All reviews of M. James
Review about: Crosshatch Clothing
Tight fitting items
I was really impressed with how quickly my order was dispatched and delivered, but I was a bit disappointed with the sizing being off and having to pay for return shipping, which ended up costing me £6. However, I must say that the refund process was surprisingly quick and handled in a professional manner.
Review about: Smarty
Slow transfer
I bought a new phone and transferred my number over two weeks ago. It's been a right pain because the transfer still hasn't gone through properly! I can't get any calls or messages, and I can't even get my PAC code to switch networks. The so-called "help" team just keeps giving me the runaround, and it's making me really annoyed!
Review about: Kave Home
My new desk
I bought this desk that I loved, but when it broke, I reached out to the store for help and they were absolutely useless! They really need to up their customer service game for when their products fail.
Review about: ROOBBA
Amazing customer service
Oh my goodness, what a wonderful experience! I was absolutely amazed by the level of customer service I received from this company. From the moment I placed my order to the follow-up by the customer care team, I felt like a valued customer. The representative I spoke to, let's call him Sam, was a complete gem. He was attentive, efficient, and went above and beyond to make sure my needs were met. It was really nice to get such fantastic service in this day and age.
The products themselves were top-notch quality and really added a touch of sophistication to my home. I may have even ordered too much, but Sam handled it with grace and arranged for the extra items to be picked up at my convenience. Now that's what I call service!
I can't recommend this company enough. They have definitely gained a loyal customer in me and I'll be telling everyone I know about them.
Thank you for setting the bar so high, Sam and team!Review about: Etihad Airways
My flight experience
I had an amazing flight! It was so good - the staff were really friendly and helpful, the food was delicious, and we had a great time. Some folks have said negative stuff about this airline, but I totally disagree. I reckon they're the best compared to other airlines. Thanks a lot!
Review about: Ego
Unconfirmed order
I placed an order on the website but haven't got a confirmation email yet. I've paid and really need the package in the next 5 days. I tried contacting customer service for help but they haven't replied. It's really frustrating not knowing what's happening with my order. I'm disappointed with the lack of efficiency and accountability shown by the company.