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Online art supplies purchase
I ordered some art supplies online a while back but haven't heard anything about when they'll be dispatched or delivered. I've tried getting in touch with customer service a few times over the phone and through email, but no luck. On the website, it says my order has been dispatched, but there's no tracking details. If I don't get my order or an update by the end of the month, I'll have to get in touch with my card provider to sort out a refund.
Art supplies purchase
1) It would be great if they could send an email once the order is dispatched. I kept having to log into my account online until I saw that it had been dispatched.
2) It would also be really helpful if they could share the tracking number as soon as they have it. I know the items come from Germany and are delivered by DHL in the UK, but they don't give you the tracking number unless you specifically ask for it.
When I got in touch with Customer Service about the estimated delivery date and tracking number, they got back to me really quickly each time. They were also really good when something was missing from my package - they arranged for a replacement to be sent from the London store straight away.
Overall, their customer service was fantastic, but making a few small changes to their shipping process could make the waiting experience even better for customers and reduce the need to get in touch with Customer Service.Artistic tools
My son had at tender age shown a trait of becoming a great artist and I needed to support him. I am one parent who allows the talent of a child prevails over my selfish interest or wishes. My support for him was to also make sure she's equipped accordingly. So I wanted to buy tools for him. However, knowing where to buy the tools and quality ones were the major challenges then. He needed items like brushes, paints, papers, frames and so on. At the end, GreatArt happened to be the one who deals on every product an experienced artist and upcoming ones need to live the life. On their website, I made a selection of items to be delivered to my son and that has really been helping in his drawings and all that. Thanks to GreatArt for your sincerity.
About GreatArt
Artworks have played a crucial role in human history, showcasing developments in artistic techniques through the ages. They serve as a vital element in reflecting our past, present, and future in terms of development. A work of art in visual arts can be defined as a physical two- or three-dimensional object that is created to fulfill an independent aesthetic function. Art objects are often associated with larger art movements, genres, cultures, or an artist's body of work. The term is commonly used by museum curators, art collectors, and galleries. Some objects that deviate from traditional artistic conventions may also be classified as art objects, such as architectural renderings and models of unbuilt projects. Environmental designs like land art, architecture, and installation art can also be considered as "works of art." Despite the physical qualities of an art object, its identity as a masterpiece or artwork is what distinguishes it. The value attached to artworks has led to a high demand for art materials, with companies like GreatArt meeting this demand. For honest reviews on GreatArt, one can learn more about the company by reading reviews available.
About GreatArt
GreatArt is part of the Gerstaecker family, which has been supplying art materials for over 50 years. Originally catering to therapy centers, Gerstaecker has been providing art materials to enhance the quality of life for individuals with disabilities. The company's headquarters are located in Eitorf, Germany, with a large distribution center and warehouse. Operating throughout Europe with subsidiaries in 9 countries, GreatArt, known as Gerstaecker UK Limited, has been serving customers online and through its physical store in Shoreditch, London.
Products and services of GreatArt
GreatArt offers a wide range of products including Canvases & Easels, Papers, Paints, Brushes, Drawing, Graphics & Illustration, Printmaking, Framing, 3D & Sculpture, Hobby supplies, Books, and selected art brands like Oil, Acrylic, Watercolor, and Artist Junior materials.
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Contact Information
41-49 Kingsland Road
E2 8AG London
United Kingdom
Categories GreatArt
General | Photos & Printing Reviews & Experiences
Page Statistics
Seite online seit: 30 September 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Artistic tools
My son had at tender age shown a trait of becoming a great artist and I needed to support him. I am one parent who allows the talent of a child prevails over my selfish interest... Read onBy: Solomon