Chiltern Oak Furniture24 reviews
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Dresser Tops
I recently bought two dresser tops and I have to say, I was pretty happy with how it all went. Unfortunately, one of the items came a bit damaged, but the customer service I got was truly top-notch. They quickly gave me the choice of a new one or a refund, and the replacement I picked came in no time at all and was in perfect condition. The quality of the dresser tops has left me feeling satisfied, and I would definitely recommend this company to other folks.
Bedroom set
I just bought a bedroom set from this shop and I have to say, I'm really impressed with the quality and design of the furniture. The pieces are not just trendy but also really strong, which is just what I wanted. The delivery was smooth and speedy, and I'm grateful for the effort put in to make sure my furniture arrived in perfect shape. I'd definitely suggest this shop to anyone looking for top-notch, lovely furniture for their home. I'll definitely be a repeat customer going forward.
Problematic delivery
This company is a complete mess when it comes to dealing with problems. Out of the four packages I ordered, one is currently lost in the never-ending struggle between their customer service team and DPD. They haven't been responding to my emails, I've been left on hold for ages when I call, and they just don't seem to get what's going on. DPD is saying it's the company's fault for not giving them a new code, but the staff at the company can't seem to sort it out. It's been two weeks of pure frustration and not knowing what's happening.
Cream bedside cabinets
I've recently purchased some new cream bedside cabinets from this place and I absolutely love them! They arrived really quickly and were well packaged. The quality is fantastic, especially considering the price. I'm really pleased with them and I would definitely shop here again.
TV unit and nests of tables
I was really happy with the quality and value of the things I bought from this furniture shop. They were made really well and came in lovely packaging. The only thing that wasn't so great was that they didn't keep me updated on when they were going to be delivered, so they ended up coming on different days.
Oak dining table and chairs
I recently bought a lovely oak dining table and chairs from the furniture shop. They really are top-notch, with a solid build and a gorgeous finish. You can tell that a lot of care and skill went into making them. They've brought a touch of class to my dining room, and I'm over the moon with my purchase. The customer service I got was fantastic all the way through the ordering process. The staff were really helpful and knew their stuff, giving me all the info I needed to make a good choice. The prices were fair too, considering how well-made and durable the furniture is. I feel like I got great value for my money. The delivery was quick and smooth. The furniture turned up on time and in perfect condition, with the delivery team treating everything with care. All in all, I'm thrilled with the service at the furniture shop and would definitely recommend them to anyone after some quality oak furniture.
Recent in-store visit
I popped into the store the other day and was really impressed by how nice and roomy it is. The furniture they had on show was all top-notch quality and the prices were really reasonable. The staff were dead friendly and easy to chat to, which made my shopping trip a pleasure. I'm really looking forward to getting my order and I'll definitely be going back for more furniture in the future.
Bookcase purchase delivered to Annexe
I was really impressed by the delivery team from this place. They gave exceptional service. They made sure my bookcase was safely delivered. They even called me when they couldn't reach me at the door bell. They were happy to bring the furniture to my Annexe when I asked. I was very happy with the service they gave and think they should be recognised for their hard work. Overall, I couldn't have asked for a better delivery experience. Thanks to the delivery guys for such amazing service!
Console table purchase
I ordered a console table and it arrived quickly and was packaged really well. Setting it up was easy, and now it looks lovely in our living room. The quality was even better than we expected, and we are really pleased with it. What really stood out was when the company called to check that our item had arrived safely and if we were happy with it. This kind of customer service is really impressive and makes them different from other furniture companies we have used before. Overall, it was a fantastic experience with a great product from beginning to end.
3 items of furniture, 2 man delivery
I wouldn't recommend using this company at all! I paid in full for three pieces of furniture and also for a 2-man delivery service, but my order never showed up. I tried getting in touch with them many times through phone and email, but they never replied. Luckily, I paid with a credit card that refunded my money and is looking into things. I've also sent them a letter through recorded delivery to take legal action for breaching our contract.
Dining table and bed
I popped into a furniture shop the other day with my wife to look for a new dining table and bed for our bedroom. The staff there were so helpful, they helped us find just what we were after. The prices were really good and there was a lot of choice to pick from. We both thought the quality of the furniture was great and we had a really good shopping trip at the store.
