All reviews of yasmine
Review about: Click4warranty
Car warranty with wear and tear coverage
So, yeah, I recently got this car warranty and I haven't had to use it yet. I chose it because it covers wear and tear in the policy. I really hope I won't have to use it, but everything's fine at the moment. Let's hope for the best, eh?
Review about: Purolabs
awesome product
I cannot agree more with you, mate! That thing I bought was absolutely fantastic. The quality was off the charts and the service was top-notch. And let me tell you about the packaging, it was so good, I couldn't believe it! Hats off to them for a job well done!
Review about: Offer Games
Digital code purchase
I bought a digital code from this online shop not long ago, and I have to admit, I was a bit worried at first because I had read a few bad reviews. But I'm happy to say that my experience turned out to be really good. The code arrived quickly and I didn't have any problems using it. Even though I had seen some complaints about their customer service, I actually found them to be quite helpful. They replied to my emails in about 5 minutes on average. All in all, I had a really positive experience with this company.
Review about: Rakuten TV
Fun TV series with diverse content suitable for all ages.
I really enjoy watching TV series because they are so entertaining and diverse, giving us a peek into various cultures, particularly those from Asia that we don't often see.
Review about: Raileasy
Multiple booking mishap
I was having a nightmare trying to book my train tickets on the website - every time I went to pay, it kept telling me my card was declined. I was convinced there was a problem with my card, but it turns out the website had charged me 4 times instead of just once! I was fuming and so confused. I finally managed to get in touch with them over the weekend, and I was pleasantly surprised that they quickly refunded me for the extra payments. The person I spoke to was really friendly and apologised for the mix-up.
Review about: funnyfuzzy
Dog bed purchase
I bought a dog bed from this company, and it was a total waste of money! The bed looked good, felt strong, and seemed comfy for my furry friend. But, after only four days, it started falling apart. I got in touch with customer service, but they were slow to reply and only sent a replacement cover after more than two weeks. Sadly, the new cover didn't last long either, and now I'm stuck with a flat, unwelcoming dog bed that looks nothing like it did originally after just a month. It's really disappointing and definitely not worth the £60 I paid for it. I really regret buying it and wouldn't recommend this company to anyone looking for pet stuff.
Review about: Slide and Fold
Bifold doors purchase
I recently bought some bifold doors for my room and they've made a huge difference to how it looks and feels. I got them at a really good price and they're top quality. I've had them for about 7 years now and they've been a brilliant addition to my home, breathing new life into the room. I was so impressed with the customer service when I needed a replacement part for one of the rubber seals - Adam from customer services sent it to me straight away without me even having to ask. It really showed how much they care about making customers happy. I would definitely recommend these doors to anyone. Thanks so much again.
Review about: Charles Bentley
BBQ cover purchase
I really needed a cover for my new BBQ and after looking everywhere, I eventually found one that fits perfectly. It's really good quality and the design is quite stylish. I'm so happy with my purchase and would definitely recommend it to anyone in need of a reliable cover for their BBQ.
Review about: ALLSAINTS
Delayed order GE5415947665NL
My order from this store, GE5415947665NL, is now 5 days late. I've tried to get in touch with their customer service several times, but I've had no response. It's so frustrating that my order hasn't even left their warehouse yet. I was starting to wonder if they were a fake Chinese vendor trying to scam me. However, after leaving a negative review, they did respond and gave me some information about the delayed parcel. I do appreciate that they got back to me, but the lack of communication initially was really annoying. Luckily, AllSaints did refund me for the item, but the whole experience was just not good enough.
Review about: Opodo
Subscription issue resolved
I really can't believe that I have to keep calling customer service whenever I have a problem. It's so annoying that I can't just fix things myself. Having to spend my time on the phone like this is really frustrating.
Review about: Tower Housewares
Air Fryer Mesh Shelves
I bought my mum a Tower air fryer and she's really chuffed with it. The only issue was she struggled to take out the mesh shelves when they were hot because they didn't have any handles. She's 80 years old and has trouble with her grip, so I was worried about her safety. Thankfully, I got in touch with the company and they quickly sent over some silicone hand mitts to help out. Their customer service was top-notch and it was a real lifesaver. Big shoutout to Corina in customer services for all her help.
