All reviews of J. Cooper
Review about: Go places
Luggage purchase
My favourite place to buy luggage has got to be this one. They have all the newest designs and they're not even that expensive. I've had mates and family members tell me how good my suitcases look. The customer service was top-notch, they kept me updated on what was in stock and made sure I got my luggage in time for my trip. I'd definitely suggest buying from this company.
Review about: Smallable
damaged product refund issue
I am really disappointed with the customer service I've had about getting a refund for a damaged product. It has been more than 3 months since the problem started, and it took over 5 days to get a response from the customer service team. Waiting so long for a reply has just made me even more frustrated. I've tried to contact them many times, but the issue still hasn't been sorted out.
Review about: Cedar Tree Insurance
Efficient and helpful service
I had a brilliant time dealing with the team over at Cedar Tree Insurance. The customer service reps I had a chat with were so nice and really knew their stuff. They made sure to explain everything in a way that I could understand without any confusion, which I was really grateful for. Even though I'm not great with technology, they were patient and guided me through everything. Bradley and Sue were particularly amazing - they went above and beyond to help me out. I'll definitely be coming back as a customer again someday.
Review about: Offer Games
Pink DS Lite
I was a bit unsure about this place after reading some reviews online, but I took a chance and got myself a Pink DS Lite. The customer service wasn't great, they didn't even give me a tracking number for my order, so I was a bit worried. But, to my surprise, the console arrived really quickly and in great condition! It's working perfectly and I'm absolutely thrilled with it!
Review about: Enjoy Travel
Rental car booking
I recently arranged to pick up a rental car from Enjoy Travel at Salzburg Airport. Unfortunately, when we got there, no one showed up to meet us as planned, and there was no car ready for us. Even though their advert promised airport pick-up, we were told that's not actually a service they offer. Instead, we were told to walk or take a taxi to a location vaguely marked on a map, without a proper address. Having to fill out the rental paperwork on the street seemed very unprofessional and weird. This whole experience made us feel cautious and irritated. Needless to say, I won't be using their services again.