All reviews of Watson
Review about: Waggel
Pet insurance cancellation process
I had to cancel my cat insurance policy recently because I took in a rescue cat but sadly had to return it after 3 months. Cancelling it was actually quite easy and hassle-free. I was really surprised at how quickly they gave me a refund for the premium I had paid for June. What I liked the most was that I didn't face any penalties for cancelling, and I wasn't stuck in a long contract. All in all, cancelling was a positive experience for me.
Review about: TruTravels
Recent tour experience
I went on a tour recently with a fantastic guide named Violetta. She really went all out to make sure everyone in the group had a great time. Violetta not only shared interesting facts and info with us, but she also showed genuine care and attention to each of us. She was really good at creating a friendly and welcoming vibe, treating us more like friends than just customers.
Review about: AnyVan
Removal service
The removal company I used was absolutely brilliant. Booking directly was simple, although I did have a quick look online to check prices in advance. I really liked that they kept me informed about when they would pick up and drop off my things, it made organising my day much easier. Overall, the service was top-notch and very professional, which made moving a lot less stressful than if I had tried to do it all by myself. I would definitely recommend them to anyone looking for help with removals.
Review about: Giglio
First-time order
I was really surprised by how great and quick the service was that I got from this company. The package was packed really nicely and even had a kind note about returns, as well as a personal signature thanking me for buying. It made me feel like they really cared about me as a customer, and it left a good impression on me. I really enjoyed my first time buying from this company and I'll definitely be back for more. A massive thank you to the team!
Review about: Wallis
Refund query resolved quickly
I had a problem getting a refund sorted, so I dropped an email to customer services to get it sorted. Ronald got back to me really quickly and managed to sort everything out within an hour, which I thought was great. I was really impressed with how Ronald handled everything so efficiently and professionally. Bit of a shame that I had to get in touch with customer services in the first place though.
Review about: Devola
2nd 12L Dehumidifier
Dehumidifier available! This dehumidifier is efficient and budget-friendly, with free next day delivery. I highly recommend both the company and the product.
Review about: Craigmore
Great customer service
I was really pleased with the customer service I got at that shop. They kept me updated on when my order would arrive, which was great. But what I really liked was being able to use Klarna to spread the cost of my purchase. It made everything much simpler and more convenient.
Review about: Urban Surfer
Vans T-shirt and Animal T-shirt
I bought a Vans T-shirt and an Animal T-shirt from the shop the other day. Turns out, the sizes were all over the place. The Vans one, in large, was massive, but the Animal one in the same size fit just right. Got in touch with customer service, and apparently, this is a known problem with Vans stuff. Would have been nice to know before I bought it.
Review about: Ticketweb
Cancelled tickets due to death in the family
I had to cancel my tickets for the event the day before because my cousin's pet goldfish died, and I was too upset to leave the house. But Elaine G and Ann were really lovely and understanding! They sorted out my refund in no time and reassured me about missing the show. I could tell they genuinely cared about me and my sad fish situation. Huge thanks to Elaine G and Ann, you're absolute gems!
Review about: Voi London
Son's new favourite branded clothing
I was really pleased with the customer service when my delivery went missing. They sorted out a redelivery to a different address after just a few emails. The branded clothing my son received is really good quality and value for money.
Review about: Efteling
Disappointing first visit to the park
Our trip to the park didn't quite meet our expectations. We came a bit later than we planned because of train delays all the way from the North. When we got there, we weren't warned about the construction work going on which was a bit of a surprise. Once we got past that, we found the attractions were a bit of a letdown - either too thrilling or too slow, nothing just right. Plus, they were quite a trek away from each other. The prices were hefty considering the limited things to do, and we also spotted some flies on the food at a few food spots, just like another review pointed out. On the positive side, we did like how the park is swapping out old steam trains for cleaner electric ones, so we'll give it an extra star for that. But all in all, we won't be coming back here. We'll try out other parks where we might snag some good deals on tickets using different apps, getting more bang for our buck.
Review about: Discounted Sunglasses
Sunglasses
The sunglasses I purchased were absolutely amazing! They were just like the photos online and arrived really fast in the post. I was so impressed by how spot-on the description was, it felt like they could read my thoughts and knew exactly what I was after. I'll definitely be shopping on this website again. Thanks for such a great experience!
