ALA Insurance - Overall Rating based on 22 reviews
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Car Insurance purchase with the help of a customer advisor
I found it really hard to find the right car insurance online, so being able to talk to a customer advisor was important for me. Nathan, the advisor who helped me, was really patient, knew a lot about the products, and understood exactly what I needed. The website was easy to use, but having someone to chat to and confirm I was choosing the right thing was so helpful. Thanks to the team for giving such great service.
Refunded GAP insurance, new policy for new vehicle, registration number update.
Recently, I had to get in touch with customer service at this company to sort out a refund for my old vehicle's GAP insurance, set up a new policy for my new vehicle, and update the registration number because I added a Personal Number plate. I have to say, the customer service reps I spoke to, especially Charlotte and Katie, were really polite, knew their stuff, and were super helpful the whole time. I've been a customer with this company for ages and I've even suggested them to my family and friends for their GAP insurance. I wouldn't even think about going anywhere else for my business.
About ALA Insurance
ALA Insurance is a reputable company that has been providing GAP insurance since its establishment in 1990. They are the UK's longest standing and one of the most respected providers of GAP Insurance, covering the shortfall between the initial cost of an item and its market value in case of a claim. ALA offers GAP cover for cars, vans, motorbikes, and light commercial vehicles, as well as additional coverage for various features such as tyres, alloy wheels, scratches and dents, keys, excess, extended warranty, and more. Their unique offering includes an option to extend GAP insurance for an additional 12 months under specific conditions, providing flexibility and value to their customers. Customers can share their feedback and experiences through honest reviews, helping others make informed decisions about their insurance needs. ALA Insurance is dedicated to providing reliable and comprehensive insurance solutions for their customers, ensuring peace of mind and financial protection.
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Contact Information
Unit 3, Park Farm Courtyard, Easthorpe
YO17 6QX Malton
United Kingdom
Categories ALA Insurance
Insurance | Vehicle Reviews & Experiences
Page Statistics
Seite online seit: 3 May 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Car Insurance purchase with th
I found it really hard to find the right car insurance online, so being able to talk to a customer advisor was important for me. Nathan, the advisor who helped me, was really pa... Read onBy: Colin Reynolds