All reviews of grant
Review about: ALLSAINTS
Cora snap back suede jacket
I recently splashed out £350 on the Cora snap back suede jacket, only to find it reduced to £270 just a few days later. I reached out to customer service to enquire about getting a refund for the difference, but they were unhelpful and unwilling to assist. Absolutely shocking service from Allsaints - they have definitely lost me as a customer. Selling overpriced items that quickly lose value is completely unacceptable.
Review about: Chiltern Oak Furniture
Problematic delivery
This company is a complete mess when it comes to dealing with problems. Out of the four packages I ordered, one is currently lost in the never-ending struggle between their customer service team and DPD. They haven't been responding to my emails, I've been left on hold for ages when I call, and they just don't seem to get what's going on. DPD is saying it's the company's fault for not giving them a new code, but the staff at the company can't seem to sort it out. It's been two weeks of pure frustration and not knowing what's happening.
Review about: Vinterior
Vintage bureau purchase
I recently sold a lovely vintage bureau on this platform and it was a complete disaster. Vinterior organised the delivery with a questionable company, and unfortunately, the bureau arrived damaged between the doorstep and the house. The courier and the buyer's carpet fitters started blaming each other, and I was caught in the middle. Vinterior didn't bother to contact the delivery company, they simply refunded the buyer and deducted the money from my account without even discussing it with me. I recommend steering clear of this site, as they show no accountability.
Review about: Oxford Online Pharmacy
Medication for my wife's upcoming birthday
I really like how straightforward the website is and I had no trouble finding my way around. The delivery was super quick too, which was great. However, I can't really say much about the product just yet because I haven't had the chance to try it out. I'm waiting for my wife's birthday to give it a whirl. Hopefully, it's a winner!
Review about: All Clear Travel Insurance
Cheapest insurance for hubby's heart problems
All Clear is really affordable insurance for my husband who has heart problems and diabetes. The coverage is fantastic given the price, I definitely recommend it for people with medical conditions!
Review about: carwow
Quick and fair purchase
Carwow was brilliant with their customer support throughout the whole process, from beginning to end! I put up some genuine photos of my car, including the dents, and still managed to get a fantastic reserve price. The dealership that ended up buying my car was really honest and trustworthy, which made the whole sale really simple. I'd definitely recommend them!
Review about: Amathus Drinks
Ramazzotti bottle gift
I bought a bottle of Ramazzotti from this company as a gift for a friend not long ago. I was in a hurry to get it before my flight, but thankfully the delivery came on time. The packaging was really secure and the bottle was in great condition. My friend loved the gift, and I was really impressed by the efficient service from the company. I will definitely think about buying from them again in the future.
Review about: McQueens Dairies
Weekly milk delivery
I've been getting milk delivered every week and I have to say, the quality of the milk is really good. It's much better than the stuff you get in the supermarkets. It's got a rich and creamy taste that makes my morning cup of tea even better. I would definitely recommend this delivery service to anyone who wants top-quality dairy products delivered right to their door. You won't be let down.
Review about: Eurosender
International guitar shipping
I've just used a shipping service to send a guitar from one European country to another, and it all went really smoothly. The website was easy to use, letting me input all the info I needed and make any changes I had to. The customer service team were great too, answering my questions professionally. All in all, I was really happy with the whole experience and will definitely use this service again in the future.
Review about: ebookers
Hotel booking issue
I had a bit of a nightmare with a hotel booking I made six months back using an online travel website. Got confirmation emails at the time, but when I turned up for my trip, I discovered the hotel had actually shut down a year before! Trying to get in touch with customer service was a mission, they weren't helpful at all and kept asking me for proof that the hotel was closed. It was seriously annoying and let me down big time.
Review about: Temple Spa
Order replacement due to problem
I had to get a replacement order because there was an issue with my item. I got in touch with the company on a Friday morning and a nice lady called Sophie emailed me back later in the day. She was really helpful and made sure my replacement was sent out straight away. I received it on Monday and was delighted that everything got sorted out so quickly. The customer service was excellent, and I felt like they genuinely wanted to make things right for me.