Review about: Moss Bros
Formal suit purchase
I've been shopping around London for formal suits for work, but I keep coming back to the store in Westfield White City. The staff there, especially a guy called Joshua, really know how to take care of their customers. Joshua goes out of his way to make sure everyone feels important and at home. His attention to detail and genuine concern for customers make this store stand out from the rest. I've never experienced service like this anywhere else. The professionalism and hard work of the employees at this store never fail to impress me.
Review about: Studio 10
Incorrect delivery address entered
I put in the wrong address for my delivery by mistake, but I tried to correct it only 5 minutes after ordering. Unfortunately, I found out that the order had already been processed and couldn't be changed. Even when I asked to cancel the order, they said it couldn't be done. The customer service person had a really rude and unhelpful attitude the whole time.
Review about: Apricot
Skirt purchase
I've always loved this shop for its stunning designs and top-notch fabrics. Just bought a skirt and I have to say, it's spot on. Perfect fit and the material is exactly what I was hoping for. Can't wait to show it off!
Review about: Honour
Cool clothes online
I was a bit nervous about ordering from this place because of some dodgy reviews. But you know what? I found this really lovely top for a party and it didn't fit me! I was proper gutted, but I gave them a ring and they sorted me out with a new size in no time at all! I was over the moon! The customer service was top-notch and I felt well looked after. Lucy Lou xx
Review about: Superdrug
Next day click and collect service
I recently bought something online with next day click and collect, but it arrived late. I paid extra for speedy delivery, yet it took 2 days just to get on its way to the store. Today was the only day I could collect it because I'm busy with work. I expect the service I paid for to be quick and smooth. This delay was really disappointing and caused me a lot of inconvenience and frustration. Now I'm not sure if I can rely on the company's next day delivery service.
Review about: Mozillion
New smartphone purchase
I just bought a new smartphone from this company and I have to say, I'm really impressed with the service I got. The website was easy to use, so ordering it was quick and easy. The product description was clear and spot on, which helped me choose the right phone. I was really happy to get my new phone the very next day, I thought it would take longer. All in all, I'm really pleased with my experience and would definitely suggest this company to others.
Review about: mytyres
Difficulties with payment authentication
I've had a bit of trouble trying to place an order on your website recently. I picked out the items I wanted and went to pay, but the system kept failing to accept my card. It was frustrating because even when I contacted customer support for help, they couldn't figure it out. They were polite, but it didn't really help with the technical issue.
I think the company's reputation could be damaged if these IT issues aren't sorted out soon. I switched to using my laptop instead of my phone to navigate the website, but I still had trouble cancelling an order online because of error messages. After a bit of a struggle, I finally managed to place my order, chalking up the initial problems to a glitch in the system.
I appreciate the team's quick response and hope they'll take steps to stop these issues from happening again in the future.Review about: Holiday Gems
Quick booking process, follow-up call, price increase negotiation
I found it really simple and fast to book my holiday online. But then, I got a call from a member of staff who mentioned that the price had gone up. It was a bit disappointing, but luckily they were able to speak to their manager and sort it out so I didn't have to pay any extra. They sent over all the booking details quickly by email after the call, and everything went smoothly without any problems. In the end, I was really happy with how everything went.
Review about: Suntransfers
Private Transfer for a Group of 16
I recently arranged a private transfer for a group of 16 of us going from one place to another. I have to say, I was really impressed with the service we received. The vehicle was really clean and comfy, and both drivers were on time and got us where we needed to go right on schedule. I'll definitely be using this service again for any more private transfers in the future.
Review about: Ripped Knees
Dryrobes purchase
I've ordered dryrobes twice now and both times have been great. The delivery was quick, and the communication was spot on. The customer service team was really helpful in sorting out my query.
Review about: The Perfume Shop
Quick delivery, good price
I was really impressed with the quick delivery and good price of the perfume I ordered. But, my experience got a bit ruined by all the text messages I kept getting from the company. I tried to find a way to stop them but it was no use, so I ended up blocking the number which was really annoying. Even though that was a pain, I'd still think about ordering from this shop again because of how efficient they were and their reasonable prices.
