The Drink Shop Reviews

: 22

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45% Would buy here again

Most relevant positive review

  2024-05-23
Seamless and prompt experience
I've used The Drink Shop twice now, and both times I've been really impressed with the ...Read on
Wood

Most relevant negative review

  2024-05-29
Alcohol order
I ordered some alcohol from The Drink Shop towards the end of November. Sadly, the company went b...Read on
Abbie

Review with most votes

  2017-07-13
Exquisite shop for buying alco
Last month, there was my brother's wedding so Me, my friends and brother decided to go for an in-...Read on
Jerome Muller

Reviews (22)

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    Gifts for Christmas

    I ordered some gifts for Christmas about 11 days before the big day. I picked the delivery date to be the 23rd of December, but unfortunately, the gifts didn't arrive by then. TheDrinkShop was closed for four days, and when they did respond, it was misleading. They haven't replied to my latest email.

    I don't think I can trust them with another order. I can easily get the same items from other retailers. I've spent a lot of money with them over the years, but it seems like that doesn't count for much.


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    Case of wine

    I recently bought a case of wine, but the delivery process has been really frustrating. It was sent out quickly, but it's been stuck in transit and bouncing around with the delivery company. It took them ages to even acknowledge they had the package, and then a few more days to get it to the depot. It's been delayed for days now, with the expected delivery date constantly changing. It was meant to arrive today, but now they've put it off until next week. Luckily, I wasn't waiting around for it today anyway. We get deliveries from loads of different retailers each week, like Amazon, and we've not had any issues recently, despite Covid-19. I just hope that when the package does finally arrive, it's actually the right thing.


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    Premium shipping, disappointed delivery time

    I paid more for premium delivery, thinking my order would come in 2-3 days. Instead, I had to wait for 6 days. I emailed customer service to ask why, but they didn't seem to care much. It's annoying to spend extra for faster delivery and not get what was promised. I think companies should be truthful about delivery times and not just charge more for premium options without actually delivering on time.


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    My purchase was some drinks

    I tried to order some drinks but they never arrived. It feels like they just grabbed my cash and disappeared. It's just not right!


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