Rakuten TV - Overall Rating based on 24 reviews
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Unauthorized purchase
Someone managed to hack into my account and purchased something without my knowledge. But, no need to fret, I was able to get my money back very promptly. Thank goodness for that!
Unexpected charges for a film
I recently had a problem when I got charged for a movie on Rakuten TV that I didn't actually buy. After looking into it, I found out that my account was still linked to a holiday home I stayed at 18 months ago. But the person I spoke to from customer service, Gizmo, was really helpful and sorted it all out quickly. He not only refunded the money straight away, but also made sure my account was removed from the holiday let TV within a day. I just want to say thanks to Gizmo for his amazing help with this situation. He really showed how good customer service should be and is definitely a great asset to the company.
Issue with charged film
I've had a bit of trouble lately with being charged for a film I didn't even ask for. But, when I got in touch with customer service, they got back to me really quickly and sorted it out in no time. I'm grateful for their fast action and their willingness to put things right.
Loved it
just started using it and this is so good. they cover most of the shows with excellent quality . apart from that, offer huge range in various categories. they also get some rare shows which is totally amazing for people like me
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Review with most votes
Loved it
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