Review about: Route One
New skateboard deck
I bought a new skateboard deck from this place and was really looking forward to getting it. But, when I looked up my order, I found out they didn't actually have it. I had to wait ages to get my money back, which was pretty disappointing, mate.
Review about: Cj Wildlife
Defender bird feeder 4 port Seed Feeder review
I've recently bought the Defender 4 port seed feeder and on the whole, the quality is decent. However, there's a major issue with the design that pretty much renders it useless. The wire hanger meant to connect to the feeder is badly designed in a number of ways. Firstly, one end of the rod has a hole while the other end has an open notch – initially appearing to be a mistake, but it's actually intentional. Secondly, the hooks on the wire are too short and easily slip out, causing the feeder to fall to the ground. Lastly, the hooks all facing in the same direction rather than opposite ways adds to the insecurity of the hanger attachment. This design flaw has resulted in me spilling half the seed and has made the feeder not fit for purpose. On top of that, the feeder is tricky to take apart and clean, which only adds to the frustration of using it.
Review about: Shawbrook Bank
Online account opening with competitive interest rates
Setting up an account online was really easy, and the interest rates they offered were very competitive. It was a simple process with no fuss, which meant I could start enjoying the account's benefits straight away. The bank's interest rates were some of the best around, so it felt like a good choice to invest in. All in all, I'm happy with how simple it was to set up the account and the attractive interest rates they gave me.
Review about: The Beauty Store
Online purchase, fast delivery
I've just had a great time shopping online at this store after a failed attempt elsewhere. I came across this retailer because of their positive reviews on trustpilot, and I'm happy to say they lived up to the hype. Ordering was a breeze, prices were good, and my delivery arrived super quickly. The items were well-packaged and in perfect condition. I'm really happy with how it all went and I'll definitely be a returning customer.
Review about: Beauty Works Hair Extensions
Quick last-minute order
I had to make a last-minute order recently and got in touch with a lady called Samantha. She was really nice, helpful and just lovely the whole time we spoke. She took care of my order quickly and professionally, making everything easy and hassle-free. I'm really pleased with the service I got. Big thanks to Samantha and everyone at this place for looking after me so well!
Review about: Wiltshire Farm Foods
Meal deliveries
I've been using this meal delivery service for a while now, and I must say I've really enjoyed the wide range of meals they offer. I especially love the mini meals - they're just right for when I fancy something light. The customer service is top-notch, with staff always going out of their way to help. The delivery drivers are friendly and reliable, making the whole experience easy and enjoyable. I wouldn't hesitate to recommend this service to anyone on the lookout for tasty meal choices.
Review about: Confused
Cashback not received
They say you'll get cashback on top of cashback, but they never actually give it to you. I got caught out by this last year and tried again, thinking maybe this time I'd get the cashback. But no, I was let down again. It's basically false advertising and it's just not fair.
Review about: Stone Refurb
iPad 9 purchase
I recently bought an iPad 9 from here for my wife, and I have to say, I was really impressed. The product was exactly as they said it would be, and the delivery was super quick. I had actually got one for myself from this company last year, so I already knew they were reliable. The prices were really good too, which is always a plus.
Review about: Pro Direct Running
Football boots, sports gear
I've been a loyal customer for years now and I have to say, the range of sports gear is always on point. I always manage to find exactly what I need, whether it's football boots or other sports equipment. The customer service is excellent, always so helpful and friendly. And we can't forget about the delivery - they always come through exactly when they say they will. All in all, a fantastic company that I will definitely keep on supporting.
Review about: Ulla Popken
Online clothing purchase
I recently bought some clothes online from this company, and it turned out to be a bit of a letdown. At first, there was an issue with the payment going through, and they sent me an email to let me know about it. Without checking with my bank first, I went ahead and made another payment to get the transaction completed. But then I found out that both payments had actually been taken from my account. Even though I gave them proof of this, the company said they hadn't received the second payment and told me to sort it out with my bank. This lack of taking responsibility and being clear about things has made me feel like I've been scammed and left me feeling pretty frustrated.
On top of this, they still haven't refunded me even though it's been over a month now. I've called them multiple times, but they keep telling me it'll be sorted out soon, which hasn't happened. The customer service has been really poor, with them repeatedly saying they'll escalate the issue but not actually doing it.
