Coast - Overall Rating based on 22 reviews

55% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-03
Fast and efficient customer se
I was really happy with the customer service I got when I messaged the company. The staff were su...Read on
Natasha Ward

Most relevant negative review

  2024-05-30
Dress purchase, Returned item
My recent experience buying a dress from Coast was really annoying. I got this lovely dress but h...Read on
Kevin

Review with most votes

  2019-04-24
I bought a dress, still feels
I bought a dress for a theatre play. and actually wore at dress rehearsals, further in multiple p...Read on
Ava Chapman

Reviews (22)

  (11)

 (1)

  (8)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    BIGGEST MISTAKE EVER

    Multiple orders were placed, some items were no longer available and cancelled. Highly annoying as I'd already purchased these items. Returns are not processed in a timely manner. Multiple Customer services agents respond to the same complaint without reading previous emails and expect their clients to do all their work, they are not able to locate email addresses, contact details etc unless it's handed over on a plate. Furthermore, a factory fault on an item is being ignored. Clearly their quality assurance checks are substandard and Customer service process non existent.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    I bought a dress, still feels new

    I bought a dress for a theatre play. and actually wore at dress rehearsals, further in multiple player, the re-shows of the shows, you know and after 8 months, it still feel new.
    Thats's something defines the quality of it.
    I haven't tried other clothes but I surely loved it.