Review about: Duracell Direct
Easy and direct purchase of genuine batteries
I recently bought some batteries from Duracell Direct and I was really happy with how simple and easy it was to order. It was a relief to know that I was getting the real deal from a trustworthy company. The free delivery was a nice surprise and made the whole thing even better value. I also spotted some great deals which made the whole shopping trip even more enjoyable.
Review about: Broadway Travel
First cruise holiday
Me and my family were thinking about going on our very first cruise holiday. We contacted a few places to get quotes and advice, and I must say, everyone was really helpful. However, when we spoke to this one lady called Chloe, she was absolutely amazing. Not only did she offer us the best price, but she also made the whole process enjoyable and hassle-free. It felt like chatting with a friend, but even better because she was assisting us in planning our dream holiday!
Review about: Weird Fish
Birthday gift for outdoor swimmer
I bought a birthday present for a friend who loves swimming outdoors and got it sent straight to them. It arrived earlier than expected, which was a great surprise. When they opened it, they thought it was big and really cool.
Review about: Flooring365
Laminate flooring purchase
I had a chat with this lady named Jeni regarding some laminate flooring, and I must say she was lovely and so helpful. She broke everything down for me in a way that made sense, and made sure I was informed about when it would be delivered. She even mentioned that I could pick a different day for delivery if I needed to. I was genuinely pleased with the service she provided.
Review about: QP Jewellers
Diamond earrings gift for wife
I bought a beautiful pair of diamond earrings for my wife from this jewellery shop not long ago. The earrings were of outstanding quality and my wife really adored them. Nevertheless, I was rather let down by the delivery process. I chose FedEx 2-day shipping but the parcel got delayed by a few days, meaning it arrived after my wife's birthday. As a customer, I was hoping for a more reliable service when it comes to timely delivery.
Review about: Bath Shack
New bathroom stuff
I visited this place and the people there were really lovely and helpful! They assisted me in selecting all my new bathroom items and provided me with plenty of advice. The delivery arrived on time and the delivery driver was really friendly. I also received excellent assistance from a man named Mathew, who was extremely helpful too.
Review about: Tennis Point
Rackets and bag
I recently bought two rackets and a bag from Tennis Point. The quality of the items was great, but there was a delay in getting them delivered. I placed my order on the 8th of September. On that day, I got a message saying there would be a delay, which made me look up some reviews online. I was worried because I had bought these things as a birthday present for my son. The items were eventually dispatched on the 13th of September. I could see where my order was using DPD and even set up a delivery day, but nothing showed up. It wasn't until I phoned Tennis Point on the 19th of September and talked to Darren that I found out some items were stuck at customs causing the delay. Luckily, the order got to me on the 20th of September, which was my son's birthday, right on time. I'm happy with the products, but the slow delivery made me give them one less star in my review.
Review about: Heatable
Boiler installation service
I wanted to share how pleased I was with the boiler installation service. The engineer was really professional, keeping me updated and leaving everything clean and tidy. Plus, the price was much better than other options. I'd definitely recommend this company to anyone needing a straightforward and affordable boiler installation.
Review about: Rosewe
My order never arrived
I ordered something a long time ago, but it still hasn't shown up! I'm really annoyed because I was so excited to wear it. I've sent them loads of emails, but all they keep saying is that it's on its way. I'm starting to doubt if it will ever arrive. Ugh!
Review about: Petit Fernand
Custom labels
The custom labels I ordered were fantastic. The quality was really good and the design was exactly what I was looking for. Unfortunately, my first set of labels didn't arrive which was a bit disappointing. However, the customer service team were amazing and sorted everything out for me. I eventually got my order and, even with the little hiccup at first, I would definitely order from them again and suggest them to other people. Thanks for coming to the rescue!
Review about: Addison Lee
App tell us when driver coming, 6 of us in comfy car, driver good at driving in London
The app let us know when the driver would arrive and how we could get in touch with them. The car was super comfy for all six of us, and the driver was ace at navigating the bustling streets of London.
