The Rug Seller24 reviews
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Rug purchase
I recently bought a lovely rug from this company and I was really happy with how good it was and how nice it looked. It matched the description on the website and it was even nicer in real life. I was impressed by all the different rugs they had, catering to everyone's tastes and budgets. Ordering was easy and the customer service team were really helpful with any questions I had. Overall, I'm really pleased with my purchase and I would definitely recommend this company to anyone looking for a new rug.
Hall rug purchase
I'm absolutely thrilled with my new rug for the hall! It looks fantastic and is exactly what I was looking for. The quality is top-notch and really adds a touch of sophistication to the room. And I was pleasantly surprised by how quickly it was delivered. I'll definitely be returning for more rugs in the future!
A runner carpet
I bought a runner rug for our hallway. On arrival it seemed fine but within 24 hours of opening the packing a smell like 'milk that's gone off' started coming from it. It grew worse by the hour and we locked the rug in the spare room as we couldn't stand the smell. I tried to return but they said I must pay for the return (£46.00!) as they said "wool rugs smell"! None of my other wool rugs smell at all! It's a disgraceful way they won't take responsibility for sending a rug out that obviously has some sort of mould or damp issue in its fibers! Never will I use them again and I'm still in dispute over the returns costs with them! Shameful customer service
Orla Kiely Rug
It is very good to see so many good reviews for this seller! However a rug I purchased on the 1st of this month still hasn't arrived! I have emailed once to which I had a reply! I have waited the 10 working days & still nothing!! I have emailed again today & still awaiting a reply! So far my experience has been quite negative with these guys! I just have to hope it arrives soon!!!
Hi, I ordered a rug beginning of Feb 2021, and I was advised that I would receive it by 29 March. I hesitantly accepted this but I have been advised this week that it is not being manufactured any more. I was very disappointed and asked for my money back. They have not responded to my request for refund. Before that they were very prompt in replying to previous emails. I still await my refund.
About The Rug Seller
The Rug Seller is a company based in Manchester, United Kingdom, with over ten years of experience in selling quality and exotic rugs. They directly source their products from major manufacturers and distributors globally, offering a wide range of rugs at affordable prices. The company offers free delivery on all rugs in the UK mainland and provides a smooth online service for customers to pay through PayPal and Sage Pay. The Rug Seller prioritizes exceptional customer service and aims to meet their customers' needs efficiently. Their product range includes Moroccan rugs, kids' rugs, traditional rugs, wool rugs, cowhide, large rugs, outdoor rugs, Artificial Grass, natural fibre, hand-knotted rugs, Mastercraft, and more. Customers are encouraged to leave reviews about their experience with The Rug Seller, including feedback on product affordability, quality, customer service, and delivery times.
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Contact Information
7 Trafford Moss Road
M171SQ Manchester
United Kingdom
Categories The Rug Seller
Online shopping | Homeware Reviews & Experiences | Sport & Outdoor Reviews & Experiences
Page Statistics
Seite online seit: 21 March 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Orla Kiely Rug
It is very good to see so many good reviews for this seller! However a rug I purchased on the 1st of this month still hasn't arrived! I have emailed once to which I had a reply!... Read onBy: Elizabeth Freck