Smallable - Overall Rating based on 23 reviews
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Carafe bought, custom duties mentioned
I recently purchased a lovely carafe from this shop, and I have to admit, it was just as they described it. The delivery was prompt, and the packaging was done carefully to ensure it arrived in perfect condition. The only issue I faced was the unforeseen customs duties that increased the total cost of the item due to international ordering. It would have been appreciated if this information was provided beforehand to prevent any unexpected costs.
Outstanding service
I had a really great experience with the customer service team at this company recently. I made a mistake with my order, but Smallable sorted it out quickly and effectively. The staff were polite and helpful the whole time. I was really impressed with their professionalism and how dedicated they were to sorting out my issue.
Daughter's jacket on sale
I recently bought a jacket for my daughter at a discounted price from this online store. I was so pleased with how quickly it was delivered, and it was a nice surprise to see that they took care of the customs fees for Canada. I really enjoyed my shopping experience with them and will definitely come back for more in the future.
damaged product refund issue
I am really disappointed with the customer service I've had about getting a refund for a damaged product. It has been more than 3 months since the problem started, and it took over 5 days to get a response from the customer service team. Waiting so long for a reply has just made me even more frustrated. I've tried to contact them many times, but the issue still hasn't been sorted out.
Toys and clothing purchase
Smallable is absolutely brilliant! They've got the most amazing toys and fantastic clothes for mums like me. I was over the moon with my order, it arrived really quickly and I actually got my stuff earlier than I thought I would. Definitely a big thumbs up! I will definitely be shopping here again.
Large overseas purchase
I was a bit worried at first about buying something big from abroad, but the folks at Smallable really helped put my mind at rest. They were so nice when one thing got delayed, and then another turned up broken. I'm really grateful for all their help and how professional they were. Thanks a lot!
International order, fast delivery, well-packaged, high-quality item
I recently bought something from Smallable, and I was really happy with how quickly it arrived, especially as it was coming all the way to Australia. The packaging was top-notch, making sure that what I ordered got to me in perfect shape. The cardigan I got was really good quality and even better than I was expecting. I'm very pleased with my experience with Smallable and will definitely shop there again.
Missing product issue
I had a bit of a problem with an item missing from my order not long ago. I got in touch with customer service about it and I was really pleased with how fast they got back to me and sorted it out. They were really quick and sent me the missing item without any delay, which was really great. I have to say, I was really impressed with the customer service I got.
Awesome shirt
I recently bought the most amazing shirt from this really cool store. Ordering it was so much fun, and the package was wrapped so nicely. I absolutely loved shopping here and I will definitely be returning in the future!
Quick delivery, well-packaged items
I was really happy with my order - it came quickly and was wrapped up really well. They didn't go overboard with the packaging, but there was enough to make sure nothing got broken. I thought the service was great and they paid attention to all the little details to make sure my items arrived safe and sound. I'm overall really pleased with my shopping experience at that store.
High-quality, ethically sourced products
I keep coming back to this website because they have really good stuff and they care about doing things right. I really like the brands they have and I'm always grateful for their special deals. The customer service is top-notch - they're quick to help and everything goes smoothly when I shop with them. I think anyone who wants top quality goods that are sourced ethically should definitely check out this website.
Kids clothing and accessories
I came across this website while searching for some cool pieces for my kids, and I have to say, I was really impressed. The selection of designers and famous brands at such affordable prices is amazing. They have a variety of products to suit everyone's tastes. The quality of the items is excellent, the prices are reasonable, and everything arrived well-packaged. In terms of clothing, they have something for everyone in the family and it's all very stylish. I would definitely suggest checking out this website if you want to find some unique pieces that make you stand out.
Extensive selection, unique items, prompt delivery, helpful personnel, tax refund
Smallable is just amazing, honestly. They've got such a wide range of kids' clothes and accessories, it's like nowhere else. The different designers and styles they have are so unique and special. I love how quickly they deliver my orders and how friendly the staff are. And getting a refund on taxes and duties for deliveries to Canada is a brilliant extra touch. I'd definitely suggest Smallable to anyone wanting top-notch children's clothing and accessories.
Incorrect product received
I bought something from this company not long ago, but they sent me the wrong item. When I got in touch with customer service to sort it out, they didn't really help and didn't want to sort it out. It was really disappointing because I've bought things from them before and had problems like this, with wrong colours and sizes. The way they deal with these issues and their lack of professionalism is worrying.
Out of stock item resolution
I had a bit of trouble with a product being out of stock that I bought from Smallable. However, I have to admit that their customer service team sorted it out swiftly and effectively. They knew what they were doing and helped me find a good solution, which I was really thankful for. It's nice to see a company that cares about its customers and is keen to make sure we have a good shopping experience.
Customs charges refund issue
Hey, so I bought this really cool thing from the shop and they promised to refund me for any customs charges. Pretty neat, huh? But when I tried to contact them and send over the proof of payment, it was total silence. No response at all. I'm not sure if they even got my message or when I can expect to get my money back. If it's gonna be a while, that's fine, just give me a heads up, you know what I mean?
Jacquard jacket
I've just got my jacquard jacket and I'm over the moon with it! The quality is amazing, the fit is spot on, and the design is exactly what I wanted. Smallable always comes through!
Refund for incorrect item
I got the wrong item in my order, but they quickly gave me a refund without me having to return it. The customer service team were really helpful and sorted everything out quickly. I'm impressed with how they dealt with it and I'll definitely think about shopping on their site again in the future.
Brand from Europe
I decided to order from this European retailer because they stock a brand that's hard to come by in Canada. The ordering process was really straightforward and I was surprised at how quickly my order arrived in Canada. One thing I love about buying from Smallable is that they cover the customs duties and excise taxes, which makes the whole experience hassle-free. It's brilliant to be able to shop this brand without worrying about extra fees and taxes.
Dress I found online
I was completely clueless about Smallable but I came across this really cute dress that I absolutely had to buy! I was beyond excited, but then there was no news about my order and I was convinced I had been scammed. Then suddenly, out of the blue, my dress was delivered by a really cool courier and I was both shocked and overjoyed! The dress is absolutely amazing and I just adore it!
Review with most votes
Lies, lies and more lies then
I ordered three items in Nov 2017 - and decided to return two items from the order that did not fit me. I requested a return authorization and received an email from Smallables... Read onBy: YO