Cocoon Reviews
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Flex membership for bag rental
The credit check approval process is really straightforward, and they deliver your items quickly with tracking. It's also easy to extend if needed, and overall the service is great. The only downside is that the pickup window is quite wide, and you can't hire multiple bags at the same time.
Luggage swap for holiday
I had a problem with getting my bag swapped, but Amy Taylor really went out of her way to make sure I got it in time for my holiday. Even though the courier messed up, Amy was really helpful and managed to sort out the bag I needed at the last minute. Her outstanding service made my trip completely stress-free and enjoyable. She's a real superstar!
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