All reviews of Beth
Review about: OnBuy
Kids Toys
DO NOT TOUCH THIS COMPANY!! I put an order through, was told it failed at payment and to try again, 3rd time of trying I gave up! I looked at my bank account and they had taken the money 3 times even though the order failed! Week and half later I am still trying to get my money back, the OnBuy site so called customer service is a robot and not helping. Paypal have put a claim in on every transaction, but still waiting for my money back! SO UNLESS YOU HAVE NO WORRY FOR MONEY BEEN TAKEN AND NO PRODUCTS TO SHOW FOR IT! DO NOT USE THIS SITE!
Review about: Maison de Choup
The Moods Hoodie
I bought the Moods hoodie, after owning one of the tees and loving the design, I wanted something to wear going into winter, hence purchasing one of the hoodies. The service was great as usual, they are a slow fashion retailer which means they do ordering on demand which is great for the environment. Love them!
Review about: Ultamodan
Many items
This site is an absolute scam. Do not shop here.
Review about: Fantastic Services
One off Cleaning that went badly
We had a one off cleaning session that didn't go very well. We asked for the bathroom to be cleaned first so we could put our very skittish and anxious cat in there, the bathroom wasn't started until after the living room, kitchen and hallways. There were many things like dust being lumped together but no binned, the inside and very accessible windows weren't cleaned, the sink wasn't even touched.
On top of all this, one of our personal belongings was broken, it was something visibly delicate and it had been knocked off a high shelf. The cleaners then tried to put the item back and pass off nothing had happened, didn't even mention it to us before they had left. The item itself is unrepairable as pieces had broken off and some are missing, and it is something that is not replaceable.
We are incredibly unhappy, we had used Fantastic Services for cleaning services before and have always had really good cleaners that took great care with our items and seemed happy to talk to us. It was the complete opposite this time, and we have yet to hear back about our complaint, and ideally a refund for our broken item. Ref no. 2107051172SYSDear Beth,
It has been a true pleasure for us to get in touch and assist in making this right.
We realize that there was an initial delay with dealing with the situation and your feedback is so greatly appreciated. We constantly work on improving and comments such as yours provide us with the opportunity to do so.
Thank you for your lovely words and for giving us another opportunity to provide you with the Fantastic Service that you deserve. We look forward to that.
We always remain at your disposal and hope to see you again soon.
Kind regards,
Fantastic ServicesReview about: OnBuy
DO NOT BUY AN IPHONE FROM ONBUY
My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-EDO NOT BUY AN IPHONE FROM ONBUY
My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-EHi Tracy. Contact me. Same problem. Going to trading standards!
My email is Bethan-potter@outlook.com
Not really OnBuys fault i it, would have been the same if you bought it odd ebay and passed the 30 day period
I ordered a digital timer for use int kitchen on 26 January 2021. The process was easy. I received an immediate confirmation from the supplier. This was followed the next day to advise the parcel was ready for despatch and was delivered on the 29 January. It arrived in good condition. I have used Onbuy.com before and found them efficient and the suppliers I have used efficient.
Always pay by paypal, at least if you have a problem you can claim back via them. Ive got an issue with a dash cam (£179.99) & seller is ignoring me so Ive had to raise it via paypal which is a lengthy process. Shop next time for me for anything of this nature but dog chews etc had no problem
Used twice very good service and quality would always look here before any where else. very quick delivery times
Problem with faulty iPhone, luckily paid with Paypal, but have to send it back to Malaysia? although ordered through Onbuy not happy postage is £15
ONBUY IS NOT AT FAULT HERE...GET IT RIGHT !
Does not sound any worse then Amazon after the 30days period and no different to Amazon where if you buy, knowldgely or not, from 'Market place' where amazon point out they're not actually the seller, and that is who you have to deal with. As usual caveat emptor, Did you check out 'Digi-E' before purchase?
If you paid via a credit card you may have recourse from there.
As has been suggested elsewhere it would be a good Idea to check with citizens advice / trading standards, also worth getting in touch with Apple on the basis they're a 'Global' company and should honour their products without boundaries, although manufactures frequently palm of responsibilities for their products via sub companies/franchises/resellers etc (a global poor practice) but the choice of where to buy from is of course within your choice :-(Onbuy may not be legally responsible under the sale of goods act, but they do have a moral responsibility (and business imperative) to vet the traders they allow to use their marketplace. I have a pair of scrap Apple ipods that were sold fraudulently as new - the seller has gone out of business and OnBuy don't want to know. I don't trust the traders on their marketplace, and will never use them again. Be very wary!!!
i am currently facing the same issue, and am chasing Onbuy.
i am currently facing the same issue, and am chasing Onbuy.
