Tezenis31 reviews
This score is based on 31 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Return process delay
I've had an absolutely awful time trying to get a refund after sending back some items. I posted them back on November 25th, but I've not received any sign of my money yet. Customer service said they got my return but just keep fobbing me off, telling me it's with the 'competent department' for review. It's been going on for way too long now and it's really getting on my nerves.
Medium pants
I was really let down by the size and quality of the medium pants I bought. Normally I wear size xs/s in other stores, so I was surprised to see that the size medium pants from here were too small for me. This could be really harmful for people who care about their bodies, especially young girls. If someone like me has to get a large size in your brand, I can't imagine how larger women must feel. Not to mention, the quality of the pants was really bad, I think AliExpress could offer better quality products.
Bikini order
I ordered four bikinis online back in December from this store, but come February, all I got was a fake ring instead of the bikinis. Dealing with customer service has been a nightmare - they're not helping at all. Now they want me to send the fake ring back to their warehouse in China in order to get a refund. I feel totally scammed and I've lost $90. Really disappointed with how everything turned out.
Swimwear set purchase
I had an absolutely terrible time trying to change my address after placing an order. When I noticed the mistake, I tried to fix it on time but couldn't find the button. I contacted customer support several times, but they just told me to wait for the delivery to fail and maybe get a refund. It's been a month and a half now, and my package and $40 are still missing.
Lingerie set purchase
This morning, I popped into the store on OSS Mazzirana Street. I just wanted to say how much I appreciated the really friendly and helpful staff there. They gave me some great recommendations, especially the brunette girl with a ponytail. I can't remember her name, but she was absolutely brilliant.
Overpriced socks
I bought some socks from this company not long ago, but it didn't go well. The socks were way too long compared to what I saw on the website, so I thought I'd return them. But here's the thing - I've been trying to contact their customer service for about four months now, and I've had no luck so far. They keep telling me there's a problem with the shipping label and that they'll sort it out, but I haven't heard anything from them yet. It's really annoying to be stuck in this situation for so long without any solution in sight.
3 pairs of knickers and a bikini set
Well, I went ahead and treated myself to 3 pairs of knickers and a bikini set, and to my surprise, it arrived pretty fast. The funny thing is, it came from a different brand than expected, which was a bit confusing. But, hey, everything was exactly what I wanted, so I can't really grumble about it too much.
Online
I've ordered a parcel the 23rd of December. I've received a dispatched email the 29th of December but I've received anything yet.
I've try to contact the customer service via email,I 've sent two emails but I haven't received any reply. I 've tried to call the customer service number but after a couple of minutes of waiting queue it goes directly to the option to receive a call back (without pressing anything) and of course I 've never received a call back .
Finally I 've managed to spoke to someone via chat after 2 hours of waiting and been told she has passed the request to the right department and they will get back to me (she couldn't tell me when or what had happened with my order). As I was really upset she offered me a 10%discount on the next order (it didn't make any sense to me as I am still waiting for an order I've placed) so I've refused it...
Still waiting a reply....Bra promotion
I bought two bras with promo buy one get one free, I never received the free bras, one of the packaging ( plastic bag) was open, I didn’t want to even try them on until I spoke to someone with regards to the promo, I was told to return the items instead of just sending me the free items, only causing more work for me! Very disappointed with customer care for online customers
underwear
Order received on time but I am really disappointed on how this has been packed. The state of the underwear is not acceptable. It has arrived all like shoved in the delivery bag, everything is creased and there is dust on the items, some items are dirty as well. I am returning the order with a great disappointment for this very low level of care for the product. I don't want other people to experience this. Don't buy from them.
bra, some top
bras were far too small for the size, tops quality weren't very good'
The problem was mostly with the online site. Ordering was so difficult, the website couldn't recognize my postcode and phone number, had to chat with the robot, email them a few times. After those difficulties, the return page didn't work.
About Tezenis
Even when you’re on the beach or at a swimming pool you want to look your best. So where can you find the best swimwear? One company that offers swim clothing is Tezenis. But what can you expect from the quality of their swimsuits? How well will their bikinis fit you? Will their swim shorts be both durable and comfortable, even after a day at the beach? How long will you have to wait for your triangle bikini top or balconette to arrive via the delivery service of Tezenis? And how will the customer service of Tezenis treat you when you approach them with a question or complaint? The best people to tell you more about these things are water lovers that have already tried some swimwear from Tezenis. Read their reviews to understand what Tezenis is all about. Their ratings, experiences, comments and opinions can help you to decide if Tezenis is the best brand of swimwear for you.
About Tezenis
Tezenis is a company that offers swimwear. Their focus is on swimwear for women. There is a large selection of women’s bikini tops. You can choose from push-up bikini tops, triangle bikini tops, strapless bikini tops and balconette bikini tops. Of course, there are also some women’s bikini bottoms. Think of bikini briefs, French knickers, Brazilian bikinis and G-string bottoms. If you’re not a fan of bikini’s, Tezenis has a selection of swimsuits and bathing suits that you can choose from. They come in various sizes, shapes, prints and colours. You can even find some items with My Little Pony on it if you like that sort of thing. Of course, Tezenis also has a selection of swimwear and beachwear for men. Whether you prefer swimming briefs, swimming boxers or swimming trunks, Tezenis might have something you like. And Tezenis has some beachwear accessories like inflatables, beach towels, quid hairbands, bracelets and knot-detail headbands.
Services of Tezenis
You can order beachwear and other items via Tezenis’ website. Just select the bikini bottom or top that you like and put the item in the shopping bag that is connected to your account. There is a Tezenis delivery service that can dispatch the swim briefs of swimsuit and send it on its way to your home. It saves you the problem or visiting a store and fitting the item in a small fitting room. Tezenis also has a customer service department willing to help you when you need some assistance.
Complaints, Compliments and Tips for Tezenis
Do you already wear clothes from Tezenis when you go swimming or sunbathing? If so, we would be grateful if you would tell us a bit more about this swimwear provider. How comfortable are their swimsuits really? Is it possible to find a matching bikini top and bottom? Did you have to wait long for Tezenis’ delivery service to send you the swimwear? And was Tezenis’ customer service department ready to assist you whenever you ask for help? Please add a review and tell us what your opinion of this swimwear shop really is.
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Categories Tezenis
Online shopping | Fashion Reviews & Experiences | Sport & Outdoor Reviews & Experiences
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Last update: December 2025
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Review with most votes
bra, some top
bras were far too small for the size, tops quality weren't very good' The problem was mostly with the online site. Ordering was so difficult, the website couldn't recognize my ... Read onBy: ildiko