Review about: Ottoman Hands
Necklace purchase
I was really excited to get my necklace, but it's been a bit of a letdown. The website promised my order would arrive in 2 to 3 days, but it's now the 3rd and still no sign of it. It's not right to say it will be super quick if they can't actually deliver on time. They only sent out my order after I asked about the hold-up, and even now, I've got nothing to show for it.
Review about: Vidrate
Electrolyte drink subscription
I really love the electrolyte drink subscription service. It's been a real lifesaver for me, keeping me hydrated in a convenient and effective way. The drinks are top-notch and always arrive right on time. The staff are so friendly and helpful whenever I want to switch up my order or try out new flavours. I couldn't be happier with the service!
Review about: Idealo
Price comparison for s24 phone
I have to say, I was really impressed by Idealo and how easy it was to compare prices from various websites. It saved me a ton of time and stress in searching for the best deal on the s24 phone. The website was really user-friendly, and I could easily browse through different options to make a smart decision based on price, reviews, and delivery choices. Thanks to Idealo, I found an amazing deal that I wouldn't have found otherwise. I would definitely recommend using this platform to anyone looking to save money on their purchases.
Review about: Calzedonia
Overpriced and Poor Quality
I've bought quite a few things from this shop, but I've been getting more and more disappointed with the stuff they sell. I mean, I recently splashed out a crazy amount on some tights, only for them to rip the first time I wore them. And those knee-high stockings I got in winter? Same story. It's so frustrating to waste money on things that can't even last one wear. I thought a high-end brand like this would do better, especially for the prices they charge. It makes me wonder if they really believe in their products or if they do refunds for situations like this. Their customer service definitely seems lacking in this area.
Review about: Chic Me
Item browsing frustration
It can be really frustrating when you're browsing items online and you click on something for more details, then when you want to go back, it takes you right to the beginning of the page rather than where you left off. It's just annoying, isn't it? Why don't they sort this out? It just makes shopping less enjoyable and more of a chore.
Review about: Free VPN Planet
VPN app purchase
I thought I'd give this VPN app a go as I'd heard good things about their round-the-clock support and fast connections. Unfortunately, my experience was nothing like I hoped. Once I started using the app, my internet speed dropped to just 10% of what I usually get. I tried to contact their '24/7 support', but no one responded, which was really disappointing. It's annoying to pay for a service that not only doesn't live up to its claims but also doesn't help you out when you're in a pinch.
Review about: Van Meuwen
Plug bedding plants
I recently bought some plug bedding plants from this company and I was really let down by the condition they were in when they arrived. When I opened the package, a lot of the cells looked damaged or there was no growth at all. I got in touch with the company straight away to let them know about the problem, but I haven't had a response that fixes things yet. It's frustrating to see that they seem to be more focused on getting your money than making sure the products they send are good quality.
Review about: Room To Grow
Order placed for a mattress
I ordered a mattress some time back, but despite trying a few times to see what's going on with my order, I haven't heard anything about it. The Customer service team said they'd look into it and give me an update soon, but I'm still waiting and there's no sign of when it might arrive or any tracking details. The lack of communication and clarity has been really annoying, and I won't be buying anything from this company again.
Review about: Custom Controllers
Faulty controller
I bought the controller because it was cheap and came quickly, but I have to say, I'm really disappointed with the quality. The one I got keeps switching off on its own, even when it's charged up and I'm not even touching it. It's really annoying and ruins gaming because I can't use it properly. I was really looking forward to using this controller, but it's just not up to scratch.
Review about: Pants & Socks
Underwear and socks
I recently purchased some underwear and socks from this store and I have to say, their customer service is absolutely fantastic! I encountered a small issue with my order, but they resolved it promptly and were incredibly kind about it. They completely changed my mood and now I am extremely satisfied. I wholeheartedly recommend them, top marks all the way!
Review about: Vinterior
Vintage furniture sourced from Czechia.
I recently bought a lovely vintage furniture piece from Vinterior that came all the way from Czechia. The whole process went really smoothly and it was delivered in perfect condition. I was so impressed with the quality and how unique the piece was. It actually arrived way before another item I bought on the same day from another company, which still hasn't shown up yet. Vinterior's customer service was top-notch, so I definitely recommend them if you're looking for something special for your home.