Review about: Jolse
Cushion purchase
I bought a cushion from this website recently and I was really disappointed when it turned out that the product I got was about to expire. I was so excited for it to arrive after I ordered it, but when I checked the expiry date on the package, I realised it was only a few months away. This doesn't match up with what the company said about their products having a longer shelf life. It's not right to sell stuff that's nearly expired without giving customers a heads-up.
Review about: Just Go Holidays
Sun newspaper advert holiday booking
I booked a holiday recently that I saw advertised in a Sun newspaper. The price they first showed in the ad wasn't the same as the higher one they told me when I rang up to book. I still went ahead with the booking, but I wasn't impressed with the customer service. I had to keep asking for details about the accommodation instead of them telling me straight away. It was a bit disappointing not to have all the information upfront.
Review about: Kelkoo
Advertising campaign contract
My experience with Kelkoo was really bad. I agreed to a 1-month advertising campaign to drive traffic to our website and increase sales, but it turned out to be a disaster. The account manager they assigned to us disappeared, leaving our account in a mess. They didn't properly optimise our campaign or make sure the tracking pixel was working. After weeks of confusion, I decided to cancel the contract because of their incompetence. However, they said we were stuck in the contract and demanded more money, despite their mistakes. They even threatened legal action for a small amount, showing no willingness to compromise. I suggest being cautious with Kelkoo and their dishonest practices.
Review about: eXroid
Quick and effective treatment
The treatment I had was really good - it was fast, worked well, and didn't cause any bother. The staff were friendly and knew their stuff, which made me feel at ease the whole time. I had to have two treatments and I'll definitely come back for more if I need to.
Review about: Ponden Home Interiors
Luxury Chenille Curtains
I bought some fancy chenille curtains from this shop the other day, and honestly I was really let down by the quality. When I got them, I saw loads of issues - wonky hems and sides, dodgy sewing on the linings, and even some imperfections in the material. Considering how much I forked out for what was meant to be a top-notch product, I felt like I'd been given a dud instead of something perfect.
Review about: Jam Golf
Taylormade Stealth irons
I recently bought a set of Taylormade Stealth irons from this shop and I have to say, I am absolutely delighted with the whole experience. I'd been hunting for the perfect set for weeks and then I stumbled upon this website. The set I found was exactly what I wanted and it was on offer at an amazing price. When I called for some advice, the customer service I received was truly excellent. The person I spoke to was really helpful, professional and gave me the best guidance to help me choose the right set. I was so impressed that I decided to buy the clubs there and then without any doubt. The clubs arrived super quickly, even faster than my normal orders from big websites. The quality of the clubs is exceptional and I couldn't be happier with my purchase. I've already suggested this shop to two friends and they're thinking about getting some too. I've even started using the wedges from the set in my garden, that's how excited I am about my new clubs. I'll definitely be coming back here for any future golfing needs.
Review about: The Snowboard Asylum
Jones snowboard parka jacket
The product looks really good and the quality is top-notch. I haven't had the chance to try it out in winter weather yet, but it seems like it's going to do the job. Normally I go for a size L, however, the advice on the sizing suggested a size M and it's spot on. The cost was reasonable and it arrived quickly.
Review about: PuzzleUp
Personalized puzzle order
As someone who's come back more than once, I can honestly say PuzzleUp has been great yet again. Ordering was easy and quick, though there was a tiny issue that their customer service sorted out in no time. I really appreciated how well they kept me in the loop and helped me along the way. The custom puzzle sneak peek they sent me was spot on, and now I can't wait to see the finished product.
Review about: Van Meuwen
Account login issue
Logging into my account was an absolute nightmare. I couldn't get my password to work no matter what I tried, and resetting it just added to my frustration. After what felt like forever of struggling, I eventually decided to ask for help. Brian and Phil were the real heroes here, coming to my rescue and saving me from my tech-related struggles. It really shouldn't have been that hard, but thanks to their fast thinking and problem-solving abilities, I was able to get back into my account. Huge thanks to them for turning what could have been a disaster into a success story.
