Owlet Reviews
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Reviews (4)
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Owlet camera malfunction
I had a problem with my camera suddenly not working properly after only a few months. I tried different ways to fix it, but it stayed broken. The big moment was when they asked for proof that I bought it, which worried me because I wasn't sure I still had the receipt. But when I gave them the right info, they quickly sent me a new camera that arrived in just two days. I was really impressed by how fast and helpful the customer service team was. Even though getting the proof of purchase was a bit of a pain, my whole experience with Owlet's support made me feel happy and looked after.
Sock monitor malfunction
The sock monitor packed up after just three months, and trying to get help from customer service has been a nightmare. The camera keeps losing connection and is frustratingly slow, especially when you're using a sound machine at the same time. All in all, it's been a complete waste of money, especially considering the poor customer service.
Smart sock purchase
The customer service I received was really disappointing because I had problems with the product connecting. I asked for help but didn't get any, even after waiting for 10 days with the issue still not resolved. On top of that, the product itself didn't meet my expectations as it couldn't connect properly, which left me feeling pretty unhappy with the whole experience.
Baby monitor
So I got this baby monitor, you know? The idea was to keep an eye on my little brother at night so he wouldn't wander off. But then, get this, someone managed to hack into it and was attempting to kidnap my brother! Can you even imagine? Turns out, this has been going on for ages, and the company's only advice is to change passwords. Like, really? Our password was top-notch and yet it got hacked! So yeah, don't bother buying this gizmo if you're not okay with strangers snooping on your baby.