loads of special memories for me and my family. Seeing loved ones who've passed away again was absolutely priceless, and I'm so thankful to have those memories preserved in such great quality. I wouldn't think twice about recommending Each Moment to anyone in need of converting their treasured old tapes into a more up-to-date and durable format.
Review about: Tosca Blu
Bag purchase
So I picked up this bag and at first, it seemed really nice. But then, like 10 days later, the stitches on the shoulder strap just gave way and I was totally shocked! I tried to get in touch with them about it, first I called the store at the airport where I bought it and they were like, "just send an email with pictures", so I did. But then, I heard nothing for days! So I tried to find another email address on their website, but there was nothing, just a silly form to fill in. I called their customer service but no one spoke English and they just ended the call, how rude! Eventually I filled in the form, but got a message telling me to email an incorrect address, like seriously?! And then my email got bounced back, I mean, really? It's like they don't want to listen to any complaints about their products at all. The items might look good, but they're such poor quality and not even cheap! The customer service is practically non-existent, it's just so disappointing. I'll never shop with them again, like, never!
Review about: WorldRemit
Slow transfer times
I've been using this service for more than ten years now, and I've definitely noticed a change since they switched to only using the app for transactions. The transfer times have really slowed down, from just a few minutes to now taking hours – sometimes even up to three hours. It's been like this for the past four months, and it's starting to get on my nerves. I get that there might be some issues with the transition, but this constant delay is just not on.
Review about: Charles Clinkard
Wrong sized shoes
I bought some size 9 shoes for my dad, but they turned out to be way too big. I had to shell out £12.75 just to send them back for a refund, which actually ended up costing me £18.74 in the end. I wouldn't suggest using this service, you're better off looking elsewhere.
Review about: Rebellious Fashion
Address issue resolved
I had a bit of a problem with my order the other day because of an issue with my address. But I was really happy with how quick and helpful the customer service team were. Fiona, in particular, did a great job in sorting everything out for me. She replied to me fast and made sure all the details were sorted so that my order went through smoothly and on time. I was really impressed by how professional and dedicated the team were in dealing with my problem. Overall, I had a good experience and would definitely suggest this company to others.
Review about: AllSole
Veja trainers
I recently bought a pair of Veja trainers from this shop, and I have to say, I was really impressed with the whole experience. Ordering was easy and quick, and my trainers arrived just a few days later. The quality of the trainers is top-notch, and the price was really competitive. They were much cheaper than buying them straight from the brand. Overall, I'm really happy with my purchase and would definitely recommend this shop to anyone looking for trendy and affordable shoes.
Review about: Idealo
Cheap chic lamp from a local store
I was searching for a affordable stylish lamp and decided to avoid Amazon, going for a shop nearby instead. After looking at different options, I eventually bought a new lamp from their website. Although the store wasn't exactly in our local area, it was close to Lancaster, and I was happily surprised when the lamp arrived within just 2 days.
Review about: First4Lawyers
Efficient and Professional Service
I never expected dealing with legal stuff to be so easy! The service I got was really efficient and professional, which was a nice surprise. Emily was amazing to work with - she made everything run so smoothly and with no stress at all. I couldn't have wished for a better experience.
Review about: Ella James
Toy garage order
I had a really awful experience! I bought a toy garage for my kid on the 20th of December, paid extra for next day delivery, and it's now the 9th of January and I still haven't received it. I've sent two emails to complain, but haven't heard anything back, and I even tried calling but no one answered. My child is really upset, and the terrible customer service is just not acceptable. To top it off, they took the money from my account on the 20th of December but never sent the product.