Flannels Reviews
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£300 hoody purchase
In the past, shopping from this store was like a treat. But lately, my £300 hoodie came in a boring package that wasn't very fancy. It felt like they were lowering their standards. Not happy with their returns policy either, as I have to pay for returns and exchanges. Disappointing to see their customer service going downhill, especially since I've been a faithful customer for ages. I used to love checking out their stuff and buying on a whim, but now I'm unsure because of these changes. It's a matter of principle for me, and I'd rather pay a bit extra for better service and packaging.
£200 trainers
I recently splashed out over £200 on a pair of trainers from Flannels. I was a bit miffed to discover that I had to fork out an extra £6.99 for delivery - seemed a bit steep when lots of other shops give it for free over a certain spend. And to top it off, the Nike boxers I picked up at the same time turned out to be rubbish quality - they fell apart after just one wear! Well, needless to say, I won't be shopping with them again after this disappointing experience.
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