Kave Home Reviews
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Reviews (21)
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2 coffee tables
I bought two coffee tables from this company recently and I have to say, I was really impressed with the whole experience. The tables arrived on time and in perfect condition, and the quality was even better than I expected. The only small problem I had was that I didn't get a tracking number in my first email, but when I got in touch with customer service, they sorted it out for me straight away. The delivery company kept me updated on when to expect my order, which was really helpful for planning. Overall, I'm really happy with my purchase and I'd definitely think about buying from this company again next time.
Recently purchased 4 chairs
The chairs I bought were mostly nice, but one of them ended up damaged because of the delivery company's carelessness. It was annoying at first, but I have to admit, the After Sales service really sorted it out for me. I managed to get in touch with them easily through phone and email, and they quickly and fairly resolved the issue without any unnecessary hassle. It's not often you come across a company that deals with customer problems so efficiently nowadays, so I have to give them credit where it's deserved. Big thanks to Ms. Judit for her help in sorting everything out.
Ciselia stools with white fleece
I recently bought some Ciselia stools with white fleece and it was such a great experience. They arrived in Ireland in just five days, which was super quick. The customer service team kept me in the loop about the delivery date, which was really nice of them. When I got the bar stools, I was happy to see that everything was in perfect condition. The quality of the stools is really good, and I was impressed to see that they were all well protected. Overall, I'm really delighted with my purchase and just want to say a big thank you to the company for their top-notch service.
Extendable table purchase
The extendable table we bought from this brand was just what we were looking for. We were really impressed by the quality and how perfectly it suited our space. The extending leaves were easy to use with a simple clip design, so it's both practical and stylish. The table arrived quickly and was exactly as described, which added to our positive experience. However, it's worth mentioning that the storage bag for the extensions wasn't included, which was a bit of a downside.
Big order for new house
I was really excited to get some new furniture for my new house, so I placed a big order with lots of things like tables and sofas. I even paid extra to have everything assembled because I'm not great at DIY. But oh my goodness, what a disaster! It's been weeks and most of my stuff still hasn't arrived. They keep delivering items, but there's always something important missing so they can't even put it together when they arrive. Then they take back random pieces but forget to bring what we actually need. I just want to relax on my new sofa and watch some TV, is that too much to ask for?
Blok Sofa
I wouldn't recommend buying the Blok sofa from Kave Home if you don't want to end up with the wrong colour and disappointing customer service. I had ordered the dark green one, but after waiting for 16 weeks, I received one in teal instead. It's meant to be the centrepiece of my flat, and the wrong colour stands out so clearly! Unfortunately, they don't send samples to the UK, so you have to rely on their unreliable photos. The after-sales team wasn't much help either, leaving me stuck with a sofa that wasn't what I wanted. My advice would be to steer clear of Kave Home for textiles!
Recent furniture purchase
I wanted to let you know that I recently bought something from you, and I have to say, I was really impressed. The stuff I got was great quality, just like last time. But there was a little issue with one of the things I bought. I wasn't totally happy with it, but your team sorted out my return request really well. It did take a bit of time to sort out, but they kept me updated the whole time, which I thought was great.
Cool stuff
Me and my family recently bought some great things from this store, and unfortunately, one of the items was a bit broken. However, their website made it really simple to report the issue, and they were really kind in offering to either replace it or refund us. I felt like a VIP with their top-notch customer service! I will definitely be returning to shop there again. Thanks for being so awesome!
Sofa purchase
Shopping at this store was so easy, the website is great and works really well on your phone too. They have loads of products to choose from and it's simple to find what you're looking for. I had no problems at all when I bought the sofa I wanted, it was a smooth process from start to finish. I'm really happy with my purchase, the whole experience was stress-free.
Customer service experience
I had a bit of a problem with my order, but the customer service folks at this company sorted it out super fast. They were really nice, got what I was on about, and fixed everything up without any hassle. I was genuinely impressed by how they handled things. Even though there was a little hiccup to begin with, I'm happy with the service I got in the end.
Easy and quick purchase process
The website looks great, really easy to use for buying stuff. Inputting my addresses was a breeze, and the products themselves look top-notch. Can't wait to see them in real life when they get here!
My new desk
I bought this desk that I loved, but when it broke, I reached out to the store for help and they were absolutely useless! They really need to up their customer service game for when their products fail.
Smooth purchase experience
The product details on the website were really clear and helpful. Going through the checkout was a breeze and, all in all, the whole experience was easy and straightforward.
Cool chair with matching cushion
I got in touch with them about my order and they were really friendly and helpful. I'm so excited to receive my new chair and cushion!
First-time purchase
The website was a bit slow loading the items and sometimes adding products to the wishlist was a bit tricky. But, I have to admit, the website is really well-organised, easy to get around, and the pictures are top-notch. All in all, I had a good time using it for the first time.
Return of standing lamp
I've been waiting for almost two months to send back this rubbish lamp! They keep sending me emails with the same old excuse about their logistics department. It feels like a complete rip-off, and I'm not sure what to do about it!
TV cabinet purchase
I recently bought a TV cabinet for about £800 from the shop. I loved the design and thought it would look great in our new living room. But when it arrived, the first cabinet had faulty door guides. The second one had a big dent on the front, even though it was on the less visible side, it wasn't okay. The third one had a dent on the back and was missing pre-drilled holes for the legs. It was annoying to have to go through so many replacements to finally get one without any issues. The lack of quality control is worrying, I thought a well-known furniture company would do better.
Large mirror replacement
I ordered a big mirror and when it arrived, it was broken. But Kave's customer service was amazing. They sent a new mirror straight away and it arrived in one piece today. I'm really happy with the service and the new mirror looks great in my living room.
300cm modular sofa
I bought this 300cm modular sofa recently and honestly, putting it together was a real nightmare. Each part seemed fine individually, but when it came to assembling it, it was a disaster. We had to make holes in the fabric for screws and line up the pieces ourselves, which was honestly so boring and annoying. It was really tough to get everything in line, and to make it worse, some of the legs didn't even touch the floor when it was all put together. The corner arm stuck out and we just couldn't push it in, no matter how much we tried. The sofa ended up all wonky and just not right at all. We didn't want to give up on it though because we waited so long for it to be delivered, and also, it was huge and a real pain to take apart and send back. It's such a shame really, it could have been a really good sofa if it wasn't for all these big problems.
Review with most votes
Recent furniture purchase
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