Review about: Look Fabulous Forever
Eyebrow make-up in grey and mascara in black.
I'm 69 years old and I've always found it tough to find makeup that suits me. But I was over the moon when I found the cosmetics at LFF. The grey eyebrow makeup and black mascara are just right for my skin tone and age. The packaging looked great, and the delivery was really quick and free, which was a bonus. I also love the helpful tutorials they have on their website.
Review about: Vrbo
Scammers - terrible awful
They're total scammers, I can't believe it! They need to be properly investigated for ripping people off. They're complete crooks, don't trust them!
Review about: Dears Pharmacy
Prescription pick up
The people at Dears Pharmacy are really nice, but gosh, their systems are just terrible! It's like a mission every time we go in there to try and find our prescriptions from the surgery. We end up having to ask them to check in different places until they eventually manage to locate it. And then the wait for them to get our medication ready is just never-ending, it feels like. Half the time they forget to even give us a call! I mean, we've had situations where we've been waiting with a poorly child, only to have to chase them up ourselves. And let's not even mention the huge pile of bags they have stacked behind the counter that they have to rummage through every time!
Review about: ChrisElli
Black Skagen watch
I came across this amazing black Skagen watch that had been discontinued, but luckily ChrisElli had it available at a great price. They shipped it all the way from Germany to the US at no additional charge, which was fantastic. The watch arrived promptly and in perfect condition, unlike a previous Skagen purchase from a different seller that was a bit sketchy. I was even able to easily switch the strap to a black mesh one without any issues. Honestly, I couldn't be happier with how everything went. If I spot another item I fancy on ChrisElli, I will certainly purchase from them again.
Review about: Moss Bros
Bought a suit online
I ordered a suit online and was really looking forward to it. When the trousers and waistcoat arrived, I was pleased, but then the jacket was missing! They sent me emails saying it was on its way, then cancelled because it wasn't available. How annoying is that? Now I have to send back the other items that I can't really use without the jacket. It's so frustrating. I won't be shopping from them again for sure!
Review about: Pooky
Rialto Venetian wall light
I've got this really nice wall light that looks really fancy, but it's been a nightmare to install. The base is really big, making it impossible to fit the connectors inside. I tried putting them in the wall behind the fixing, but the hole was too big for the base to cover it. My electrician wouldn't touch it!
Review about: Mattress Online
Mattress from Mattress Online
I recently bought a mattress from Mattress Online and I have to say, I'm really pleased with how it all went. Everything from ordering to delivery went really smoothly without any problems.
Review about: Creightons
Curly hair shampoo and conditioner purchase
I've tried out their stuff before, and I have to say, they never disappoint. I got myself the shampoo and conditioner for my curly hair, as well as the blonde ones. The products came really quickly, just a few days after I placed my order. The smell of them is so nice, and they make my hair feel fantastic. I've tried other brands in the past, but Creightons always manages to impress me with how great their products are.
Review about: Bikeinn
Bike accessories
I bought some bike accessories from an online store recently and I have to admit, I was really pleased with the whole thing. The packaging was spot on, making sure everything arrived in tip-top condition. The quality of the products was top-notch, no scratches or dents at all. I reckon that online store is one of the best out there for the range of stuff they have.
Review about: Lampoo
Bluetooth speaker
I am really disappointed with the service I got from Lampoo. To start with, even though the store was closed, I wasn't asked if I wanted to collect my things and they were sent to a different place without me agreeing to it. On top of that, I've been trying to send back an item since January 17th, but I've had a load of problems. They haven't given me a reference number or any tracking details, and the UK contact number doesn't seem to work. In general, Lampoo's lack of communication and unprofessional behaviour has made me very unhappy.
Review about: Furniture123
Bedside table and lamp
I recently bought a bedside table and lamp from this shop, and I couldn't be happier with my purchase. The furniture arrived just as it was described, and it looked even better in person than it did in the pictures online. The quality was really impressive, and I was surprised at what a great deal I got. The delivery was incredibly fast too - I got it the very next day after placing my order. Overall, I was really impressed with my shopping experience here.
