All reviews of R. Robertson
Review about: National Tyres and Autocare
Tyre purchase with optional warranty
I bought some new tyres at one of their places and thought it was a good idea to get the tyre warranty, even though it cost a bit extra. I have to say, it was definitely worth it! I got a puncture this week for the first time in ages and because of the warranty, I got a new tyre without any trouble. The people working there were really helpful and nice, which made everything really easy.
Review about: Fruugo
Incorrect Order Issue Resolution
The order I got wasn't exactly what I wanted, but I had a quick email chat with customer service and they fixed it straight away. Really pleased with the service and how they sorted out the mistake. Thank you so much!
Review about: Chiltern Oak Furniture
Purchase - Discontinued stock issue
I had the worst time with a furniture company recently. I ordered two items online, costing £275, and was told they were in stock. But they said it would take up to 12 days for delivery, which did not happen. When I called on May 7th to ask about the delivery date, they said the items were out for delivery that day without even telling me beforehand. After a lot of broken promises, they finally said on May 8th that the items were discontinued and wouldn't be coming. I asked for a refund straight away, and they said it would take 3-10 days. But it's now May 10th and nothing has come through. To top it off, the company website is down with a message saying they will open soon. I've tried calling many times, but I'm stuck on hold forever. My hope of getting a refund for something I never got is fading fast. I wish I had used a credit card, as it looks like I might never get my money back.
Review about: ASDA Car Insurance
Credit card application
I applied for a credit card with your company recently, but it's been three weeks and I still haven't received my card. I've reached out to customer service twice, but I haven't received a helpful explanation or solution yet.
Review about: AWD IT
PC purchase
I recently bought a PC and I gotta say, the customer service I received was absolutely amazing from start to finish. They really went above and beyond to help me out. I am over the moon with my purchase and I will definitely be telling all my friends to check them out if they want a top-quality PC at affordable prices.