Smallable

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Smallable

27% Would buy here again

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Spotlight: What are our customers saying?

A
amy
The absolute worst!!!!!!! First off all my order took months to receive. They didn't notify me that it was on back order. I had to notify them to inquire where my order was to find this out. I rece...Read on
C
Catherine
The add featured featured cotton blanket which turned out to not be made of cotton after all. They also hit me with added tariffs, and did not get my address right( they did not list my apartment n...Read on
D
Dalya D
Extremely disappointing service. Made an order 21 days ago and didn’t receive it and didn’t get any update unless I contact them. I do NOT recommended ordering from this website.Read on
A
Alina
The customer service is non-existent. The products are great, however, if you have any issues with delivery, returns or refunds - you will waste your time trying to reach the customer support. T...Read on
G
Georgina Terroso
Don’t buy from this shop! Terrible customer service! I placed and paid my order on the 9th august. On the 20th I sent the customer service via web page an email, they replied later that the items h...Read on

All reviews (15)

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    lamp

    The absolute worst!!!!!!! First off all my order took months to receive. They didn't notify me that it was on back order. I had to notify them to inquire where my order was to find this out. I received a damaged item costing close to $1,400. I immediately contacted the company to see about having the item replaced. I heard back initially with an apology and then nothing from them to resolve the situation. I emailed again and no response. Finally I had to dispute the order through my credit card company. Buyer beware, stay away


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    Cotton blanket

    The add featured featured cotton blanket which turned out to not be made of cotton after all. They also hit me with added tariffs, and did not get my address right( they did not list my apartment number). False advertising, poor customer service and high price for what I received. I would not recommend buying from this company

    Hi , I really want to purchase a Canada goose jacket can you let me know if this is a scam or what as I can only see ur review . Thanks


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    Clothes

    Extremely disappointing service. Made an order 21 days ago and didn’t receive it and didn’t get any update unless I contact them. I do NOT recommended ordering from this website.


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    Clothes and furniture

    The customer service is non-existent. The products are great, however, if you have any issues with delivery, returns or refunds - you will waste your time trying to reach the customer support.

    The official email they provide customercare@smallable.com is not valid and only sends auto-replies. The phone numbers - you'll be lucky if you manage to reach them. If you have any queries, they can only get back to you within 48h or so they claim.






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    swimsuits

    Don’t buy from this shop! Terrible customer service! I placed and paid my order on the 9th august. On the 20th I sent the customer service via web page an email, they replied later that the items had been delivered on the 22th which did not happen. When informed they asked for some documents (including id card and a hand written letter) in order to proceed to the refund. I promptly sent the documents on the 26 th august and never got an answer from them!! This is totally unacceptable!


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    Balenciaga sweatshirt

    The worst company I have ever dealt with in my life


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    electric tea kettle

    I have had a very bad experience with Smallable. First the shipment was delayed as it was originally sent to the wrong city. Then, when the package finally arrived, I discovered that the electric tea kettle was not compatible with US outlets. The online description does not indicate that it would not be compatible with US electrical (as other online stores do) and they still shipped it to a US address! It cost them US$13 to ship the package to me. Return shipment will cost me US$185--more than the kettle itself. They have been unresponsive to my efforts to return the kettle. I would not buy from them again. Absolutely ZERO customer service.


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    I already paid

    The order was still waiting for a bank transfer, but i already paid. Costumservice does not exist at all. very disappointing...


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    CLOTHES

    I had high hopes for this shop, but the experience has been disappointing. I placed an order on June 9th/10th through PayPal, after waiting 10 days for their tracking information, I finally contacted customer service on June 20th. They responded saying that the order was submitted and would be shipped out in a couple of days to stay tuned for the tracking information. Since I'm patient, I waited another 10 days before contacting customer service to ask where my order was. They finally got back to me 5 days later to tell me my order was cancelled because they didn't receive my payment in time. A total lie since Paypal shows that the payment was made immediately upon the placement of the order. The customer service respondent offered no real apology or how to correct their mistake. They have terrible customer service and bad business practices. If you are looking for similar types of places, I would recommend places such as melijoe.com, alexandalexa.com, angelibebe.com who take their customers & business seriously.