Overall, this whole situation has been really disappointing, and I wanted to share my story to warn others so they don't end up in the same boat.Review about: Moda Furnishings Limited
Outdoor corner furniture purchase
I am really disappointed with the company's outdoor corner furniture. I contacted them about a damaged outdoor corner Birkin that I received, which is not waterproof as they claimed. Despite being told I would hear back and get it sorted, I have been ignored and no action has been taken. I even left a review, but Jules hasn't reached out as promised. The cover I bought still hasn't been delivered, adding to my frustration. I just want a refund and for them to pick up their poor-quality product, but it seems like they don't care about customer satisfaction once they've been paid. I strongly recommend avoiding them.
Review about: I Need A Mobile
Phone recycling and payment
I had a really easy and stress-free time recycling my phone and getting paid for it. I was really amazed at how quickly I found the best deal for my device, the website gave me the best offers out there. The whole process was simple and I got my payment just a week after sending off my phone.
Review about: The Glow Company
Retro blob lava lamps
I received two retro blob lava lamps for Christmas and they were amazing! They looked really nice and functioned perfectly. Sadly, one of the bottles got dropped on Christmas Day and it broke. I got in touch with the company and they were extremely kind, sending me a replacement bottle without any trouble. Their customer service was top-notch and I really appreciated their assistance. Thank you so much!
Review about: The Independent Pharmacy
Prescription for Androfem
I've been using this pharmacy for a couple of years now to pick up my Androfem prescription. The service is top-notch, like seriously amazing. It's so quick, I don't even have time to blink before my order is ready. I've never encountered any issues with them. The staff are always super helpful and on the ball. Big shoutout to them for being awesome!
Review about: American Express
Flight ticket purchase
I recently bought a flight ticket and the deal included a new credit card with a WELCOME BONUS of $400 in statement credit. I was excited about the bonus but after getting approved for the card and making the payment for the ticket, I was shocked to see that there was no sign of the $400 statement credit on my new credit card. I got in touch with customer service to ask about the bonus, and they told me that only the card was approved, not the bonus. It seems a bit fishy to me and I just want to give a heads up to others to be careful when dealing with these kinds of promotions.
Review about: Oxford Online Pharmacy
Online medication purchase
The online assessment was really easy to do, and they quickly approved my medication. Choosing and ordering my meds was simple and user-friendly. I liked how efficient the service was and how quickly my medication was delivered. It was a smooth and hassle-free experience overall.
Review about: Kickz
My purchase was a pair of shoes
So, you know, I bought this pair of shoes and I was so excited to get them. But then, you know, I had to return them and now I'm still waiting for my money back. I got an email saying they received my return on May 14th, but where's my refund? It's been such a long time!
Review about: The Furn Shop
Bed purchase
I bought a bed from that shop nearly two months back and I still haven't got it yet. Even though I paid for it upfront, they keep giving me different excuses for the delay in delivering it. They told me the bed got stuck in a container because of some issue and it should have been at the warehouse by a certain date, but it's still not here. My emails asking about my order have been ignored, and when I called customer service, they were really rude and impatient. It's annoying to feel like I'm a bother just for wanting to know when my purchase will arrive. I'm starting to doubt if my bed will ever show up. I've asked for a refund if it doesn't arrive in the next two weeks. It's disappointing to see a company selling stuff that they can't deliver in a reasonable time.
Review about: Smiths TV
TV delivery
I bought a TV from this shop recently and was really pleased with the whole thing. They told me it would be delivered in three days, and they were spot on with that - no problems at all. The delivery company they used kept me updated the whole time, making sure it all went smoothly. I'm really happy with the service I got and would definitely shop here again. Thanks for a brilliant experience.
Review about: Argus Car Hire
Easy booking, clean cars, great value
I've used this car hire service quite a few times now and I've always found it really easy to book a car without any trouble. The cars might not be the very latest models, but they're always clean and work well. The prices are really reasonable too, which is a big plus for me because I feel like I'm getting a good deal. I wouldn't think twice about using this car hire service again in the future.
Review about: BoilerJuice
Good price, delayed delivery
I always manage to get a decent price on my heating oil from this place, which is brilliant because I can't stand being cold. The delivery got held up one time because the tanker broke down, but they gave me a heads up and brought it the following day, so it wasn't a big deal.