Review about: OnBuy
DO NOT BUY AN IPHONE FROM ONBUY
My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-EDO NOT BUY AN IPHONE FROM ONBUY
My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-EHi Tracy. Contact me. Same problem. Going to trading standards!
My email is Bethan-potter@outlook.com
Not really OnBuys fault i it, would have been the same if you bought it odd ebay and passed the 30 day period
I ordered a digital timer for use int kitchen on 26 January 2021. The process was easy. I received an immediate confirmation from the supplier. This was followed the next day to advise the parcel was ready for despatch and was delivered on the 29 January. It arrived in good condition. I have used Onbuy.com before and found them efficient and the suppliers I have used efficient.
Always pay by paypal, at least if you have a problem you can claim back via them. Ive got an issue with a dash cam (£179.99) & seller is ignoring me so Ive had to raise it via paypal which is a lengthy process. Shop next time for me for anything of this nature but dog chews etc had no problem
Used twice very good service and quality would always look here before any where else. very quick delivery times
Problem with faulty iPhone, luckily paid with Paypal, but have to send it back to Malaysia? although ordered through Onbuy not happy postage is £15
ONBUY IS NOT AT FAULT HERE...GET IT RIGHT !
Does not sound any worse then Amazon after the 30days period and no different to Amazon where if you buy, knowldgely or not, from 'Market place' where amazon point out they're not actually the seller, and that is who you have to deal with. As usual caveat emptor, Did you check out 'Digi-E' before purchase?
If you paid via a credit card you may have recourse from there.
As has been suggested elsewhere it would be a good Idea to check with citizens advice / trading standards, also worth getting in touch with Apple on the basis they're a 'Global' company and should honour their products without boundaries, although manufactures frequently palm of responsibilities for their products via sub companies/franchises/resellers etc (a global poor practice) but the choice of where to buy from is of course within your choice :-(Onbuy may not be legally responsible under the sale of goods act, but they do have a moral responsibility (and business imperative) to vet the traders they allow to use their marketplace. I have a pair of scrap Apple ipods that were sold fraudulently as new - the seller has gone out of business and OnBuy don't want to know. I don't trust the traders on their marketplace, and will never use them again. Be very wary!!!
i am currently facing the same issue, and am chasing Onbuy.
i am currently facing the same issue, and am chasing Onbuy.
Review about: Victorian Plumbing
Excellent products, no price issue
..Very good fittings, this is not just being a buyer of bath room fittings . Whenever I see these items I appreciate Victorian for nice collection.
Showers, basin ,taps and vanity unit , everything is perfect and price is very much acceptable.I am so disappointed with this company. I have ordered thousands of pounds of there products, and after sending 1 item back, unopened. I am still waiting 2 months later for a refund of £49.95. I have contacted them several times via email to the standard response of we are currently very busy, please be patient. To add insult to injury it cost me £9 to have it sent back recorded delivery to make sure they received the product. Buyer beware, Products are good but if you need a refund do not hold your breath.
Review about: Trendeo
Delivery is appaling
Everything is great apart from the delivery. I ordered my item 2 weeks ago, it still hasn't came so they've refunded me.
Don't order from here, it's a waste of time especially if you need the item within a certain date like I did! If I'd known it wouldn't turn up I'd of ordered the item from somewhere else. Never shopping here again!Review about: Twinings
Twinings Tea
I just love Twinings Tea.
They are a bit expensive, but worth paying more for
ordering online is easy enough
UPDATE: We have since received a response from Fantastic Services.
The response was very thorough in regards to responding to our issues, they have advised that this is not the standard of service they intend to provide, they will be contacting the supervisor for the team that visited and they have begun to process a refund to cover the item that was broken.
We do feel much more appreciated by the company, and feel that this was likely a one off issue. As this seems to be the case, we're going to give them another go, and expect there to have been an improvement in the service. Fantastic Services cleaners have been perfect for us for years and we recommend them to many people, so we are really happy to see that the response to the complaint was kind and considerate. Thank you.