Review about: Raw Denim
Cheap pair of jeans for cycling/commuting to work
I was just looking for a budget pair of jeans to wear while cycling to work, and Raw Denim had exactly what I was after. The jeans were reasonably priced, really comfy, and did the job perfectly. Couldn't have been happier with them.
Review about: 123spareparts
Enquiry about a specific part on the website
I had a bit of a bad time recently when I was trying to ask about a specific part on a website. I was hoping to get the part I wanted for less money than the main dealer. But when I gave them the part number and asked if it was the right one, they said they don't actually sell that part, despite it being on their own website. It was pretty annoying and frustrating that they didn't seem to know what they had in stock. It's really important for a company to keep their website info accurate and current so they don't end up confusing customers.
Review about: Horace
Grooming products review
I've tried Horace products and I was really impressed with how good they are. Every product is made with natural ingredients and you can see the results for a long time. The customer service team is amazing, they're always there to help with any questions. I would definitely suggest Horace for high-quality grooming products.
Review about: Ruby & Oscar
Necklace purchase
I bought this really amazing necklace from here, and I had a bunch of questions about when it would arrive and stuff. This really lovely person named Roxanne answered all my questions perfectly! Also, the necklace is just so cool, I absolutely love it! This was my first time ordering from here, but I'll definitely be back for more bling bling!
Review about: SexMachines
Sex toys
Our sex toys were really cool, but the delivery guy got mixed up and dropped them off at the wrong house. Ended up having to fetch them from a pick-up point the following day.
Review about: Oxygen
Next day delivery
I decided to treat myself to next day delivery last Friday, but ended up waiting until Monday for my item to arrive. To my disappointment, the t-shirt was not as good quality as I had hoped for, especially considering the price for a medium size. It honestly felt more like a £24 cleaning cloth than a t-shirt. Needless to say, I won't be buying from this company again, especially since they seem to go by two different names. Just a heads up to avoid this complete rubbish!
Review about: Superdrug Mobile
Mobile phone contract
I work as a UX designer and I have to say, the recent updates to the website have really made it difficult for users to navigate. It feels like the developers didn't think about the OS functions properly, leading to a lot of frustration for users. I even faced some errors on my mobile which made it hard to browse and make purchases. It's obvious that there wasn't enough careful thought and planning put into these changes, and it's now driving users away. The UX designers really need to rethink their approach and the bonuses should be paused until this problem is fixed.
Review about: Bateaux London
Boat trip along Thames
I absolutely loved the boat trip along the Thames! The booking process was super easy. After making the booking, it felt like a long wait until the day finally came. But it was totally worth it! When we arrived, there were lots of friendly servers ready to welcome us with big smiles. The service was excellent and the food was really delicious. And the jazz music was incredible! There was a saxophonist and a baby grand piano playing some fantastic tunes. I would definitely recommend this boat trip to all my friends and family. I really hope I can do it again, maybe next time in the evening. A big thank you to everyone for giving me some wonderful memories!
Review about: The Fine Jewellery Company
Jewellery order for Misses birthday
I just wanted to say a big thank you to Kelly and Callum for being so amazing with their customer service. They were really quick and helpful in sorting out my return and making sure that I got a new order in time for my Misses' birthday. Their professionalism and commitment to making customers happy was really impressive. I'm really impressed with the service from the whole team.
Review about: Marks and Spencer
Clothing
When I look back at the quality and prices from a few years ago, it's a bit disappointing to see what's happening now. The clothes I bought were definitely not worth the high price. It seems like we're going through the same thing all over again, and that's not great.
Review about: Jigsaw
Returning damaged trainers
Hey there! Just wanted to give a big shoutout to Nadia and her fantastic team for assisting me with returning my damaged trainers from the US all the way to London. They were incredibly helpful and kept me updated throughout the process, even arranging a replacement for me. I'm so excited to wear my new trainers this spring! When I visited the Westbourne Grove store back in February, it was absolutely wonderful - such a great atmosphere and a lovely shop. I'm definitely looking forward to going back soon!
Review about: Buckley London
Express delivery order
I ordered this thing and paid extra for fast delivery on the 10th of February. It's the 14th now and I still haven't got it! I tried to get in touch with them through their online form, but I haven't heard back. This is really disappointing and just not on.