Review about: SpaSeekers
Group spa booking
My friends and I fancied booking a spa day together, and it was ace to come across a website where we could look for places near to all of us. We managed to snag a fantastic deal and had a fantastic time!
Review about: The Hip Store
Shoes purchased, ended up being delivered to the wrong address
I recently bought a pair of shoes from The Hip Store to gift to someone in the UK, but they got sent to me in the US by mistake. I realised straight away because I used PayPal and could use a UK address for delivery and a US one for billing. I tried to contact the store twice through email and called them several times, but didn't get any response. It was really annoying not hearing back from them, and it meant the shoes ended up going to the wrong place. I had to go through the bother and cost of sending them back to the UK, which set me back $200. This whole mess could've been avoided if they'd just replied to my emails or picked up my calls.
Review about: Tyres.Net
Cooper Cobra tyres
I recently bought some Cooper Cobra tyres from Tyres.Net and I was really happy with the whole experience. The price was good, especially compared to other places, and the tyres were exactly what I needed. Even though there was a small delay in getting them delivered, the company quickly got back to me by email to explain, which I thought was great. I was happy with the service and the prices at Tyres.Net. It was tricky to find these particular tyres, but Tyres.Net had them available and at a decent price.
Review about: Pet Drugs Online
Easy ordering, quick delivery
Pet Drugs Online is absolutely brilliant! Seriously, ordering from them is a breeze. You just give them a ring and there's always a friendly voice on the other end. If you're unsure about how to order, they're really helpful and guide you through everything. And to top it off, the medication arrives within a couple of days. I mean, what's not to like about them?
Review about: Furniture in Fashion | FiF
Dressing Table purchase
I recently bought a really nice dressing table that's super sturdy. But man, it was a mission to put it together! You really need some skills for that job. The delivery team were awesome and the company kept me in the loop about when it would arrive. I definitely suggest checking them out!
Review about: Evolution Slimming
Easy ordering, quick delivery, strong Detox Plus, informative descriptions
I bought something from this company not long ago, and I have to say, ordering it was really easy. The website was simple to use, I found what I was looking for without any hassle. Like someone else said in a review, the delivery was speedy, which was a nice surprise.
Review about: Not on the high street
Two items
The customer service was really great, quick, and really attentive. Both items and the Sellers were brilliant. But, the website was a bit confusing, it felt like it was made by a robot or someone with a muddled mind. The ordering system kept saying two items were actually one, which was confusing until the package came. There were a few spelling mistakes in the system, like 'expirate' instead of 'expiration', which was annoying. Nevertheless, the main thing is that the right items got here on time.
Review about: VonShef
BBQ grill
This BBQ grill is fantastic! I really like how you can adjust the height of the coals easily and check the temperature with the gauge. We've had a few BBQs with it already and they've all been really good. It was quite easy to put together too. I recommend getting a cover for it unless you've got a garage to store it in.
Review about: Belvilla
Modern and clean property
I stayed at a lovely, modern property recently with a great location. The beds were comfy, the floors had underfloor heating, and the bathroom was really nice. Checking in and out was easy and stress-free. Overall, all the essentials for a short stay were provided, and I would definitely recommend this place to others.
Review about: Predator 4x4
Replacement steps for my vehicle
I just got some new steps for my car from this company and I have to say, I'm really impressed. The delivery was quick and the customer service I got, whether online or over the phone, was fantastic. The steps are really good quality and fit perfectly on my car. I'm really happy with my purchase and I'll definitely be shopping with them again in the future.
Review about: Closet London
Wrinkled dresses
The dresses I ordered were stunning, as usual. However, I was a bit gutted to see that they arrived all crumpled up. They're a bit pricey, so I was hoping for better. In the past, my orders from you have always been spot on when it comes to packaging. I'm hoping this wrinkled mishap was just a one-off. It looks like maybe the dresses had been returned by someone else and not sorted properly before being shipped out to me.
Review about: Paisie
Stretched sweater
I was really disappointed with the quality of the V-neck ribbed sweater I recently purchased. I've been a fan of this brand for a long time and have bought many sweaters from them, but this one just didn't meet my expectations.
