Equi Supermarket Reviews
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Reviews (21)
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Horse feed and grooming supplies
I've been a loyal customer of Equi Supermarket for some time now, but I was really disappointed with my recent order. The horse feed and grooming supplies that I purchased arrived damaged and open, which was really frustrating for me. I tried to get in touch with the company through various ways like emails, website forms, and phone calls, but I haven't received any response so far. This lack of communication is not okay and it doesn't reflect well on their customer service. Even Yodel, the delivery service, couldn't get through to Equi Supermarket to sort out the issue, which now has me considering disputing the charges with my credit card company. It's just a shame to experience such poor customer service when a simple acknowledgment of the problem could have made a big difference.
Chaff for my hoses
I contacted after 1 week of placing my order as I still hadnt received and was running low. I appreciate its difficult times with Covid but others are managing to function. They still couldnt give me adelivery date 9 days later so my order was cancelled! Thank goodness for Equi box who sent my food out same day and I got it the next day.
Review with most votes
Very uncommon store
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