Review about: Magazines Direct
Never buy here
Really disappointed with my magazine subscription. I never received any issues, and the customer service just made things worse. It seems like the people running it are just out to scam customers like me. They even had the nerve to blame the postal service for my missing magazines. Just a terrible experience all round.
Review about: Honour
Two pairs of gloves
Great service - I ordered two pairs of gloves and they arrived in Ireland within a few days, even over a bank holiday weekend. It was such a bonus that Honour took care of the customs taxes from the source.
Review about: Snaptrip
Super easy booking
Oh my gosh, booking my trip was a breeze and I received all the emails I needed right away. It was completely stress-free and I will definitely use them again.
Review about: Salontotal
Hair care products
I just made my first purchase of hair care products from this company, and I was really happy with the top-notch service and fantastic value for money I got. Everything I bought arrived quickly and was packaged really well. It even got here a day earlier than I thought, which was a pleasant surprise. I'd been looking for Sassoon's Halo Hydrate at a good price for ages, and I was over the moon to find that Salontotal had it at a price similar to my last purchase. I'm really pleased with my overall experience and will definitely be coming back for more.
Review about: The Online Clinic
Weight loss supplements
I recently bought some weight loss supplements from The Online Clinic and I have to say, I'm really impressed with how professional and knowledgeable the medical team were. The whole process felt very thorough and clinical, which made me feel really confident and safe about using the products.
As someone who has Hypothyroidism, I was especially pleased that everything was checked by a doctor before I started, making sure that my health was the number one priority. I started feeling less bloated and more energetic almost straight away after starting the supplements, and in just 3 days, I had already lost 4lb. This is a big achievement for me and I'm honestly so excited about the progress I've made in such a short time.
The supplements are easy to take and the instructions were really clear and detailed, so the whole process was really straightforward. I can't wait to keep going on this journey and hopefully see even more positive results in the next few weeks and months. I would definitely recommend The Online Clinic and their weight loss supplements to anyone who wants to improve their health and well-being.Review about: Buttercup Farm
3 seater garden bench purchase
I recently bought a lovely 3 seater garden bench and I must say I was really impressed by how well-made and beautifully crafted it is. It arrived earlier than I thought it would, and the delivery service was top-notch too. The driver was so helpful, he even carried the bench right into my garden and put it exactly where I wanted it. It's really sturdy and comfortable, perfect for relaxing in my outdoor space. I'll definitely be telling my friends and family about this great find. Now I just need to get some nice garden cushions and wait for the sun to come out to make my outdoor area complete.
Review about: Mister Spex
Competitive pricing, speedy delivery
I was well chuffed with the good prices and super quick delivery from this company. The item I got was spot on, just like they said it would be. I'd definitely suggest them to other folks and I'll be happy to use their services again down the line.
Review about: Iheat
New boiler installation
The new boiler installation went really well and the fitter, Darren, was top-notch. We're absolutely delighted with our new boiler, it's so quiet and energy efficient compared to our old one. And having a 10-year guarantee is just brilliant, it really puts our minds at ease.
Review about: Rituals
ING voucher
I bought an ING voucher as a customer and I have to say, I wasn't too happy with the online ordering process. I found a product I liked that was on sale and tried to buy it using the voucher code. Unfortunately, even after entering the code, I still got charged the full price. It was really annoying and made me feel let down by the whole customer service. So, I decided to shop somewhere else where I could make a purchase without any hassle with voucher redemption.
Review about: Jewellery Maker
My refund still missing
I've been waiting forever for my refund! I sent so many emails, but never got a response. I kept having to call them, and every time they promised my refund would be sorted but it never happened. I wonder if I'll ever see my money again. Fingers crossed!
Review about: QD Stores
Dining chairs
I recently bought some dining chairs from the store's website, thinking they'd come already put together. But when they arrived, I found out they were actually flat-packed. I was quite disappointed because the website clearly said they were preassembled.
Review about: Healf
Quality health products
I was really pleased with the wide variety of top-notch health products on the website. The prices were great, and I managed to get everything I needed for my health and wellness routine. The website was easy to use, which made it simple to look through all the different options available.