Review about: Nkuku
Woven bench, side tables, and lamps
I've been keeping an eye on this company for a while and finally decided to go for it and make a purchase. I was a bit unsure at first, worried that the products might not be as good as they looked in the pictures. But I took a chance and got myself a woven bench, two side tables, and two lamps for my newly redecorated space. And I have to say, they are absolutely beautiful! The service was excellent, the quality of the products exceeded my expectations, and the delivery was speedy. I was even impressed by the way everything was packaged. All in all, I am really happy with my buys and I would definitely recommend this company to anyone in search of unique, high-quality home decor.
Review about: Tru Clothing
High quality item, too small
I had a really good time with the lovely customer service at this shop. The thing I bought looked and felt just like they said it would. Unfortunately, it was a bit small for me, but the customer service team were quick to help me with the exchange. They even agreed to my request to use Paypal for the return label instead of a credit card so it could be processed faster. I'm really looking forward to getting the new item and I would definitely recommend this shop to others. Thanks a lot!
Review about: Kickz
Delayed delivery due to technical issue
I ordered something from this company not long ago, and I was a bit annoyed because they took ages to send it to me. They had some technical problem or something which meant they didn't tell me what was going on, and it ended up taking 11 days for my shoes to finally arrive. But you know what, everyone makes mistakes sometimes, so I'm not too bothered. All in all, I still think this company is pretty reliable.
Review about: Maison Threads
My new backpack
I recently bought a backpack from this shop and only used it for a total of 13 days before the handle started to become loose and frayed. I was under the impression that goods sold in the UK came with a warranty, but sadly it seems that this shop does not provide one.
Review about: Pleo
Card replacement
The customer service rep, James, was really good at sorting out my problem with replacing my card. He got what was up straight away and quickly sent me a new one. I was well impressed with how fast and helpful he was in dealing with everything. All in all, I'm chuffed to bits with the service I got from Pleo.
Review about: Homelike
Unreliable service
I had a really bad time with this service. I left a review saying how unhappy I was, but all they sent back was a generic response saying they wanted to help me. However, nothing has been fixed so far. They talk a lot but don't do anything. I'm still waiting for my deposit and now I have to spend money on legal documents and translators. Homelike just ignore any issues that come up. It's so annoying that this website won't own up to their mistakes.
Review about: Outlaws Amsterdam
Rings purchase
I bought a couple of rings from this company not long ago and I must say, I was quite impressed with how nice they were. The rings were both really well-made and looked great. However, I did have an issue with one of the rings when the stone fell out shortly after I got it. But, the customer service team dealt with it really quickly and sent me a new ring without any extra charge. It was great that they sorted out the problem so easily and swiftly. All in all, I'm really happy with my experience and will definitely think about getting more rings from them in the future.
Review about: GreatArt
Online art supplies purchase
I ordered some art supplies online a while back but haven't heard anything about when they'll be dispatched or delivered. I've tried getting in touch with customer service a few times over the phone and through email, but no luck. On the website, it says my order has been dispatched, but there's no tracking details. If I don't get my order or an update by the end of the month, I'll have to get in touch with my card provider to sort out a refund.
Review about: Bimago
Cool painting for my room
I've just got this amazing painting for my room and I absolutely love it! When I first ordered it, there was a bit of an issue, but they sorted it out really quickly and even sent me a message apologising. The package arrived in no time at all and the painting is exactly as described. So grateful!
Review about: Holiday Gems
Holiday booking assistance
You know what really gets on my nerves? Trying to use apps when my eyesight is playing up. So, when I couldn't get onto the airline website to put in my passport details, I was absolutely seething. However, I thought I'd give it a go and dropped them an email for some assistance. Can you believe it? They actually got back to me pretty quickly and sent over some useful links to try out online. Crisis averted. I'll definitely be using them again.
Review about: Nevisport
Winter hiking boots
I bought a pair of winter hiking boots from an outdoor shop recently, and I was very impressed with the customer service I got. The staff in the Fort William store really knew their stuff when it came to the products they sell, and they helped me find the ideal boots for what I needed. They not only gave me great advice on size and features, but also made sure I was happy with my purchase.