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    To be ordered

    Customer service below zero!
    As a (former) recurring customer, I received a birthday voucher for the amount of 10 EUR. Valid for 1 month, only on non-sales items and with a minimum purchase of 50 EUR.
    “Okay, let’s have a look at their webshop!”
    I find a nice sweater for my boy at 55 EUR (non-promotional) and put it in my shopping cart. I continue looking and see a few other things I like (on sale). I add these items to my shopping bag as well. But when I want to finish my purchase, the voucher isn’t working. I don’t understand what’s wrong, so I send their customer service an email. Within a day or so (fast) I receive the answer that the voucher isn’t valid on sales items. I reply them that I understand this point, but that I want to use it on the 55 EUR non-promotional sweater. She again (and again and again) answers that vouchers can’t be combined with sales items (in the end, I get the feeling I’m talking to a chat bot or so, because I can’t feel any human/good sense). But that’s not my question! I just want to receive the 10 EUR discount since my purchase meets all conditions. Conclusion: they don’t want to understand the question and the birthday voucher is one big lie.


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    Salt-Water sandals

    The worst customer service and online shop ever. I have ordered a pair of Salt-Water sandals, the sizing is only in EU sizing even though Salt-Water always use their own quasi-US sizing. I asked customer service for help but received a useless answer that had nothing to do with my question. I decided to go with the EU size that should fit my daughter. Here is my mistake, I should have not purchased anything from a shop does reply to its customers the way they replied to me. I even paid 16 EUR for UPS shipping - no other option was given. And surprise surprise - the size was not correct. I wanted to exchange the size but I was asked to do it on my own expense. This is a joke... In most of shops free shipping and returns are a rule, let alone an exchange of a size that was caused by their sloppy "customer service". I do not want to spend again 20 EUR to send the shoes back, as I am afraid that they will take ages to refund the order...
    Also - the email address that they give in the order does not work. You have to send emails from their website. You cannot answer to anything they send. It's a nightmare...
    NEVER AGAIN...


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Smallable

Children need clothes, just as adults do. But where can you find the best clothes for children, kids, teens and their mothers? One of the shops that you can go to is Smallable. But what kind of shop is this? What style do they offer? What will the quality of their outfits be? Will it take Smallable’s delivery service long to send the items to your home? Will their clothes be durable enough to last until your children grow out of them? Will your children like the clothes? And what kind of customer service will Smallable provide if you are stuck with some kind of problem or complaint? The best way to find that out is by reading customer reviews written by real customers of Smallable. Read their reviews to find out what other people think of Smallable. Via their experiences, remarks, comments, opinions and ratings you can get a better view of Smallable and decide for yourself if this is the best slothing shop for you and your children or not.

About Smallable
Smallable is a clothing shop. They focus on fashion for babies, children, teens and women. They offer baby fashion like blouses, jumpers, cardigans, sweatshirts, swimwear, leggings, jogging bottoms, pyjamas, underwear, dressesm bloomers, shorts, coats, jackets etc. For kids, they offer trousers, dresses, cardigans, sweatshirts, swimwear, nightwear, coats, jackets, leggings, jumpsuits, Bermuda shorts, leggings, shirts, t-shirts and more. Teens can choose clothes such as jumpers, trousers, jeans, cardigans, t-shirts, shorts, shirts, coats, jackets etc. And for women, they offer skirts, shorts, dresses, coats, jackets, shirts, swimwear etc. They also offer shoes such as ballerinas, heels, derby shoes, trainers, loafers, espadrilles, ankle boots, high boots, sandals, etc. And they offer fashion accessories such as weekenders, bags, watches, tote bags, jewellery, small leather goods, body care products, beauty products and tech accessories. Their collection includes brands like Masscob, Leon & Harper, Heimstone, Tinsels, Little Eleven Paris, Sweet Pants, Veja, Hartfort, Finger in the Nose, Golden Goose, Paul Smith Junior, Hundred Pieces, Stella McCartney, Little Marc Jacobs, Imps & Elfs, Easy Peasy, Buho, Blune Kids, Kidscase and and many other clothes. Besides fashion, they offer home decor design and toys such as posters, wallpaper, playpens, baby linen, baby mobiles, bed linen, bedding, shelves, chairs, desks, small storage items, rugs, bags, tableware, vases, mirrors, changing tables, baby toiletries, high chairs, candles, home fragrances, lamps, cushions, nightlights, party decoration, skateboards, garages, musical toys, games, books, fancy dress, play mats, tracks, educational toys, Early Learning toys, teepees, arts & crafts supplies, scooters, ride-ons, push-bikes, workbenches, eco-friendly toys, bicycles, cabins, rocking animals, outdoor games and more.


Services of Smallable
Smallable’s delivery service offers to send the items to your home. They also have a customer service that might help you out.

Complaints, Compliments and Tips for Smallable
What is your own personal opinion of Smallable? How comfortable is their fashion? How enjoyable are their games? And what do you think of their services? Write your own personal review and tell us all about it.

How fashionable are the baby clothes and children's clothes from Smallable? Read reviews about their teen clothes, women's clothes, home decor & toys.