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Unauthorized purchase
Someone managed to hack into my account and purchased something without my knowledge. But, no need to fret, I was able to get my money back very promptly. Thank goodness for that!
Unexpected charges for a film
I recently had a problem when I got charged for a movie on Rakuten TV that I didn't actually buy. After looking into it, I found out that my account was still linked to a holiday home I stayed at 18 months ago. But the person I spoke to from customer service, Gizmo, was really helpful and sorted it all out quickly. He not only refunded the money straight away, but also made sure my account was removed from the holiday let TV within a day. I just want to say thanks to Gizmo for his amazing help with this situation. He really showed how good customer service should be and is definitely a great asset to the company.
Issue with charged film
I've had a bit of trouble lately with being charged for a film I didn't even ask for. But, when I got in touch with customer service, they got back to me really quickly and sorted it out in no time. I'm grateful for their fast action and their willingness to put things right.
Loved it
just started using it and this is so good. they cover most of the shows with excellent quality . apart from that, offer huge range in various categories. they also get some rare shows which is totally amazing for people like me
About Rakuten TV
Rakuten TV is a video-on-demand and streaming service operated by Rakuten, a Japanese e-commerce and online retailing company. Established in 2010, Rakuten TV provides users with a wide variety of films and television series, available for rental or purchase. The platform offers both free, ad-supported content and premium options, allowing viewers access to high-quality entertainment across various genres in multiple languages. With its base of operations in Europe, Rakuten TV aims to deliver a seamless viewing experience, leveraging technological advancements and strategic partnerships to enhance its content library and customer reach.
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Contact Information
Doctor Trueta 137
08005 Barcelona
Spain
Categories Rakuten TV
Services | Online Surveys & Panels Reviews & Experiences
Page Statistics
Seite online seit: 12 March 2024
Letzte aktualisierung: 29 November 2024
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Review with most votes
Loved it
just started using it and this is so good. they cover most of the shows with excellent quality . apart from that, offer huge range in various categories. they also get some ra... Read onBy: Gigi Tylor