Chests of drawers purchase
I bought some chest of drawers from this shop and they arrived quickly and well wrapped, which was great. The oak furniture looks stunning, although I did realise the drawers were a bit shallower than I expected. Maybe I measured wrong though. Overall, I'm happy with my purchase and would definitely shop with them again.
Bunk Bed
Oh my goodness, I purchased a bunk bed from this place and now they have gone bankrupt and won't refund us! It's so annoying, why are they still open for business if they can't give everyone their money back? Such a scam! The bed may have been cheap but it's definitely not worth the hassle of dealing with these dodgy individuals.
Purchase - Discontinued stock issue
I had the worst time with a furniture company recently. I ordered two items online, costing £275, and was told they were in stock. But they said it would take up to 12 days for delivery, which did not happen. When I called on May 7th to ask about the delivery date, they said the items were out for delivery that day without even telling me beforehand. After a lot of broken promises, they finally said on May 8th that the items were discontinued and wouldn't be coming. I asked for a refund straight away, and they said it would take 3-10 days. But it's now May 10th and nothing has come through. To top it off, the company website is down with a message saying they will open soon. I've tried calling many times, but I'm stuck on hold forever. My hope of getting a refund for something I never got is fading fast. I wish I had used a credit card, as it looks like I might never get my money back.
Black bedroom furniture
I recently bought some black bedroom furniture from this company, but when it arrived, I found out it was actually blue! On top of that, one of the bedside tables wasn't even there. So, I gave them a call straightaway to let them know my disappointment. After a two-week hassle, they eventually agreed to pick up the items. They said they'd refund me once they checked the furniture. But just two days later, I got the awful news that they wouldn't refund me after all because of financial problems and impending administration. Now I'm £2000 down and struggling to get my money back through my bank. It's worrying that they're still trading despite their money issues.
Dining table purchase
I bought a dining table that was really nice, but then I saw a mark on it. I asked for a replacement, but they refused because of some liquid damage. Can you believe it? Such a disappointment, mate. It's just not fair.
Oak dresser and bedside tables
I’ve just bought a lovely oak dresser and bedside tables from this company. The furniture is really top-notch, and I’m so happy with my buy. But after finding out that the company is in administration, I’m a bit worried about my order and if I’ll still get any help.
Oak furniture purchase
During my last visit to the showroom, I was really impressed by the staff there. They were so helpful and knew their stuff. They helped me pick out the perfect oak furniture for my home. The showroom had a great variety of products to choose from, and the staff really took the time to listen to what I was after before suggesting some options. I was over the moon with my purchase and would definitely recommend this store to anyone looking for quality oak furniture.
High-quality solid wood furniture
I bought some solid wood furniture recently and I have to say, the quality is absolutely outstanding. You can really see the skill in how well they're made and the lovely finish they have. They were packaged up really securely and arrived in perfect condition. I'm so happy with my purchase, it's really spruced up my home.
Table and chair set
I popped down to the shop to pick up some tables for my house and the staff there were really friendly and helpful. They guided me to the ideal table and chair set, which I went ahead and ordered. It arrived promptly earlier this week and the delivery team were brilliant, carrying everything inside for me. It was such a hassle-free experience, I'm looking forward to going back for more soon!
About Chiltern Oak Furniture
Chiltern Oak Furniture is a furniture company based in Peterborough, United Kingdom. They specialise in designing and supplying a wide range of furniture for the bedroom, living room, dining room, and hallway. Their products include bedside tables, wardrobes, dining tables, TV cabinets, bookcases, and more. Customers can make purchases on their website and enjoy free delivery on all orders. Chiltern Oak Furniture also offers a 14-day return policy and customer support via telephone and email. With various collections and seasonal sales, Chiltern Oak Furniture aims to provide customers with high-quality and stylish furniture for their homes and offices.
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Contact Information
Stuarts House - East Wing
PE1 5DD Peterborough
United Kingdom
📧 sales@chilternoakfurniture.co.uk
Categories Chiltern Oak Furniture
Online shopping | Homeware Reviews & Experiences | Merchandise Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Children & Baby Reviews & Experiences
Page Statistics
Seite online seit: 27 May 2020
Letzte aktualisierung: 29 November 2024
Review with most votes
Table and chair set
I popped down to the shop to pick up some tables for my house and the staff there were really friendly and helpful. They guided me to the ideal table and chair set, which I went... Read onBy: Davies