Review about: Fibrus
Fibre optic broadband installation delay
I was really gutted to have to wait for more than a year for the fibre optic broadband installation to be sorted. Dealing with customer service during this time was an absolute nightmare. Every time I got in touch with them, they said they’d call me back but they never did. Although the broadband works well now, the whole process was ruined by the poor communication and lack of follow-up from the customer service lot.
Review about: Archers Sleepcentre
Bed purchase for elderly mother
Stevie over at the Cumbernauld branch was just brilliant! He really went the extra mile to help me and my elderly mother pick out the right beds. He was so patient, attentive, and really knew his stuff. Not only did he help us choose the perfect beds, but he made sure everything was sorted with the order and delivery in no time. We couldn't have asked for a better service. Thanks a lot, Stevie!
Review about: The Natural Patch
Product packaging and customer service
I was really impressed with my recent order from The Natural Patch. It arrived in just a few days and was packaged really well to make sure it came in perfect condition. Plus, the customer service I got was top-notch. The staff knew their stuff and were really helpful in answering all my questions about the product and what it can do. I'll definitely be back for more shopping in the future.
Review about: One Education
Course presentation appreciation
The course presentation was really great, especially the evaluations after each topic. The language was clear and easy to understand, so it was a very enjoyable learning experience. The website was easy to use, so getting around was a piece of cake. My only issue was not being able to download lecture notes for later reference. It would have been helpful to have those materials for revising.
Review about: Urban Touch
Satin slip dress
I am really disappointed with the service from Urban Touch. I bought a satin slip dress from them through a third-party website, but when it arrived, they said I had stained it. I hadn't even put it on, just saw the colour wasn't right and put it back in the bag. The picture they sent of the so-called stain just looked like a crease to me. It's clear that Urban Touch is being dishonest, so I wouldn't recommend buying from them.
Review about: Threadbare
Clothing
I recently bought some clothes from this company and I was really disappointed with their return policy. They said on their website that they follow the distance sale rules and allow returns, but that wasn't the case when I tried to return some items that didn't fit me well. They told me they only accept returns if the product is faulty. I was quite upset about this because it means customers can't return items for any other reason than defects. It's a shame to see a company not caring about customer satisfaction and not sticking to what they advertise. Just be careful if you decide to order from them because returning items might be a bit of a hassle.
Review about: DIY Splashbacks
Saffron Minton splashback purchase
I bought this beautiful Saffron Minton splashback from the company and I have to say, it's absolutely stunning! The print is top quality and looks really sharp and clean. It was a breeze to install, I went with the recommended adhesive and had no problems at all. Plus, it's super easy to keep clean, especially with the easy clean option. I have to admit, I am really impressed with how well the product works.
Review about: Base
Online purchase of a game
I recently bought a game online from a top retailer in the industry. The website was easy to use and I found the product I wanted quickly. The ordering process was smooth and I had no problems checking out. The game was delivered promptly and in great condition. All in all, I had a great experience with this company and would definitely buy from them again.
Review about: Farrar and Tanner
Leather key fob purchase
I bought a leather key fob recently and the engraving on it wasn't great, unfortunately. I wasn't happy with it, so I got in touch with customer service to let them know. I have to say, the customer service team was brilliant. They were really helpful and understanding, sorted out a free return for me and sent a replacement key fob with the right engraving at no extra cost. I was really impressed with how quickly and well they dealt with the issue. Thanks to their amazing service, I'll definitely be buying from them again and recommending their products to others.
Review about: Select Fashion
Fast delivery and good prices, eco-friendly packaging
I recently bought something from this brand and I was really pleased with how quickly it arrived and how reasonably priced it was. The fact that it came in eco-friendly packaging was a nice extra touch for me as I'm quite big on looking after the environment and I like it when brands take that into consideration.
Review about: Truth Origins
Curcumin supplements
I've been trying out various curcumin products to support my blood cancer treatment, but I'm finding it difficult to determine whether they're actually effective or if I'm simply fortunate to be in remission. Is it possible to transform it into a tablet form instead of powder?